Firehorse Films Reviews

I'd give this place 0 starts if I could. It started out fine, seemed like a holistic practice. I do like Jessica, she spends a lot of time with her patients, however am horribly displeased with the staff and the doctor.

I have been treated in this office twice for what the doctor thought was chronic lyme disease. I have been in chronic pain since June of 2013. I saw Dr. Jeffries for the first time in September of 2013. Fast forward to 2015 and the practice has gown so far downhill. I switched insurance providers, was told by my insurance company they were in network and by Dr. Jeffries staff they were in network. By this practice, I've been referred to a neurologist, had two MRI's and had an ultrasound. I met my insurance deductible. I also recently started a non-narcotic medication for chronic pain that is helping.

A few weeks ago I was in horrible pain and called on a Friday morning to explain and asked for the antibiotic the doctor used to treat my lyme disease in the past. I was told someone would call me back the same day. I sat in pain all weekend, no one called me. On MONDAY I was called and there's no mention of lyme disease in my chart and I had to come in for an appointment. What kind of doctor let's a patient sit in pain for 3 days before calling them back and doesn't have record of a condition HE treated me for twice? 10 days ago I had an ultrasound that showed what is probably a benign growth or lipom on my elbow near my ulnar nerve. I asked for a referral for it to be removed. 10 days and no one has called me to schedule a surgical evaluation. On a Monday I called and asked to be referred to a chiropractor, Wednesday the chiro called to schedule an appointment. Today I called North Raleigh Family Medicine to find out about thew surgical referral.

THEY CALLED BE BACK AND TOLD ME THEY DON'T ACCEPT BY INSURANCE AND COULD NOT PROVIDE MY REFERRAL! Wait. What? I've been in their office MULTIPLE times this year and they have my insurance card. One of the clerks didn't see the word "compass" next to my card, apparently they don't accept it. Wow. So, I have to find a new doctor, which means I have to wait to see the chiro, have surgery, and get another RX for the medicine that helps me to function. Which means I will go back to sitting in awful pain that is debilitating.

My son was also a patient at this practice. We'd stopped his vaccines after he had reactions to them and Dr. Jeffries seemed fine with that. We learned they were no longer allowing patients to not vaccinate so I found another doctor. She gave him a medical exemption for his shots, so no worries there. But, she found he has developmental delays and sensory processing disorder and is being sent to specialists for it. All missed by North Raleigh Family Medicine.

When the nurse called to tell me made a mistake and do not accept my insurance, I cried. I've been in so much pain, have refused narcotics, just want to find answers and their practice's inept staff has cost me precious time. When I explained the situation about my son the nurse spoke over me and said "That's because children need their shots!", without giving me a chance to explain why he doesn't have them.

Go somewhere else, there are other holistic and functional medicine practices. I'll be spending the rest of the afternoon to try and find one now, then wait two weeks for a new card, then wait for an appointment. This mistake has probably cost me at least a month of waiting time to have something removed that causes neuropathy and pain in my left arm. Maybe I'll actually get a legit diagnosis from my new doctor.

I was a patient for several years at North Raleigh Family Medicine as my PCP. I respected the professionalism of the NP (Jessica) but became increasingly frustrated with how scheduling and communication was managed. I understand healthcare is a dichotomy of profit and care, I try to to keep that in mind until care becomes negligence I am giving this practice the lowest rating.

I was pleased with Dr a Jeffries and his staff, he is not a quick pill pusher, he looks at the bigger picture. His solutions are insightful and have always been helpful. He is concerned with the whole person not just a set of symptoms. I feel he has been very thorough, helpful and kind.

I've been going here for years. Generally see Jessica, one of the nurse practitioners. She manages my general health well and refers to specialists as needed. Staff is friendly and helpful.

We've been going to N Raleigh Family Medicine for probably 10 years or more now and we absolutely love their approach to medicine. They're a no-nonsense, tell it like it is family doctor who believe in the power of preventative medicine and wellness as a first line of defense.

We recommend them without reservation to everyone who asks who we use.

Paid out of pocket consultation fee prior to going to this practice. Discussed many things. Had many negative issues that I will not go into here. If you want a doctor that is going to half listen and want to feel like you are being pushed through like cattle, this is the place for you. Otherwise, look elsewhere.

I've gone to Dr. Jeffries @ North Raleigh Family Medicine for the past 17+ years. Sometimes I see Dr. Jeffries and other times I've meet with others on his staff. They all have treated me with respect and taken the time to listen and properly diagnose any issue or ailment, I've aver had. If you are looking for outstanding personal care, look no further then North Raleigh Family Medicine.

I got my annual check-up here last Dec, but forgot to write a review. Dr. Jeffries is thorough. Front desk staff is super friendly and helpful. Totally recommend this place.

Always a great visit with Dr. Jeffries. I find him to be very pragmatic in his approach to healthcare, something I find refreshing with health care professionals.

I love Dr. Jeffries and Jessica. They are knowledgeable and very kind no matter what small question I have for them. My only complaint is that the front desk staff is never ever friendly. They are always cranky and never very nice, no matter who it is. But that's a small price to pay for great medical care. Would still highly recommend this office!

North Raleigh Family Medicine has been my primary care facility for the past twenty years. Dr. Jeffries and the full staff have provided me with excellent care, including always listening to my thoughts/concerns about my physical wellbeing and overall health. We make decisions together. I appreciate that they are willing to consider options with minimal side affects prior to more invasive therapies. They present health care options with knowledge and conviction that give me a sense of confidence and trust. They have cared for me with compassion and respect.

Dr. Jeffries is fantastic! My whole family sees him and loves his holistic approach to medicine. He is thorough and caring with great bed-side manner. I would HIGHLY recommend both him and his wife.

They treated someone I care about very poorly. She couldn't even see the doctor, only nurses. And they weren't nice.

I have been a patient for a few years and have always been accommodated when I need to be seen. Lab work is quick and easy to do. Everyone in the office is great, I typically see Jessica.

I have been going to Dr. Jeffries for probably over 20 years now. Never had a bad visit. I always feel like I am valued as a patient. Dr. Jeffries and his staff have not only helped me get over the ailment for the visit, but have also provided a plan for me to have a healthy life going forward. I would highly recommend Dr. Jeffries.

We've been coming here for over two years now and absolutely love the office and doctors!!!

Amazing care. I can t give them enough stars- been a patient over 10 years!!!

Dr Jeffries and Staff are Great,I and my Wife have been Patent for over 20 years.3 of Sons and their familys come here.

Blood work was easy to do, the staff will send you reminders about your appointments, and getting a physical was very quickly done...but also very thorough. If you're new to town and are looking for a doctor, you're in the right place. Thanks for all you do Dr Jeffries!

Dr Jefferies is not a medication happy which I like. I also would like to have all options explored as well which he is very willing to do. I have been seeing him for at least 10 years.
Great Doctor!