Fondation Asile des Aveugles Review

Very long wait while I came to the opening, home confused, nothing to drink, no explanation ... Courteous medical examination, but excessive control for a more salty bill.

The slowest hospital in the world. It is the eighth time that I have come as an accompaniment within the framework of my work, each time we have an appointment at a certain time to then wait for 2 hours for the consultation. Endless, and measuring devices poorly suited to wheelchairs.

I went this afternoon under the recommendation of my ophthalmologist to ask some fairly urgent questions. (still a change of eye for a glass eye). Unfortunately after 50 min. waiting I left after 3 min. I did not want to continue the consultation.
- Welcome screaming your name from inside the office.
- Do not even use your hand
- Very arrogant and when you want to ask him a question, she answers you stop speaking to me. (She still does not know why I came ahahahahhaah).

Well, I still have to give 5 stars for the recording and the rest.

What is good about the asylum for the blind ... is that we do not see the time pass ...

What professionalism and what kindness, big big thank you !!!

A very professional and modern welcome :) or when modernity is at the service of efficiency and competent service.

Smiles, simple explanations and God knows it's important in a changing medical environment.

Very aceuillant very nice the personal caregiver very emable I soot very very happy I recommend it too well thank you

We were scheduled to see Professeur Yan GUEX-CROSIER but ended up being seen by Dr. Passarin, so it wasn't really clear to me why we were referred there and why we waited for this appointment. Dr. Passarin couldn't say or do anything new. Also, promised to see us immediately if we had any issues but when we called her she was too busy to follow up and see us.

From the thievery, 680chf for a benign spot at the eye and to tell me that it will go away with time. From the heavy scam, unjustified costly examinations, hospital with important fixed costs which must make profitable on the back of the patients, shame on you thieves, spades.

Always welcome at my 4 appointments and good staff! But by cons waiting too long, when I came to the emergency room 2:30 to wait.

Urgent care for ophthalmic shingles a week ago, medical secretary at the entrance and for the TOP file, thank you for your smile and your professionalism (small note for the doctor's secretary for Bao-Khanh, thank you for 'having been so nice to me)!
I was then quickly accompanied by emphatic nurses, and subsequently taken care of by a doctor in training, whose words to thank her for having answered my many questions, and for her medical expertise. high level. Then thank you very much to Doctor Bao-Khanh who is an excellent professional, he will be patient to answer all your questions and reassure you.
To conclude, I had a very good experience in this hospital, forgetting even my problem for which I had come.
Thank you to all these staff, I wish you a good result, respect to all of you, and thank you for looking after us and for welcoming us.
Do not hesitate to visit this establishment, you will not regret it ...
Good luck
Alexis.

One doctor for an emergency department and a hospital. Result: a complete evening spent waiting! Great !!!!

I have already had several consultations within this establishment due to a sick eye and am very satisfied. Professional, friendly and available. I would particularly like to thank the pediatric ocular oncology service, doctor Stathopoulos and professor Munier for the support of my case and the excellent work carried out so far.

A big thank you for the quick support, control and effective advice. Arrival saturday evening at 8:30 pm, resumed at 10 pm, 15

Excellent hospital! I have been there for a few years and I have always been satisfied. I had to go there urgently a few weeks ago, and I had to go back today for further exams. I came out of there completely reassured because they made me all the tests to find the source of the problem! The doctor took the time to explain to me what was happening, and this, with a suitable vocabulary, which I find important. She was exemplary professionalism at all levels. Unfortunately I do not remember her name but I thank her for the quality of her work provided since the emergency consultation and remote monitoring. Of course, sometimes you have to wait, and for a hospital such as this, I think the wait is legitimate. I know that when it's my turn I'll be supported as it should be so the wait is worth it ;-)

Very reasonable expectation for an emergency service, smiling and attentive staff. Thank you!

What to say about this place. Clean place, very professional and welcoming staff, the 3 doctors I have: adorable women: Mme Kaisari, Mme Kasser who had looked after me at the phone ... an extra girl! I no longer remember the second but just as adorable, open, pleasant, sweet. In short, happy to see so many women in charge, in a very well managed place. I had a care beyond the usual hopes. Their way of communicating is open, non-aggressive, respectful while I think that difficult cases must be common (I am in the medical field). So a big thumbs up for this structure and all the staff, from the workers, to the doctors through the heating engineer, the cleaning lady and in others without whom nothing would be possible. Here is an establishment which has understood that uniting skills and knowing how to maintain dialogue is a source of success, human, medical and financial. Hat

It is a spectacular hospital, with a wonderful team, to take note.
Thanks

The best ophthalmic clinic! Great humane motivated dedicated crew. Treat them with respect, they are all doing a great job.
Fantastic equipment of all sorts.
Parking is non-existent except for patient drop and pickup. Best option, the Chaudron underground parking. Second best, the Flon then up the Migros escalators plus 10 minutes of walk.

On December 16, I came to the emergency room for my swollen and sore eye. It also disturbed my eyesight. I was received after about an hour of waiting by a newly graduated doctor (after the basic exams carried out by another lady).
The doctor awarded me a chalason and prescribed me ointment to put in the eye 3x a day without giving me any work stoppage. With this ointment in my eye, I couldn't see very well to drive, nor to work on the building site, and that was really dangerous. I do not recommend the care of this doctor with the initials of A.B.
She did not even ask me that she was a professional or if I had to drive as part of my work. I didn't find him listening to the patient at all.

Good care, very friendly and understanding nursing staff. Competent ophthalmologists.

I had to go to the ophthalmic hospital urgently. I found a very warm and caring welcome. The modern East hotel and all the amenities are there! Everything is very clear and very well indicated from the starting point (ticket to take), through the sorting, until the moment of taking care by specialists, whether it is urgent or when an appointment has been arranged before! The caregivers at the reception are really friendly and attentive and explain clearly what awaits us and an estimate of time (although it is possible to know before through the application "Emergencies"). All the caregivers who welcome you are qualified and professional and once again very attentive. I felt completely taken into account and care! I highly recommend this property for any need regarding the specificity of the view!

Doctors who seem competent on paper. Difficult diagnosis. Medical examinations not justified. An MRI prescribed for an ophthalmic migraine. Administrative badly framed: weeks to obtain a copy of the medical file. Waiting in consultation. It smells of amateurism sometimes ....

So disappointed with the follow-up! I call to make an appointment for my son who is already being followed at their home.
I explain that we saw an allergist following the consultation at the ophthalmic hospital and that the diagnosis is wrong, that we must see the doctor again to set up another treatment. There I am offered an appointment in 3 months! No, seriously! We are talking about a child who needs an appointment in the days to come and not in 3 months !! And NO, I'm not going to take him to the emergency room because he needs proper follow-up and not treatment to calm the inflammation!
I do not understand that proper follow-up is not offered in such a hospital.
I am torn between worry, fear and anger.

I came on Monday August 17 in consultation, very nice doctor, nothing to report, on the other hand he gave me a second appointment for Wednesday 19 and the disaster, a tall doctor and really not listening, moreover at the end of one moment three young girls in white dung entered ???? I looked at the doctor and I read his eyes, it's over go !!!! scandalous to 5 people in this small cubicle but above all I announced on Monday that I had leukemia so I am at risk and the barrier gestures or are they ???? valid only on posters ??? What are his three young daughters doing while I am still in consultation ?????? Lack of total respect !!!!!

Mrs Marchese

1 hour to wait with the small ticket before registering your insurance card ... 1 hour more to see a nurse who, before anything else and any question, gives you a glance and a measure of visual acuity as if it was your first concern on a Saturday afternoon in an emergency ... as I was not satisfied with the answer to my problem (I read the same thing on doctissimo and it did not help me therefore I consult) I had to wait for an assistant doctor completely overwhelmed for another 3 hours and I am still waiting .... patients with no other choice in emergency are really taken hostage here ... I think I will leave without seeing the doctor after 5 hours spent in the waiting room ... for all those who can go elsewhere flee this place

I arrived at 11am, redirected from an emergency consultancy at the PMU Flon (relatively fast procedure). I waited until 4pm to see the doctor for 15minutes, after which i had to wait again for him to check with his colleague. 4:51pm i'm still waiting for what seems to be the only treatment room.

If your eye is not falling out of its socket, you might have a better shot at getting treated by driving to france, paying a vet under the table and getting at least some kind of treatment before dying of hunger !

I thank the excellent performance of this night when I came in emergency. Thank you for the quality of the welcome and the explanations, the time allocated for the care and the efficiency of the people. I also appreciated that there is no "red tape" or unnecessary analysis. The presence of "common sense" and listening to professionals are also to be welcomed. It's an extended weekend Sunday night, so really thank you all!

Hospital with highly specialized, qualified and very professional doctors. Cozy environment and thorough cleaning. I confirm my review, but reading some negative reviews I want to make some clarifications. Since September I have been treated for a serious eye disease at this fantastic hospital. I made my first visit on August 15th! Since then I have been followed by Dr. Schalenbourg and Professor Kimionis. The secretaries of these studies are exceptional, Mrs. Eveline is unique. In addition to the undoubted and excellent professionalism, I received warmth. Absolutely impeccable organization, hospitalization as in a hotel, with nursing staff attentive to all patient needs. I carried out a cycle of proton radio therapy in Brugg, all organized by the secretariat, everything is ok there too. Upon acceptance, there are no expectations, if not for a few minutes, smiling and very kind staff. In my opinion 5 stars are few ... and I don't think mine is an isolated case.

Followed for 10 years for a spot in the eye, competent caregiver; every time all the analyzes are done and I leave completely reassured.

Arrive for an emergency consultation at 13:00 hours, waited until 17:00 hours as I can not wait I left without being consulted, I lost 4 hours in hospital, in this afternoon they have 2 other people that his party without being consulted was beckoned to us a discharge sheet as the hospital was not responsible if something happened to us.
This hospital has many officials to walk from left to right without doing anything.

Operation of myopia carried out in August 2018. I can only recommend this establishment. Very competent staff and perfect result.

The lived ...
What to say ... * Aberrant * and it is possible to say
to bring a person over 80 years of age to more than 100 km emergency one day for 14:30 ... to be heard say at 17h to return home and come back the next day for 8h.puis the appointment is postponed to 9:30 am because there is a registration error because of the doctor. ..which fault whose fault? And who suffers the consequences? ... it does a lot I think .... *** 1 star is even too much ** ... I'm really angry.

Hello, first of all I salute the professionalism of the entire paramedical and administrative medical team. According to being told remains a big problem! Who is getting appointments ... it's the cross and the banner, and I give you time lost on the phone to end up in the wrong place. To tell you the truth "we have plenty of time to lose our sight, thank you for your future endeavors, Yours sincerely, B. Derradji

Fast support. 1h30 between my arrival and the diagnosis.
The doctor who looked after me was just great!

Fortunately, we are fortunate to have access to these professionals, these cutting-edge skills, a well-organized and humanly welcoming care (and despite the COVID situation).
The eye is so precious! thank you all!

I had a family unexpected. I warned the center a few hours before my appointment and they answered me to manage it otherwise there would be us charges to my expenses. By very effective in this case.

Hospital antenna Lausanne station
Warm welcome in a new context
No waiting and a competent physician, listening. Thank you and recognition to qualify for such care.

Incompetent staff that makes you wait for 4 hours (till midnight) only to tell that you have to go to CHUV.

Open 24/24 But no doctor. I still had to wait 8am for the doctor to arrive (1:30) waiting. I had to see 4 people for my eye. 2 at reception one to order my address and one to ask me for my identity card. Then a caregiver and only after the doctor. Ah and no coffee in the self service machine. In short, a disaster

Emergency management catastrophic, hours of unnecessary waiting and this is not the first time I come. From 18:00, there is only one doctor on duty, just ashamed. My daughter had to wait 4 hours once when she had an appointment. I arrived at 17:30 due to a cat scratch in my eye, at 20:19 I'm still waiting, so I had been told 3 patients before me.

"Emergency" service only for the administration (1 minute after your arrival we already call you) but, on the Medical side, catastrophic! 4 hours of waiting and, since we "dared" to complain ... We make you pass after other people who arrived long after you. Lamentable !!!

I have already accompanied my mother to this clinic for several appointments. Even if we have to take a train ride lasting several hours and there are always waiting times in the clinic, we gladly accept them - in More

Putting tickets and numbers at the top as at the post office in a hoptamic hospital is really anything. Disastrous organizations we pass from one Box to another for the elderly and visually impaired it is the galley.
Zero direction of the incapable.
You are in the corridors the staff pass but people do not say hello.
And most importantly, do not have surgery in this hospital. I had surgery the surgeon had a fit screaming against all his staff, I was not properly installed on the operating table there was all ripped off I relocated saying he could count on the staff a real brute.
I had the anesthesia that shook my hand telling me do not worry.
During the operation there continued to be unpleasant criticizing all the hospital the direction the bad organization.
I experienced horror.
And the direction I contacted played ostrich ......
This is the moment that public health takes care of this ophthalmic hospital and Pierre-Yves Maillard also.
Fortunately, there is the Bois-Cerf Clinic which is great

Top hospital with the best doctors ever!
Many thanks to Prof. Dr. Francis Munier & the team

I'm going down on a Sunday to get me off lenses That was broken in my eye, already very long wait and in addition it does not find my lens and that if I had pain it was that I had to force on my cornea and that it required extensive reviews (we speak of a lens but good) with a waiting time of 4 hours it was not worth it
Result the day after I went to visilab who have immediately find my lens in 2 minutes and no charge ...
how to explain how I was furax no profissionnalism the boy was finally nonchalant bad experience that could have been dangerous for health, a minimum of conscientious in this business anyway