Family Service Association Bucks County Reviews

This place is a JOKE! They basically bounce you from therapist to therapist and LIE to you on why. I had one therapist pass me off to another and I was told it was because she wanted to work with children. Total lie because I always saw her with adults. I had another therapist who was very awesome get fired and then administration tells us that's not true. Look, if a supervisor calls you telling you your therapist is no longer with them and it's out of the blue, what are you supposed to assume? My final therapist was no help and every time I complained, I was told to "deal with it" due to "high turnover." I was put in programs I did not need at all and when I left, I was just given a release form for the papers to be sent to another agency and the numbers for a crisis line. I haven't seen the shrink in three months and now I'm running out of medication. They could have at least gave me a medication refill that would tide me over for a couple of months until I get everything squared away with the next one. This place needs to be investigated.

I love this place, they saved me from a hellish experience in Penndel PA.
My therapist here is an experienced and dedicated individual. My doctor is very good as well.

I found it hard to get in with my insurance. It took me over 1 year to get an appointment. But it was worth it. They have food bank on Thursday - But I believe it's for clients only. They have more resources other than therapists and doctors.

They offer alot of services here, and the staff are great and caring. I would recommend this place to anyone!

Excellent place. Family Services has been a great part of my life for the last year.

I have had past experiences with this agency and how due to the UNREAL situation at pendell, I will be scheduling an intake here...

I was really struggling with life, in a state of depression, feeling unloved & rejected by the people in my life that I love the most. My therapist helped me out of that dark, scary place. She was very gentle with me. She challenged me, in a truly honest, safe, & respectful manner to look at my life & evaluate the important facets of my life. I'm very grateful for what I learned & the encouragement I received from a very kind, honest therapist.

Grateful to have a roof overhead but as a homeless person the treatment from staff is horrible. Some are caring and have empathy for the residents of the shelter but some clearly don't want to be working at the shelter and are lazy, just collecting a paycheck. No respect for homeless situation which can happen in a second to anyone. Not everyone uses drugs and life can throw you a curve ball at any time. The employees should have to spend 24 hours as a resident at the shelter and find out what it's really like and maybe they would gain some empathy walking in a homeless person's shoes for awhile. We are all human. Wake up staff! Do your jobs or go home!

Love my therapist but the physcologist situation is a bit odd. They are done by video chat(skype?) which I've never done before.

Very disappointed didn't get the help I needed and neither did my son! They shuffled me around from person to person and I feel like I helped my self get better on my own more than anyone I saw there. The one person I felt like I was even getting anywhere with pushed me off onto someone else after a few weeks! TERRIBLE will never go back and NEVER recommend to ANYONE!!

I love Amy. She is slowly but surely helping me workbthrough childhood issues.

They are very helpful I appreciate everything they re doing for my family This is an excellent place I would recommend Family service