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I recently used this bank for a mortgage loan and ...

I recently used this bank for a mortgage loan and overall, my experience was satisfactory. The online application process was smooth and user-friendly. However, I found the customer service to be a bit indifferent, and response times were not as prompt as I would have liked. 🏦 Additionally, while their website is easy to navigate, I wish there were more educational resources available to help customers better understand their financial options. The interest rates offered were competitive, and I appreciate the range of banking products and services offered. Overall, the experience was average, and there's room for improvement in terms of customer service and educational support.

First citizens bank

First citizens bank

4