Every year when I have to activate the thermostat from my elderly father-in-law, I have to resort to reading the instruction booklet which by the way is not at all clear.
The thermostat is by no means simple and intuitive.
I too have been calling for days because whoever sold me the product cannot give me serious assistance and nobody answers ...
Bad assistance and seriousness ..
I'm trying to call from several days without having any answer !!! are you closed for holidays because the answering machine does not remember it? if you are open because nobody answers for days !!!
I've been calling for days, no one answers! A phantom company. I will certainly never buy products from them.
They suggest that they are close to closing!
I bought the ch180 because touch is the most beautiful among those exposed to the brico. But already in tightening the cables the clamp was unsoldered, so I had to solder the cables directly on the circuit. But surprise later I saw that the instructions are minimal and incomprehensible. Later I discovered the xche! The weekly programming is only possible from the app and wifi and not on the device so for those who do not have internet at home it is not possible. X the rest seems to work fine.
I had bought their thermostat in 1995, now after it stopped working I trusted it and bought it back, bad business! It's not like it's in the description, you can't program and there isn't a tutorial on the net that describes it, I wrote several emails to the technical support and they don't answer, ditto to try to call, nobody answers and the line falls, absolute zero!
Historical company specialized in room thermostats, air conditioning, ventilation, metering, smart home and industrial instruments such as pressure switches, solenoid valves, flow switches etc.
A made in Italy always at the forefront.
I purchased a ch180wifi chronothermostat that manages actuators on rooms and a ch 120 room thermostat, the chronothermostat works discreetly but the management of malfunctioning actuators is really a disaster and impossible to manage except by the technicians of the jockeys who came several times and despite everything they have never managed to make the system work perfectly, another thing is that depending on which moon they have, the program decides whether or not to communicate whether the batteries of the actuators and the room thermostat are flat and the result is that surprisingly you go down and you find the room frozen or always on, I strongly discourage this company also because having called several times for assistance they respond annoyed and annoyed, I add that this system has been paid very well in my opinion, with money that like everyone I earn by working honestly.
Many difficulties in getting answers from the after-sales service. the products however are good.
fantinicosmi.it
