Ford Eindhoven Review

Update: had a new appointment a week later and the update is now successful.

Big turn was quite pricey for such a small car in addition, they could not get the language settings of Ford Sync on Dutch. Quite special for a Ford brand garage.

As a driving school owner I am dependent on my car. Today, unfortunately, we have to report to Van Mossel again. No problem. It was repaired within half a rent. Super service!

great friendly people and perfect service. Feel like I am putting my car in reliable hands.

Customer friendliness, knowledge and ... time for the customer are of paramount importance here, super cars too!

Super Ford dealer! I have been helped with my car! After a long drive around with a breakdown and having visited several car workshops, I arrived here,
They took my car and ended up there in the garage with jermaine.
The next day I got a call that it was a cable problem and that it was quickly resolved with some survey work!
Top company !!!

Very nice people who treat you well
Really recommended

Best Ford dealer out there !!! As a customer you are at home there. Super service and whether you buy a beautiful second-hand car or a brand new one .... everyone is treated equally. For me, a good ten for this magnificent company

Unfortunately the same experiences as previous negative reviews. A few years ago I was always very satisfied: friendly, helpful staff and excellent service.
It has been a drama for about 1.5 years. Already experienced 2 times that no proper reset was done after maintenance, causing the car to report a fault and so I could go back. If you have a breakdown, your car will not be ready at the agreed time and you will have to wait another hour. Coffee? Well if you are lucky.
In addition, the staff is now curt, and everything is responded to as if the customer is a fool. Service orientation is 0 at the moment. I'm going to pick out a different car this summer, but thanks to my experiences at van Mossel, that will definitely not be a Ford anymore!

Making a mistake is human. It is important how you deal with this as a company. As far as I am concerned, they deserve a hot shower at Van Mossel Ford Eindhoven. After a mistake regarding what a sold bus was allowed to tow, there was very courteous and accurate handling of the bus for free for a new one. I am therefore very pleased with how this was handled. For those who want to buy a Ford, I highly recommend this company.

Best regards.
Willy van den Wildenberg
Driving school Wildenberg

Very friendly and available sellers, speak English without any problem.

I just gave my 2008 Ford KA to be fixed there .. I hope they are good..

Until now always helped well. The garage makes a professional impression.

gearbox of new ford ka broken after 31000 km. No courtesy from Ford or Mossel. Repaired for 1500, - 20 months and only 13500km later again exactly the same problem. Other workshops indicate that it is simply not properly repaired and that it should not be possible. But van Mossel shows itself from its worst side again. 1700, - repair costs, but because it is so fast, they want to give a 15% discount. Repair elsewhere costs between 700, - 1000, - who is fooling who! it is a pity that you can not give 0 stars at Google

Large automobile company, lots of choice in spacious showroom, Ford dailer

Asking for info will be called back, but call it ho

After purchasing my car, I broke off contact with the Mossel garage on the squat in Eindhoven by being spoken to by the branch director.
Then heard a play ...
Anyway, now a fine garage has been found in Valkenswaard Luijbregts that takes over the further warranty.
Now I wanted to use the constant current on my 13 pin plug (pin 9) for the lighting in my trailer ..
After an afternoon of testing and measuring, no constant current was found ...
Then just visit the garage in Valkenswaard.
Here it was found that the constant current (pins 9 and 10) did have a wire, but was not connected at all.
They corrected this, cost 90.15 ...

Thank you ALWEER garage from Mossel Eindhoven for this great piece of expertise !!!

One thing is certain .... They will NEVER see me again !!!
Then rather pay the 90 euros, then just put 1 foot back in there ....

Goodbye!

First stood with pans by the advice of this garage. No dude, you can keep driving with your fuel filter. If you call to make an appointment, you will immediately receive a blunt answer that they do not have time and are much too busy before you can say anything. Worthless! Has deteriorated rapidly

Walked in after work. Up to 2 times an employee walked past without greeting. Then stood at the desk for a question and the "gentleman" in a suit gave me a snarled and blunt answer. Fortunately at another dealer it succeeded and helped.

Very poor service. I would never do a maintenance or buy a car again! This thanks to the branch manager mr van de Ven

Dealer garage for Ford. Staff is very friendly and helpful, prices for maintenance are fair.

Never again! Have their own rules, do not participate in Ford actions and give very little back for your trade-in car. Complaints are not solved, or with a big mouth from the director. You better go to one of the other stores, who have respect for the customer.

The Ford dealer in Eindhoven. Friendly staff who help you with solid knowledge.

Just been to the Ford dealer for information. Despite the fact that they did not have the materials in stock, the employee of van Mossel Eindhoven provided proper service. Very nice thinking. Thanks

Well-organized introduction of the Mustang mach-E. Better organized than the event in Rotterdam. Compliments. I enjoyed it.

Friendly, good and fast service, just perfect and certainly the sale !!

Neatly treated with purchase ford ka for my daughter.

My problem was solved quickly thanks to an additional 3-year protection policy.

The garage has solved problems with the car very well. Excellent communication and in good consultation.

Since the apk last very poor service. The car disapproved but points and let me fix it for a few hundred euros, because I thought then to be here against. This joke she repeated the following year. Meanwhile more than 1500 pumped into a Ford Ka, because there's something every time you and I have indeed already pumped so much that the sin to just give him. When replacing winter tires I found out that they have broken a wheel bolt. Today I went down to the garage to seek redress, but they persisted that they have not done it. However, I could not myself have done by hand .., because there was a lot of tools needed to achieve this ...

Long story short needs replacing my boss and this should I have to pay, because they have done nothing wrong, after all. Without my wheel there to pick up at the inspection she saw that my brakes were bad, but they did report it apparently "forgotten" so I could repair my car. I'm still waiting for the cost of this joke, because she went first take a break, before she went to see this for me. I'll not go back anyway. Acorns are unprofessional. And you think to assist an official Ford dealer .... Will you still a rude awakening.

Not really a nice atmosphere like in other branches.

Been for maintenance. Little customer-oriented attitude; can hardly be a good day, let alone a coffee while waiting. Staff runs as if they do not feel like it. Parts not in stock. Mechanic has height-adjustable handlebar not fixed back after use. Dirty and filthy loan cars. Quality maintenance is so-so. No advertising for Ford ..

Just taken the car for a service and promptly the next day a message that the engine oil had to be replaced. Back to the garage, forgot to reset ... no apologies no sorry ... and this for the second time ..

Since half a year there is a new workshop planner, what a crap. unfriendly! we always liked our mussels from mussel Eindhoven, workshop planner Alex always put that little extra step for us. the man who is there now has no idea what service content. we will at least look for another garage if nothing changes.

It takes all day to put a new card on my nafi what a hassle

Not normally well helped! I was super informed and advised. If only I had known before that there was such a garage in Eindhoven. Hats off to young man with short deniz hair if I remember. SUPER SERVICE !!! I am happy with my new car.

Nice Ford service well equipped but depends on who you hit. On the site for compatriots which will facilitate communication.

Still have to get used to it. Ford Luijbregts used to be just in Valkenswaard. To have something checked, you now have to go to Eindhoven especially. Difficult. Many familiar faces are gone (at least not immediately visible.

I hope there will be another service point in Valkenswaard.

Beautiful showroom. Unfortunately, no active call back is allowed

Excellent service and good and friendly helpful staff.

Excellent emergency aid. Rapid problem solved quickly. Very customer friendly.

There you are always well helped I give them and 10+

I've been watching a car twice. Test drive was all right at the fort was not good. I smell that something was wrong with mussels. I told the seller in their mouths and played a play on what they know me as no other. very bad garage i bought my 15000 somewhere else my cars me you never see me again ... thanks for that dirty coffee

Have been a customer of Van Mossel Ford in Eindhoven for years. We are very pleased with Peter from the warehouse and Erwin and his colleagues from the workshop.
Highly recommended!

Have been to many car dealers, but Ford Eindhoven takes the cake (negative sentence). I am not at all pleased with the rude and disrespectful location manager mister van de Ven. It was a great pity when we were told that Ford Luijbregts is closed and we had hoped that Ford van Mossel Eindhoven would be a good alternative, but nothing could be further from the truth. Stay as far away from this establishment as possible. Pity the people who work under his rule!

New Ford bus bought for @fietsspecialistvandewijgert. Pleasantly helped, great business!

Nice workshop with lots of glass, so you can watch your car while waiting. Lots of choice in the showroom and nice occasions.

Plenty of seating with free tea or coffee. Staff are very friendly and helpful.

Neatly received. Good explanation. Free quote. Bought a ford mondeo here

Same as every other main stealers exspensive unhelpful no money to carry out warranty work.

Van Mossel unfortunately does not care about a year-long customer relationship. Car purchased and always in maintenance at a dealer that has been taken over by van Mossel. Then they were just a little jump to be able to continue to do maintenance, then always at Van Mossel itself in maintenance. However, to disable a passenger airbag on a Ford Ka for a child seat, an account of over 50 is presented, while both our cars are parked in their garage several times a year. At the same time employees have the courage to put you in the system with the label 'improper non-reasonable customer'.

A brand dealer who takes care of his customer. Nice prices and good service.

Today for the first time here for first info for a Ford. Neatly spoken, not pushy and for questions, action is taken immediately. Come back here as soon as I can pick out a new lease car. Maybe they'll get a star there.

Car serviced. Good service, car also came back washed.