I recently used this bank for a mortgage loan and ...

I recently used this bank for a mortgage loan and overall, my experience was satisfactory. The online application process was smooth and user-friendly. However, I found the customer service to be a bit indifferent, and response times were not as prompt as I would have liked. 🏦 Additionally, while their website is easy to navigate, I wish there were more educational resources available to help customers better understand their financial options. The interest rates offered were competitive, and I appreciate the range of banking products and services offered. Overall, the experience was average, and there's room for improvement in terms of customer service and educational support.