Fidzi · Carte de fidélité Apple & Google Wallet

The service approach seems very customer-centric. The promise of a response within one working day from a real person is reassuring. The fact that they also handle website creation and Google review management under the same roof simplifies the digital presence for merchants. Their physical presence around Angers and Bordeaux suggests a reliable, local support network. The overall package, combining loyalty, web services, and reviews, offers a complete ecosystem. The emphasis on hosting in Europe and GDPR compliance also aligns well with current data protection expectations for small businesses looking to digitize without losing control.

I like that they don't force a one-size-fits-all package. You pay for what you need. It feels fair, but I wish there was a clearer indication of how the quote is calculated based on card volume.

What stands out is the comprehensive range of features offered by Fidzi for local businesses. The ability to choose between stamps or points, manage coupons and tiers, and run campaigns directly through the wallet is impressive. The fact that it works seamlessly on both iPhone and Android without requiring any app installation removes a major friction point for customers. Furthermore, the service extends beyond loyalty cards to include website creation and Google reviews management, all handled by the same contact. Being hosted in Europe and compliant with GDPR adds a layer of trust. The examples provided for various sectors like bakeries, bars, and beauty institutes show that the solution is versatile and tailored to different retail environments, making it a robust tool for retaining clients without unnecessary complexity.

From the information available, Fidzi offers a loyalty card integrated into Apple and Google Wallet without requiring an application download. The system allows adding stamps or points and manages rewards automatically. However, the pricing section states that rates are provided on a quote basis, adapted to the number of cards and support level. It remains unclear exactly what this entails or if hidden fees might exist, as no fixed price or detailed breakdown is visible on the site, leaving potential clients guessing before committing.