Chris and his team at FAMILY FIRST is AMAZING!! He guided us every step of the way and even prayed with me when he noticed i was stressed. I couldn't have selected a better mortgage company to bring us to our close of our new home. THANKS Chris.... truly a blessing to work with you.
Chris and his team were an absolute blessing. They got us into the home we wanted in a very short period of time. It was a painless process and I would highly recommend their services to any first time homebuyer.
From the moment we walked in clueless asking Chris for help at Family First, he exceeded our requests and pretty much took over an captained the ship, helping in every way possible. We expected buying home to be a huge head ache and we were wrong. They were very quick an the process was smooth sailing. Highly recommend!!
Being self-employed has lots of perks, but obtaining a mortgage is not one of them. In our effort to find a lender that would help us finance the home that we wanted at the price we wanted, we were fortunate enough to find Chris at Family First Mortgage. Chris worked tirelessly through every bump in the road that we experienced and stuck with us to the bitter end until we finally got approved for a mortgage on the house that we truly wanted. I want to thank Chris and his staff for bringing us to the finish line. Cannot give a more favorable recommendation.
Chris and his team at Family First Mortgage exceeded my expectations during my home buying process. I'm so pleased with the outcome. I truly feel blessed and grateful. I would recommend them to anyone looking to purchase a home.
For all the team at first family mortgage we appreciate everything you have done for us. Chris and his whole team were amazing to our whole family. They were quick, efficient and so very helpful. As a veterans it warms my heart to have a veteran help me on my first va loan God bless America.
Family First- The name rings true! My family was a priority. Chris and his staff did what two other companies were not able to do! They go over and beyond the call of duty. Eternally Grateful
100% recommended. For what would have been a terrible process and alot of hard work they made it extremely easy and unchallenging to do. Process was explained fully for every step and made easy for myself who had no understanding of the home buying process. Fully recommend.
Chris and Kendra made the process a breeze and were fantastic to work with. I would definitely recommend them to any home buyers.
Chris, Kendra, and Billy did an awesome job of taking care of my loan process. They were timely, efficient, fast, and caused this to be a smooth process. I highly recommend Family First Mortgage.
We went to Chris 3 weeks ago because we found our dream home and needed a pre-approval ASAP. We were a little nervous buying a FSBO without a real estate agent, but Chris and his team walked us through every step, even calling us on a Saturday to keep the loan process moving quickly! We're set to close this week (25 days!) thanks to Family First Mortgage!
Chris and his Team are very professional and efficient. They made the entire process smooth and were a pleasure to do business with. Do yourself a favor, drop what you are doing and give them a call! You won't be disappointed. Thank you Family First Mortgage!
The entire team at Family First is incredible!!! Chris went over and beyond, many times answering my request after hours, and most importantly, treated me like family . We had a short time frame for closing and Chris made sure everything was in order to close on time. Chris was very responsive, and I could not have done this with anyone else!!! Thank you Chris and team for making our dream come true.
We were looking to purchase a house and located Family First Mortgage on line. We started asking Chris Chustz questions and before we knew it he was working for us to get us qualified.
Once we were prequalified he worked very hard for us to get into the house we wanted to purchase. Chris spoke with us on every step of the way. Before we knew it Chris advised us that we were closing a week earlier than originally planned.
Chris was very eager to work with us and we appreciated him very much. My first time talking with Chris was like if I knew him for years. Thank you very much Chris for a job well done.
Buying a home can be scary, especially being your first time! I didn t know much of the whole process, but Chris helped me every step of the way answering the MANY questions I had. I am very thankful he was patient, took the time to make sure I understood, and made me feel secure with each step.
I highly recommend Family First Mortgage!
Chris and his team have done a fantastic job with my refinance! Everyone stayed on top of everything. From the start of the my refinance to the close was only a matter of 3 weeks! I highly recommend them!
Kendra is amazing at her job! I promise you she won t stop fighting for you or your family! She got us the best possible deal and rate! We consider her family now and appreciate all she has done for us! We closed on our house so fast for first time homebuyers! She answered my questions all day everyday until it was done. I will recommend her and her team to the end!
I'm so glad I chose Family First Mortgage as my lender. Chris is extremely knowledgeable and passionate about the mortgage business. My family and I are so grateful for the hardworking team that made our dream of home-ownership possible.
We would like to thank Chris and Jason for all their hard work on making our dream home a reality. The team at First Family were there for us to answer any and all questions. We would highly recommend First Family and will use them again in the future.
Family first is not a lie. Chris treated me like family and answered all questions for me along the way. I went from a apartment dweller to a home owner in no time!!
As a home buyer and realtor, I've worked with several brokers. Not only is the Family First Mortgage team a pleasure to work with, but Jason is the most educated, professional and responsive person I've encountered in this industry. He is knowledgeable of all avenues in obtaining a mortgage and is an expert at making the lending process a smooth one. Everyone at the company makes you feel as you're the most important client, and I feel like they truly care about the people they represent. Thank you guys for everything.
Chris and his team are the best. They literally held our hands throughout the entire process of we getting our first house. They truly live to the standard of their name "family first " God bless you guys. (Two years ago)
We refinanced our mortgage with family first and as usual Chris and his team did an amazing job.
Family First Mortgage is the Best!!!!!!.
Family First definitely treated us like family. The whole process from start to finish was virtually painless. They let us know the exact steps we needed to take & when we needed to take them in order to buy our dream home. Thank you, Family First! Because of you, we are now home!
Chris and his employees were excellent and made our whole mortgage experience very simple and was done quickly and less stressful for us since they handled everything!
Thank you for helping myself and my wife in our journey becoming new home owners and welcoming Christ to be apart of this time as well. I don t think we could have asked for anything more and I would recommend anyone to Family First!!!!
David and Chris were absolutely wonderful to work with. They were kind and very thorough with everything. They went above and beyond to get me what I needed and wanted. I highly recommend Family first mortgage to anyone in the market for buying a home.
Soon as we walk through those doors they greet us with confidence. They made sure we was comfortable and took everything we said seriously. I have to be honest, our process wasn t easy but as long as we did our part, they was right behind us to complete each step. I can truly say, through out our process we most definitely made new family members. Family First mortgage is pretty much self explanatory, family is what they make of you and they definitely put you and your family first! We couldn t of make any better choice, Thank you guys for doing a spectacular job and for making a positive impact on our life s.
Chris was awesome. Closed in just under 3 weeks and he made the whole process stress free!
Mr. Chris was amazing guy dealing with he really helped me. I would highly recommend Chris and Family First Mortgage to anyone looking to purchase a home.
My family and I had an amazing experience throughout this entire home buying process!!! We appreciate the professionalism and transparency shown to us by Chris and his team from day one!!! You guys are awesome!!! I highly recommend Family First Mortgage for anyone in the market ready to buy a home. You will not be disappointed!!!
Jason was my lender and he helped me so much! I really have enjoyed my service with Family First and love that theyre located in Lafayette, theyre real people here to help!
Five Stars! Family First did an incredible job getting our loan. They are very professional and care about their clients. Everyone at FFM was incredible and made the process extremely smooth. I was refereed to them by two of my colleges and I highly recommend FFM!
Nathan was very helpful with the whole mortgage process. He was patient with us and helped us get the best loan and best rates possible. I highly recommend!
Chris and his team made the buying process super easy. Awesome guy who has surrounded Himself with some of the best in the business. I absolutely recommend the family first team.
Chris at FFM did a great job on our mortgage. He made it an easy process every step of the way. They will always have our business. They make you feel like family.
Had a great experience using Chris and company. Helped me wade through the murky waters of home mortgages! Highly recommend and I will use again!!
Best rates that I could find and the process was easy and fast
Everyone there worked together to made this, by far, the easiest house buying process I have experienced. It was about as stress free as buying a house could be. Chris, Jason & Ninoska were super nice and respectful. Chris was my primary contact and it honestly felt like dealing with a friend that I've know for years. I don't know what their office hours are, but I can tell you that they work late in the afternoon and weekends to help you close as quick as possible, for us it was a less than a month.
Made it to the closing table! Couldn't have gotten here without the help of everyone at Family First Mortgage. Professional, knowledgeable, friendly, and genuinely caring! Thanks for all your hard work!
Chris and his team we're amazing! They continued to follow up with us as they needed information and kept us up to date as things changed. Chris was able to reduce our payments and secure us a much better interest rate. My wife and i HIGHLY recommend them!
Very friendly business. Excellent service. Quick turnaround.
I d like to thank Chris and the team at Family First Mortgage for making our dreams come true. The service is second to none!
Awesome! Thanks for an easy closing. Kindra and Chris worked hard to make the closing happen on time. Took care of all questions we had through our process of getting our new home.
I would like to take this time to thank Chris and Jason for ALL their hard work on our mortgage. Family First was recommended to us by our realtor, Dawn Foreman w/ Keller Williams, and we are very pleased with the result. Chris worked with us from literally day one until the closing, answered every call personally, answered every question and provided a calming presence in what was an otherwise nerve racking process. We would highly recommend friends/family, or anyone, to Chris and his team at Family First Mortgage. THANK YOU!!
Jason was such a pleasure to work with. My experience will be one I will never forget! Jason made himself available whenever needed and always had a pleasant attitude. He is very knowledgeable and explains everything in detail. I will always be appreciative for his help during this process. I m very thankful God placed him in my path.
I have no words! Chris took care of me through one of the toughest processes I ve ever been through. The team at Family First, from the person answering the phone the first time I called all the way to the closing table, these guys were there! There was no question to dumb for Chris. He treated me life family and I couldn t have chosen a better company. There is so much love from these guys, I couldn t have done this with anyone else!!! Thank you Chris, Kendra, and Billy!!! You guys are number one.
Special thanks to Chris and Family First Mortgage for helping me acquire my first property. The entire process was easy and streamlined. The team at Family First Mortgage is like no other. I highly recommend! Thank You!
Chris was very helpful with the home buying experience. Went in with a lot of questions and every one was answered right away. Very friendly and easy to work with.
Family first is the place to go if you want a lender that will treat you like family and not let you down. Thanks Ms.Kendra for your hard work and helping me from start to finish
Needless to say we attempted to take the on-line route - with our mortgage. And, realized very quickly that not having a local individual to call nor see was not the route for us.
We were then introduced to Chris with Family First Mortage; he was very informative and walked my wife and I through every step of the way. This was exactly the type of assistance we needed. I am very excited to say we are closing on our home in the morning and can t be anymore thankful. We definitely recommend Family First Mortgage.
I have to say thanks to Chris Chustz and the Family First Mortgage team. They were truly awesome helping us get approved for our home. If you're looking into buying a home for the first time or second, then this is the place you want to go to get approved for a home loan. Again, thank you Chris Chustz and Family First Mortgage!
I can t tell you how amazing Chris and his team is! There isn t enough stars to rate this guy & organization. Their hard work and commitment will always be remembered for years to come.
He never gave up, even when the obstacles presented themselves at every turn. Thank you so much Chris & Family First mortgage! God Bless!
Enjoyed working with Chris and Family First Mortgage! Any question we had he was available any time of the day or night to give us the answers we needed. Look forward to working with him again and recommending him to others
Highly recommend Family First Mortgage. Very professional & thorough. Chris really made the whole home buying process quick & easy. They made sure that we completely understood everything, taking time to answer all of our questions - which was VERY important to us!
This was the best experience ever!!! From start to finish Chris and his team were so honest, kind and helpful!! We could reach out to him at any time and he was always available!!! Thank you Chris for everything and making this moment so special and smooth!!
Found these guys online and we couldn t be more happy with the work they put in to get us into our home quick and with such devotion to our cause. We are so happy with how everything was handled and would recommend them time and time again.
If I could make up 1 word home my home buying experience it would be Awesomematical Chris and his team went above and beyond to help my family get in our new home. I would highly recommend contacting him if your in the market. He had me pre-approved in mins first time ever speaking to him. Let s just say I waited two weeks to even get a email back from others. He was very professional and we were done with everything within 3 weeks. He had the best group of people in his corner at Family First.
Chris is very professional and a stand up guy. I enjoyed my experience with him. Family first is really just that, family oriented and made everyone comfortable through the whole experience. He was thorough when I needed anything explained. This was my first time buying a home and I highly recommend Chris for any of your home buying needs.
The team at Family First Mortgage went above and beyond to answer all of my questions! Chris, Kendra, and Billy were always available and took time to work through any obstacles. Before looking at houses, call Chris and talk through options. The team walked me through options and helped decide on a reasonable price range.
This team is the best Lafayette has to offer!!
My wife and were recommended Family First for refinancing on our home. Could not be more pleased with Chris and his staff. They keep in constant touch throughout process and are very interested in working with what is best!
Family first mortgage is # 1 for sure Chris is amazing and made the home buying seem simple!!! I reccomend them to everyone!!!!
I want to thank Chris personally, he TRULY is a kind caring person who would do his best to help you and understand's that every situation is different. Although ultimately he was unable to help me in my particular situation. I was left with words of encouragement for the future. His word's helped me in more ways than he could ever know and for that I would recommend.... No.... STRONGLY suggest anybody looking to buy, sell or refinance their house go to him first!!!!
Chris and his team was amazing
Kendra will answer the phone anytime of the day and help with any questions
We had a wonderful experience with Family First Mortgage! Chris was so professional and handled all of our questions and concerns with the utmost importance and understanding. The whole process was smooth and so easy. We will never use anyone else and I highly recommend them!
Great experience with these folks! They stuck out a whole lot to get to the closing table. And they were very friendly for sure!
Chris and his team were extraordinary, very knowledgeable and informative. Not only a professional but to me a new found friend. Thanks
First, let me thanks Chris and his team for helping me in buying a new house. I should say that Chris was very helpful throughout the loan process. He made sure that the process went smooth. He always updated me about the loan status. I highly recommend him. He is a very genuine person. He made me feel as a family. And I could definitely say that his company's brand name (family first) actually reflects the way he treats his clients. Thank you Chris for doing everything that made my first house purchase so easy. I am so appreciative of your help. Ram; University of Louisiana Lafayette.
It was a smooth transition in buying a home. It was a peace of mind being able to trust in Family First Mortgage with all decisions. The friendly and helpful staff was always available to answer any questions. I would recommend Family First Mortgage for your home buying needs.
Got a pre approval with Family First Mortgage and Put in an offer on a house which is now our home thanks to Chris and his team. Had a closing date set for January 23rd and actually closed 7 days earlier Wow! Thanks again Family First and thanks for the low interest rate as well.
Amazing company. It was a pure right place at the right time meeting Jason, when I was about to pull my hair out with other lenders, especially with others not fully understanding Louisiana laws. I felt Jason and Family First Mortgage were working for and with me, vs others working for their banks and financiers first. They stayed in contact with me every step of the way, working efficiently and closing in less time that expected even with the short timeframe I gave them. Even the president of the company stepped in to help finalize when my advisor was unavailable, and even on his holiday checked in on my loan process. We will definitely use this company again for future investments.
Chris and Kendra with Family First definitely are nothing, but AMAZING! From start to finish they were on top of things which caused everything to go smooth as possible with no obstacles along the way. We can't thank them enough for everything, we are officially HOMEOWNERS!!!
I really can't recommend Chris and Family First Mortgage enough!
This is the 2nd time we work with Family First and we are extremely happy with both experiences (purchase and refinance).
Before making the decision to go with Chris, I called almost every single broker/lender in the area and received also some quotes from online lenders. Chris gave me the best rate and the lowest loan cost. He was always on top of things, was very patient with my questions and hesitations and gave us the best possible experience. We just finished the closing process and everything was exactly like Chris estimated on the first quote. I rarely write reviews but this level of service made me really want to write one. Again, I really can't recommend Chris and Family First Mortgage enough!
I highly recommend Family First Mortgage. Their name says it all - they treat you like family and they are there to help your family. The process was explained every step of the way and they encouraged and answered all questions. I felt well-informed and well-represented the entire time. You will not find a better mortgage company!
Chris and the staff at family first mortgage make you feel like family! His staff is so kind and helpful! The way they assist you through the house buying makes it stress feel and easy! I am very pleased how they kept me informed and helped guide me through my first house buying experience! I d highly recommend anybody who is looking for a mortgage company to go see Chris and the staff at family first!
I went to Chris as a first-time home buyer. I didn't know much about what was required. Chris gave me a detailed list of everything I needed to do, when to do it and how. Chris eased my mind and made this a very smooth process. He was genuine, open and a true blessing!!
Recently purchased my forever home with the guidance of Jason Alexander of FFM. He was professional, patient and informative. Even though I wasn t their only client or spending the most, he made me feel like their most valuable customer! It was truly like dealing with family! He explained everything along the way and answered questions before I could even ask. A true professional!
Chris was awesome! He made our first time home buying process as easy as it could be, especially with me working offshore. Everything went really smooth. He made several phone calls throughout the process just to check in and see how things were going. Every time we met or spoke I had all his attention and he made me look at him as more of a friend than just my loan officer. I highly recommend anyone looking to purchase a home to him. Trust me if at all possible he will make it happen. Thanks again Chris for making our dream into reality!!
This was an absolutey amazing experience. Chris and his entire staff are wonderful to work with and extremely knowledgeable. They were easy to reach and eager answer any of the questions we had. This was a long and drawn out process for us due to weather and other unforseen issues, but Chris and his team were there for us every step of the way and never missed a beat.
Pleasant people to work with. Lender never thought my questions silly. Always available to discuss home loan process, step by step, putting it in layman's terms. Nanoska listened to our desires and Jason was so easy to talk to. Never felt like he wasn't helping me, always willing to ease our minds on buying our home. Thank you, love you all Family First!
My wife and I were very impressed with Chris and the staff at Family First Mortgage. Everyone truly treats you like family. They worked around my offshore schedule and kept everything moving smoothly. I highly recommend Family First Mortgage.
Just closed on my house today I had some issues along the way but Chris worked with me and made it happen!!! Very thankful!
Wow! Nothing is ever easy with me and our life. The team at Family First made this the smoothest closing and process I ve ever had. Would recommend to anyone looking for a loan. Painless process!
The entire team at Family First Mortgage is truly incredible. They embody the word teamwork. My clients are consistently satisfied time and time again with their service. Chris and team are sure to represent you well if you're in search of a home loan or refinance. Your first with them, always.
Phenomenal service and professionalism at it s finest. Our family made the right decision. Thank you Chris!
I had a great experience with this company and would recommend this company to anyone. Great people to work with and they always answer your questions.
Me and my wife are very excited to have Chris and Brittany working with us putting us in our new home
Buying our first home with Family First Mortgage was extremely smooth. Before we reached out to Chris, it seemed as if we were never able to figure out exactly what was expected of us in order to get preapproved. Chris gave us the best interest rate and customer service in the business. Everything was explained from start to finish and never left in the dark about anything. What stood out the most was the personal relationship Family First Mortgage offered to my family. We could not have expected more than what was offered to us. With Family First Mortgage they will go above and beyond to ensure our goals were met.
My wife and I just purchased our first home. Family First Mortgage was phenomenal through the entire process. The house process had its complications being that it was purchased through a relocation company, but everyone at Family First Mortgage made it seem like a walk in the park. We highly recommend them!
I highly recommend Family First Mortgage. Chris kept us updated along the way and made sure we understood the process. We always got a quick reslonse to questions and were not required to go into the office for paperwork. Convenient! He even attending our closing. Two thumbs up!
Family First was a great company to work with. Throughout the whole process from getting pre-approval to closing, they were there to help and ask any questions that I had. I would recommend anyone who is in the market to use them. You will not be disappointed.
Mrs Kendra was totally amazing. She work literally none stop to make sure, that our whole process was pleasant. Evening working by after hours at times. Thank you Kendra for everything. ... Fallon Harmon
Chris and his his team are hands down the best look no further then family first mortgage we will be forever grateful to you and your team Mr.chris...god bless
We are so excited and happy with the journey of the home buying experience with family first mortgage, and mr.chris was there with us throughout This wonderful home buying experience!! They were always one call away with any questions that we had!
Chris is a fantastic guy and was extremely helpful during our home buying process!!!
It was a pleasure working with Chris Chustz and staff members at Family First Mortgage. Chris and staff members were always courteous, prompt, considerate, and polite. I can honestly say that Chris never dropped the ball throughout the entire process. Moreover, the process was completed within a reasonable time frame. Chris always answered every question regarding the process swiftly, and was very steadfast at assisting us to overcome a few obstacles. My husband and I put our trust in Chris and staff members with helping us to secure our loan for our new home, and they didn t let us down. I want to especially thank Chris for his patience with me. I was totally nervous during the process, but Family First Mortgage treating us like family made all the difference in the world. Once again, thank you Chris and Family First Mortgage staff members for going above and beyond for us. What you did for my family with securing our loan for our new home will always be appreciated!!!!
Absolutely amazing service! My fiancee and I are buying our first home and Chris and his crew did an amazing job helping us out. Chris gave us honest advice on everything and really helped us through every single step. Family First Mortgage really is a top of the line service that I would recommend to anyone looking to buy a house.
Chris was wonderful and very sweet. Everyone at the office was very help and answered all of my many questions as a first time buyer!!!! Great place would recommend to EVERYONE!!!!!!!
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