They really know their computers, reasonable labor rates and up-front about what they're doing! When I got a quote for fixing my phone camera and it was half what I had payed in the first place, he even encouraged me to try doing it myself and showed me the breakdown guide for my phone. Phones aren't their main thing, but that just shows the type of service they give.
The service is good, I've always gone to them for any computer repairs. They have coupons that come with local ads for $25 off of service repair, and those come in handy. I'd recommend them to anyone for computer issues. Can be a bit pricey though, $45 dollars alone just to have it looked at, not including what is wrong with the computer.
Super fast service! Very friendly & willing to explain everything. Great value for the $$
It was a bit pricey but my laptop was so slow and now it is great.
I worked for this company years ago. They have qualified techs that can get work done for you.
Condescending. Made me fell like a didn t know anything.
The service reps don't make you feel ignorant when you don't know the computer lingo... HOWEVER, even after leaving my job at one of Facet's clients, Facet knowingly allowed reps to access my personal g-mail account from my former work PC. Not ethical...
the technician was very friendly and worked hard but unfortunately my printer connection to computer is still not working right. Said he will return to fix it again
The recycled my computer without giving me a chance to get well enough to get in there to get it I kept in touch with them every chance I could so they new I was still wanting it back I still had a warranty on it that I could have sent it back in and got a new one but they recycled it anyway without letting me no not cool.
I've done business with them for a long time they do a great job! They've built 2 PC's for me and those PC's lasted a long time! A lot longer than the normal life span of a PC They've always been helpful and courteous ANYTIME I had a question or problem, I highly recommend them!
facettech.com