About Fidelity labs
Fidelity Labs: Innovating for the Future
Fidelity Labs is a leading innovation hub that responds to complex challenges faced by customers with new solutions, bringing them to scale. The company has been at the forefront of innovation in the financial services industry, leveraging cutting-edge technologies and design thinking to create products and services that meet the evolving needs of its customers.
Founded in 2013, Fidelity Labs has quickly established itself as a thought leader in the industry, driving innovation across various domains such as blockchain technology, artificial intelligence (AI), machine learning (ML), and more. The company's mission is to create value for its customers by developing innovative solutions that help them achieve their financial goals.
One of Fidelity Labs' key strengths is its ability to collaborate with other organizations and stakeholders in the ecosystem. By partnering with startups, academic institutions, and other companies in the industry, Fidelity Labs can leverage diverse perspectives and expertise to develop innovative solutions that address complex challenges.
Fidelity Labs' approach to innovation is centered around design thinking – a human-centered approach that puts customer needs at the center of product development. This approach involves understanding customer pain points through research and empathy-building exercises, ideating potential solutions through brainstorming sessions, prototyping those ideas through rapid experimentation cycles, testing those prototypes with real users for feedback before refining them into final products or services.
The company's focus on design thinking has led it to develop several successful products over the years. For instance:
- Fidelity Spire: A mobile app designed specifically for millennials who are just starting their investment journey. The app uses AI-powered algorithms to recommend personalized investment strategies based on users' risk tolerance levels.
- Abacus: A blockchain-based platform designed for private equity firms looking to streamline their back-office operations such as fund administration.
- Cora: An AI-powered virtual assistant designed specifically for financial advisors looking to improve their productivity by automating routine tasks such as scheduling meetings and sending follow-up emails.
Fidelity Labs' commitment to innovation has not gone unnoticed. The company has won several awards and accolades over the years, including being named one of Fast Company's Most Innovative Companies in 2020. Fidelity Labs' success can be attributed to its talented team of designers, developers, data scientists, and other professionals who are passionate about creating innovative solutions that make a difference in people's lives.
In conclusion, Fidelity Labs is a leading innovation hub that is driving change in the financial services industry through its focus on design thinking and collaboration. The company's commitment to developing innovative solutions that meet customer needs has led it to develop several successful products over the years. With its talented team of professionals and strong partnerships with other organizations in the ecosystem, Fidelity Labs is well-positioned to continue innovating for the future.