Family Services, Inc. Review

There is something wrong when the staff is dishonest. When staff can't tell the truth and fabricate on clients. When you say what you are and not what you are. When you treat clients inhumane and disrespect them. When the staff is "sicker" than the clients there is a real problem. When the Agency refuses to deal with the truth and deal with it but try to suppress it. The public and those who give money to Family Service needs to know how the clients are being treated and ensure they are treated with respect and not abusive by the staff. The truth needs to come out about Family Service and how they treat the some clients inhumanely and disrespect them worst than animals.

FORGET about help from Montgomery Station. Just another PRP warehouse for "the mentally ill". The staff is rude and gossips .They treat the adults like children. If they don't want you there they just push you out of the program with no paperwork to show official closure. Admin staff at MS keep you on hold forever or hang up on you. Although they claim accessibility you have to advocate for it! If you are bullied in Montgomery Station or harassed NOTHING is going to happen for you. I speak for me and other people I know of. OK one guy that pulled a knife, had to go.
They violated my HIPPA rights at the main building of Family services with NO consequences. What is the point of having HIPPA? I am here STILL as a client of family services bec. I am DEPENDENT on the drugs they have given me(which I have gained over 150lb weight gain on). I have an anxiety disorder.
The best thing you can do for yourself is to learn as much as you can about your disorder, keep being as independent as possible.

They don't respect their clients because they are mentally ill. They don't listen to them and treat them as second class citizens. The Adminstration don't deal with the clients in a respectable manner maybe is all about the money and funds. Clients shouldn't be treated inhumane by the Adminstration especially when the staff isn't doing their job to assist the clients. Very cold place!

Their website says they accept car seats. I called to make arrangements to drop off three good ones.

Receptionist was harried and transferred me to someone else; she in turn transferred me to another line.

I offered to drop off the seats after their normal working hours as I work in DC; response was "no".

I asked if there was a donation box, area, etc. for after hours drop-off. Was rudely told there was not.

No suggestion for if/how to drop off after hours. No "thank you for thinking of us; unfortunately we can't accept after hour drop offs". Not even the where with all to ask if I wanted to make a cash donation in lieu of the car seats (I probably would have...but not after their rude and incompetent behavior).

I sure hope their help to people in need is more accommodating than their "acceptance" of car seats.

Wish i could give them 0 stars. they are so mean and abusive to their clients. They will play games with your time and make you hold on line forever. They dont care about the men and women who need mental help. they are just their for a pay check. DO YOURSELF A FAVOR dont go there. its a horrible place from the top down. THey would change my doctors, they would give me the wrong appointment times.

Just hung up when I called to schedule my 6 year old for evaluation. Didn't even attempt to speak with me . Shame

I needed to find a place for my daughters with mental illness this place took them in walk in basics there is not allot of places that do this I dont have any complaints

Absolutely horrendous. My #HIPPA rights were violated, as well as my #civilrights and #humanrights. I fail to see how anyone with a conscience could work here or affiliate with this organization. I would only recommend my worst enemies to go here for services.