Fairfax County: Adult Crisis Center Review

This is the best place ever! I ve always felt welcome!

The staffs here are super friendly and nice. They are very good and offer many services. Professional.

Be prepared to wait a minimum of 2 hours before you see someone.

Awesome place. Highly recommend for anyone in Fairfax county needing assistance with recovery of drug addiction and mental health.

Very much loved this place. Helps in so many different areas from mental health to Recovery.

If you are gay, bisexual, lesbian or transsexual the staff here treat you like you're not welcome. Each time I have unfortunately had to come here for "substance abuse treatment I have been repeatedly lied to and was even forced into a program that the staff were mentally abusive and sexually indecent to me. The staff allowed a dangerous situation to happen against me and then told me that because of my sexual identity and how I look that it was my fault. No other time in my life have I been treated with such disrespect and complete disregard for my safety and wellbeing!
Now I have to take legal action against CSB and the "Crossroads Residential Program" for sexual discrimination and other violations. - Which is going to be expensive and embarrassing!
I can't speak for the other services CSB offers. But substance abuse treatment here is terrible! And the staff at CSB and the drug treatment facilities CSB utilizes needs to be held responsible for their actions. Outside sources need to monitor how clients are being treated. And people need to be aware of how people are being mistreated by some of the CSB employees.

Outstanding customer service, Mr. Smith showed me in multiple ways that this was not just his job that he actually care about what happens with my daughter.

I could not have gotten better service.

Waited over 5 hours for an assessment that I didn t even end up getting. After 5 hours I went up to the desk & asked what is going on & when is someone going to see me! Keep in mind I ve been waiting since the office opened, her response was nobody has been assigned to me yet & she doesn t know how much longer it s going to be. I left immediately upon hearing that telling them I would return another day. Absolutely ridiculous I have to wait over 5 hours for an assessment I didn t even get. The assessment itself is another 2 hours

Very nice staff. Was treated like a good person. Very comfortable place to be.

The guy at the reception desk on the 4th floor needs a new job. He has been useless everytime I've been there. I'm dreading coming back. It's almost like because I speak English he ignores me.

The CSB of Fairfax has excellent resources, very informative staff, kind & friendly!! Thanking a that have & are helping me. A HUGE SALUTE!!

At midnght, I waited two hours to see somebody only to be told they can't help me unless i become a patient there, and to come back at 9am to repeat the entire process. The whole place reminds me of a more depressing DMV. I am without medicine and now suffering, as that was my last resort.

They have very good therapist and groups for therapy.

How team with a lot of my problems. If need help recommend

If you feel in trouble and in need of help, definitely come here. You are treated like a king in this place. Your well-being is their only concern, not your wallet

You get a lot of help from them and they might give you free Medicine

Special and Coverall Very Friendly and Help People with Special Problems A Lot and I receive excellent help from my doctors!

They did an intake and seem nice enough of the problem is it s all or nothing. So if you have a doctor that you have been seeing for years or a therapist from the outside you have to stop seeing them. You can only use their doctors and their therapist so if you need a certain medication you have no clue if you will be able to get it. That s why I Didn t go back and went elsewhere to stayaway from them.
Also there was a very disturbed man screaming and jumping that he needed to see his doctor and he needed his medication and it had been delayed for three weeks and they were not sympathetic at all. So for someone with zero resources this is a good place to start. It s very unfortunate that they will not let people go to their group meetings or counseling sessions without controlling their entire life.

Very caring professionals. You are in the good hands.

Great for people in need of services. Of coursen i gave it 5 stars! I work here :)

Anti-transgender organizations are completely wrong and CSB is terrible towards to many other lgbtq people.

They have very kind,and really helpful staff , & Counselors a really great place to receive help

Many resources for healthcare. Garage for free parking. Bustop located right in front of building for quick access to and from metro station. Resource room for computer access.

Everything I need meds..counseling..medical doctor..health dept..group therapy..addition treatment

Great place to find help for medical and psychological issues.

Offer all behavioral health services in one beautiful new building. Includes counseling, psychiatric evaluations, medical services, pharmacy, substance use out-patient services, walk-in emergency services, and a peer-to-peer resource center in front on first floor, which offers support, resources, government applications assistance, computers for ypur use, social and wellness groups

It's the place to go for behavioral health.
It is for people who have a lower or no income and either no or govt. insurance.
It has the only 24 hour, Psychiatric, Emergency Service and a Diversion First program in Northern Virginia. There are drug and alcohol services, mental health services for children, teens, adults and older adults. There are Certified Peer Recovery Support Specialists, a Peer Resource Center, Be Well program, support groups and more for those with serious mental illness, co-occurring illnesses and Substance use issues
There are services for domestic violence and victims of other violence.
The staff is well qualified and dedicated.

Honestly I am disgusted with the medical attention in this facility. I have been waiting for help for over an hour now and they call themselves an emergency service. I am also THE ONLY PATIENT IN THE FACILITY and have been for the past hour and a half. Extremely disgusted and upset with the way this place works. AVOID MERRIFIELD EMERGENCY SERVICES BY ALL MEANS. they clearly do not care about their patients!

Where you go for all of your self care needs. They offer a variety of services. You can get help with addiction and mental health. They offer referrals for affordable dental care.

The system for new patients is ridiculous. They should have a way to schedule appointments for intakes. It feels like they re trying to make people feel like low lifes. We all sit around and wait. It s disgraceful.

So rude employee i had interview with. She feels the center is her personal property. Narrow minded and less general knowlade. Just ignore refugies and whoes are not her race. I think, the center managment need to focus on the capacity building of some employees and train them how to behive with customers.

Workers in many departments are not friendly or very unmotivated to help. I come here regulary... staff at dental clinic had trouble speaking good English.

Cathy, the child psychiatrist that works in the psychiatric department is abusive. Plain and simple. You need to fire her.

Very good facility, but everything take so long. I wish they have more staff and the could send patients to other facilities fast. Every time a person need to get help take from 4 to 6 hours minimum doesn't matter how many people are wait. Like yesterday my son was the only person while afternoon and he arrived 1:00 pm and he left 6;00 pm.

Need a small Cafe Eatery , since most are there amount of hours.

I walked in without knowing how it would turn out or if they could help me with anything. The staff guided me and advised me of programs they offer and the process of everything. To make a long story short, going there might have saved my life and I am very grateful for the people I was in contact with from there. They patiently answered all my questions and helped me make decisions that were best for me.

This place has seriously saved my life. I walked in a few months ago a broken man... homeless, suicidal, hungry and depleted. Two months later, I'm back on my medications that I've so desperately needed and starting APH next week to get into the core of my issues. The doctors, counselors, intake and peer support specialists have treated me with the utmost respect and I greatly appreciate that.

Within the first 5 minutes of being here my patient rights were violated. Very long wait time. Brand new building and not enough staff. They also do not give priority to Vets. Avoid at all costs

Delivers a significant poration of local public mental health services.

First class facility and people. On the first floor, the Peer Resources Center includes computers you can use and conducts groups you can attend. If you want to go exploring, there are a couple of paths...

This help place is awesome. Sherry has helped me in saving my life as now i know shes not wasting hers

I have been receiving care from this facility for some time now and can honestly say that the vast majority of the staff are caring professionals who go above and beyond to help their patients.

Affords people in distress with healthy options and links to other services. Has a day program and counselors on hand.

The United Nations recently prohibited forced psychiatry. The Merrifield CSB and countless other centers around the country violate this international standard and employ forced psychiatry.

From the UN Report of the Working Group on Arbitrary Detention (WGAD) on its visit to the United States of America. A/HRC/36/37/Add.2. : Involuntary institutionalization of persons with psychosocial disabilities and forced treatment is prohibited. You can Google that sentence, it's true.

DO NOT send your partner or loved one to the CSB for psychiatric evaluation if you value their dignity and freedom. Most likely most of the people "helped involuntarily" by their psychiatrists here were basically scared into submission and that's how they "got better". The psychiatrists here that I ran across last year were power tripping and deeply inhumane.

Quite sad, because there are some good parts of the CSB, possibly even most of the CSB. I hope Fairfax County defunds the psychiatric arm of their county.

Now this is a separate topic,
I understand part of the CSB is to "divert" drug addicts from jail. How about the county (which the CSB is apart of) stops sending people to jail for drugs in the first place??? There's no point to that.

Everyone was helpful and worked hard to fulfill my needs!

Took a friend for treatment, therapist was good but there was a bit of a wait.

Very nice place for low income health consultancy and medication

It great but astomphere could be more outgoing but peer group is awesome they helpful in finding jobs they listen what you have to say and give advice to. It place where go to unwind and just be you!

Really helpful case managers. I wouldn't be able to get on with my life without them! I reccomend anyone needing any kind of public assistance seeing if they can help here

Merrifield drop in center helps those in recovery from sub use disorders and mental health. Computers for job search and peer support

Awesome. I pay $10 every month for ~$230 worth of medication. Who wouldn't 5 star that s***?!

I walked inside carefully but still intent on making the elevator ride to the second quick, I'm claustrophobic.. The floors freshly polished granite felt smooth and cool under my tired flip .flops.

Lots of professionals all dealing with clients. Fast turnaround with no waiting.