Flow automotive companies Reviews

I am looking for someone at Flow Automotive who can help me with my online order from GMPartsDirect. I was told to contact Flow Automotive but there seems to be no one who is willing to help me, which has been extremely frustrating. It has been 2 months and I have been ignored and hung up on. I am not sure how the in person service is, but if I purchase a car and will be ignored if I try to order or return a part I would not want to bring my business here.

Would rate ZERO if there's an option. I have scheduled an appointment based on internet price and drove 2hrs to the dealership. After the test drive I started working with the sales guy for a final quote and he had no clue about the internet price for which I have walked-in. In-spite of showing the email which had the listing price extremely RUDE manager just threw a gift card on the table for the inconvenience without explaining what happened or opening the dialogue to negotiate. I walked into his office to give another try and he confirmed that the internet price was a manual error and he is not going to sell the car for that price. Total disappointment and waste of time.

Keep my Cadillac in top shape love them all As across the board

Did a good job or fixing my Buick Also gave me a loaner car so I can get to work

Highly recommend. Professional friendly staff From sales parts and service ,Flow Chevrolet Service Department always gives me a loaner Vehicle. Good People, Thanks Everyone.

Absolutely do not use FLOW of Greensboro Buick. I bought a car from them on May 30th and STILL have not received my tags. Called in July and was told to just wait and that the tags were backed up because of COVID. so I waited 2 more months. Called 5-7 times over 3 week span and NO ONE would talk to me. Called GMC headquarters to see if I could get help that way, and the representative said that FLOW has called me back and told me to wait, which was not true. I just drove to the DMV and they looked up my VIN and told me that FLOW did NOT in fact, order me new tags, but transferred my old tags to the new car... the tags they told me to turn in. In addition, they did not pay the sales tax like they told me they would. SO I just paid $567 in additional fees because they never did what they said they did. and ignored me for the last 4 months. Absolute horrible customer service and liars. do not expect to get any help from them once you sign on the dotted line.

Flow BMW needs a dealer in Pinehurst, Southern Pines Area of NC. With Pro Golf coming in and new people moving here daily, we need a good BMW dealer!

I recently purchased my third new Cadillac from Flow Motors in Winston Salem. An XT4 which I love. My disappointment is with the condition it was in when I took delivery of it. I was told it would be prepped, with a full tank of gas for me to drive off the lot and begin a 600 mile trip. However, the gas tank was about half full, the pressure was low in all 4 tires (about 21 lbs of pressure). The exterior was covered in hard water spots which remained after I requested a rewash. I sat in the dealership, masked for 75 minutes waiting for it to be readied. To top it off there were potato chip crumbs under the drivers seat. While in the dealership I was told about Flow Cadillac special consideration granted to them by General Motors, assuring extremely high customer service and standards.
An email to customer service detailing my concerns has yet to be answered.

If you are in the market for a new or used car, the Flow dealerships have an amazing supply and offering if vehicles and brands. Their service and parts are almost always way higher than the local shops so try and price compare where you can. They do take very good care of you for recalls as well and their staff are friendly. They do have handicap accessible parking, entrances, and restrooms on site as well.

We prefer this dealership for all our Jeep Grand Cherokee upgrades and service. They can be pricey, if not negotiated.