I recently purchased my third new Cadillac from Fl...

I recently purchased my third new Cadillac from Flow Motors in Winston Salem. An XT4 which I love. My disappointment is with the condition it was in when I took delivery of it. I was told it would be prepped, with a full tank of gas for me to drive off the lot and begin a 600 mile trip. However, the gas tank was about half full, the pressure was low in all 4 tires (about 21 lbs of pressure). The exterior was covered in hard water spots which remained after I requested a rewash. I sat in the dealership, masked for 75 minutes waiting for it to be readied. To top it off there were potato chip crumbs under the drivers seat. While in the dealership I was told about Flow Cadillac special consideration granted to them by General Motors, assuring extremely high customer service and standards.
An email to customer service detailing my concerns has yet to be answered.