Wonderful, reasonably priced, clean hotel close to east side hospitals. The staff is friendly and helpful. There is a nice bar and restaurant with room service. I would absolutely stay there again!
This place was ok. That's it. The room was clean, maintained but nothing fancy at all. The staff really didn't communicate with us as we entered and exited the hotel (it's a small lobby so you pass them)....almost like we were not existent. The exceptions to service were the restaurant staff/bartender. We had an issue with our bathroom plumbing (sink, tub and toilet) that caused us to do an 11pm room change. Literally not even an apology or anything just "you are gonna have to move."
Location was as expected and was happy with the food options nearby. Would we choose this hotel again? Nope. Nothing about it felt special.
Generous room sizes for NYC. Manager (Chris) went above and beyond to help clarify a booking difficulty and get my wife and children in to a room on a holiday weekend. UES location is perfect. Definitely going back.
Nice hotel and convenient location. Staff was courteous and helpful. Felt safe during covid times
Awesome place to stay. This is my home away from home. I will pick the Fitzpatrick every visit to New York. The staff is amazing, the rooms are sparkling clean, the ambience is delightful and everyone is made to feel special evertime they walk in the door. The location is great too and central to eateries, subway and sights to see. Chris is a true gem.
I would definitely stay here again. The rooms were clean, the staff was courteous and the location was convenient. Very nice.
I rarely write reviews but this time I have to, I got here few hours ago I booked a suite on 10th floor I find the pillows smelling with hair in them and the heater not working and the reception lady was kind enough to change them abs get a me a heater which of course isn t working properly and v loud it s frustrating when u pay over 350 a night and u still get somthing bad disappointing
Iam waiting for tomorrow morning to change the suite and hoping for a better more civilized one.
Stayed at The Fitz to be close to Memorial Sloan-Kettering (~ 1 mi. away). It was perfect. Clean, quiet, well-appointed. Staff was all great. East side location was great...good restaurants, diners, shopping, parking, etc. Upgraded to a suite and it was just perfect for our 3 night stay. Highly recommend!
Great location. Was able to check in early. Big rooms for NYC.
The cleaning person for our room was rude. On Saturday morning at 9:00 am, she was repeatedly knocking on the door "housekeeping" over and over. Our do not disturb sign was clearly on the door. When I opened the door and told her we didn't need anything, she took the sign off my door and told me I don't need it there.
We came to the Fitzpatrick for an extended stay as my wife had a medical procedure scheduled. The staff provided outstanding service, especially Chris, even making consomme when my wife came back from her procedure at 1:00 in the morning. They were very attentive and went above and beyond in terms of customer service. I highly recommend the Fitzpatrick both for the quality of the rooms and the superior customer service.
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