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The only thing I feel like saying about my experience with Federconsumatori is that I feel a sense of great disappointment and bitterness. If the association that is supposed to protect me treats me the same way as the car salesman who duped me, I wonder why I join.
Available, kind, reassuring, prepared, fast.
They are a real resource for those in need
I would like to share my personal and recent experience with this association, to which I contacted for the first time for a critical issue related to the installation, at my home, of products that had not satisfied me. My problem was considered by the person who followed me, always the same, with seriousness and professionalism. I perceived the updated preparation for the most recent legislation as reassuring, but also the balance shown in interacting with the counterpart without ever losing sight of the rights of both. The outcome of the dispute adds to the above, prompting me to publicly thank Mr. Riccardo and the entire staff. Roberta Sambo
federconsumatori.it