I recently used a customer feedback service from F...
I recently used a customer feedback service from Feedback Ferret and found it to be quite average in terms of overall experience. The website interface was decent and easy to navigate, but there was nothing particularly impressive or unique about it. The process of providing feedback was straightforward, but I didn't feel like the questions were tailored specifically to my needs. The responses and analysis I received were satisfactory, but again, nothing outstanding. I appreciate that the service aims to help businesses improve their customer experience, but I expected a bit more from a company that claims to be a leader in this field. Overall, my experience with Feedback Ferret was just average, neither exceptional nor disappointing.