A father can only be happy when his daughter gets married and I am happy. The dresses are beautiful, my daughter is thrilled and spoiled for choice. It only remains for him to decide. The modellers are very attentive and the advice as it should be. Warm and very friendly welcome. I can't wait to see my daughter in her dress once it's finalized.
Thank you for everything Fabienne! I only saw you once but this meeting is engraved forever !! My dress was beautiful and I recommend your brand to all future brides.
A big thank you to Charlotte for her professionalism, her listening, her expert eye and her good advice.
It is clearly Charlotte who was able to convince me and confirm my choice for the purchase of my dress at Fabienne Alagama.
Nothing to say about the chosen dress either, it is perfect (quality, material etc)
The one and only reason I do not give 5 stars is due to commercial practices that I absolutely do not adhere to.
Indeed, a house claiming a high-end image must ensure a high-end relationship also to customers who spend, I recall, about 3000 for a dress! We are not talking about a baguette but a dress.
Once again, thankfully Charlotte is very professional and above all very present and invested. I allow myself to have real doubt about the delivery and rendering of my dress if it had not been so responsive. (Finishing last minute while I had said that for my last fitting I had to leave with the dress since I had a plane to take - not living in Paris!)
In short, these are details that I would forget because in the end I left with a dress corresponding to my expectations in all respects
On the other hand, require that the last payment is made imperatively by CB While all others have always been paid on time, at each deadline, by bank transfer I find this really very average and leaves a bitter taste of lack of confidence to its customers (we are talking about 250 when we have already paid more than 2000 without any problem) ... it should really pay attention to these points!
What a lovely moment you gave me. I think I'll fall for one of your dresses!
For my part I had a very very big favorite for the creations of Fabienne Alagama!
As say below, for me too, it was this designer or nobody else, I really hoped for fittings and I have never been disappointed!
Everything was perfect, Charlotte is very kind, natural and quite fun!
But keep it serious when it comes to touching up the dress so that it is perfect the day D !!
A thousand thanks Charlotte for having known how to listen to me, to have understood my fears, to have advised me and to have made me a full-blown, happy and beautiful bride in my dress I had only compliments! !
I am moved just by writing these words, it was a beautiful day in a sublime dress!
Great time spent with my mom and my two witnesses. The dresses are beautiful, Celine the counselor very good advice and the showroom is superb! By far my best experience in the creators!
Since the first meeting appointments for fittings to technical fittings until the day, the follow-up and very professional and caring. The whole team is pleasant smiling and warm. The tips are excellent.
Dress level, no doubt, they are sublime, well worked and thought so that our day is the best. Guaranteed effect !!
In short I highly recommend to lovers of bare back and all other well-on.
Super experience, Charlotte was very patient and very friendly. She proposed solutions so that I am perfectly satisfied with my dress, and did not hesitate to repeat several times the smallest details.
The end result is beautiful, the fabrics are of very good quality.
I highly recommend.
Very nice experience in this beautiful setting of wedding dresses. From the first contact, to the advice and delivery, through the appointment retouches, everything was perfect. Charlotte's good mood at every appointment, her wise advice and her expertise were the beautiful surprises of this experience. Everything was as I wished! And for the budget that I had set myself, I could afford a top for my civil wedding and a beautiful robe for the ceremony. I recommend with eyes closed: quality, price, service +++
Beautiful dresses, a warm welcome and listening, high quality materials. The dress of my dreams for the day J. Go ahead with your eyes closed. Thank you !
Very beautiful dress I love the finishes. The gorgeous lace, each dress has a history I highly recommend.
I didn't expect to have such a crush on trying on a wedding dress one day.
That moment of intense emotion when I uncovered myself in the mirror and saw my sister's shining eyes right behind me remains forever etched in my memory.
The showroom is very welcoming, Charlotte provides great advice, she has found THE dress of my dreams.
Elegance, beauty, quality, listening, everything comes together to become a princess for a day.
Thank you
Attentive, sweet, attentive, Charlotte has made every appointment a wonderful time for a result up to my expectations, a sublime dress that has made its effect! A big thank you for your professionalism that you have shown.
In store, Charlotte is spontaneous and full of humor. In the workshop, Fabienne is very professional and human .. Thank you for this unique time of fitting between sewing machines .. And long life dress Fabienne Alagama!
You made my civilian dress in 4 weeks and I must say that it was simply beautiful!
Finally, what about the kindness of your model makers! Thank you !!!
Thank you again for this beautiful dress you made me. I think she was in my image. The team was ultra responsive following small readjustment of last minutes and always good advice to feel better for the big day! Thank you again for all!
Very disappointing experience. I was in a room that smelled of cats and humidity.
The dresses for the fittings are yellowed and blackened, dirty and with traces of foundation ... The excuse being "they have been tried on all season", with other designers they are clean even at the end of the season .
Not at all up to the value for money. The saleswoman is nice but that is not enough to match the service of Marie Laporte, Elise Hameau or Laure de Sagazan ...
Extremely disappointed, don't waste your time!
My daughter was warmly welcomed and even me!
Thank you for this unforgettable moment.
Very disappointing and fairly average quality of the fabrics. At 3000 euros per dress, we still expect to have pretty silk ...
I was very disappointed with my visit to the Paris showroom. In 40 min I had finished my fittings without any advice from the seller on the morphology or the materials. The sellers in ready to wear have more interest for the customers than in this showroom.
The quality is not there either and the outfits tried were not frankly clean.
It clearly does not make you want to spend a substantial amount on such a product and for support close to 0.
I expected much better to see the image conveyed via social networks. Very great disappointment for me.
The dresses are beautiful and of good quality! We are very well received and above all very well listened to, a complete formula to realize a dream of a little girl!
My disastrous experience on Lyon (and Paris for the commercial contact):
1st delivery 3 beautiful chocolate stains on my dress and a dress that does not close at all (and I have not changed my wardrobe between taking measurements and delivery). So I am told that the dress must go to the laundry and all the bottom is to redo ...
2nd delivery (13 days before the wedding) finally the dress has been completely redone but this time it is the top that does not go at all .... The model maker is outdated and must send photos to Paris to find out what's wrong .... A priori the cache heart was stitched upside down .... After 3 attempts to resume the dress it still does not go and the model maker must take the train to Paris ... Under the pressure of marriage that arrives and after hearing phrases from the mouth of the CEO on Paris such as "if you are not happy we will refund your advance and you take your dress elsewhere" (13 days of the wedding and July 30 knowing that the most dress stores close in August) I leave with my frankly disappointed dress (no discount was given me) what the modelist notices when she gives me the dress hoping "still receive photos ".
I decide to go consult a seamstress who understands at first glance that the dress is not sufficiently adjusted on the small hips and I have a length under arm 2cm longer on one side than the other. .. She also notes that the retouching was really sloppy (surplus of fabrics not removed, ...) I warn the store, no proposal to resume the dress from them. My witnesses then send an email with many more violins and get me a new appointment.
3rd delivery (one week before the wedding): at the beginning, the store offered me to make alterations in Paris after photos and to deliver me 3 days before the wedding in Lyon ... Do not see very well how it is possible to correctly resume a dress from photos and saw the repeated failures of the delivery to Lyon I propose to move to Paris. Upon our request, the store agrees to reimburse our travel expenses in Paris (but nothing more). I send all the scanned documents. The use of the tax scale for the reimbursement of mileage allowances (I did not take the train to transport my dress!) Will be refused because "I am not an employee" ... The customers then go after .. ..
In short pay that price to have all this stress is not worth it! The commercial contact (the co leader on Paris) does not hesitate to lie by phone (appointment not noted, staff who must be exclusively at your disposal and who has 2 other customers to manage, ...), a quote for a veil asked 3 times before receiving it, and a confession "we are not near a customer" ....
A very big thank you for this beautiful dress your welcome and your professionalism! Difficult to choose the dress but fortunately I could count on the precious help of Charlotte and his advice !! Thanks to Cedric for his patience throughout this beautiful preparation! Beautiful creations !! Not coming from Paris it was a pleasure to be able to spend time with my witnesses during all these trips! A great wedding !! Thanks to the designer! I recommend 100%
Very disappointed by the finishes and materials.
No interest
Wedding dress trial for my daughter. Nice place. Top fitting. Very conscientious advisor. Listening. Was able to find the right models and managed to adapt dresses to my daughter's desires. Impossible not to find THE dress !!! Highly recommend
I only got compliments on my wedding dress! very welcome and advice, I can only recommend this address to future brides!
They gave me an appointment on Tuesday, April 23 and nobody was there the day of the appointment I had to call the central for explanations. It was the day off from the employee (Charlotte) and it was clear that no one was going to move. Thereafter no compensation, or even an email of apologies.
Beautiful dresses.
Listening staff
Darken to have the dress of your dreams,
Stained delivery dress. Sending photos and mail left unanswered ...
Perfect try. The saleswoman was attentive, professional, caring. I made many fittings, as a companion and as a future bride and this one was the most pleasant and interesting!
A beautiful dress that pleased me, my husband and my guests but ... a disappointing customer relationship management compared to the image of the house that we see on social networks. Here is a summary of the points that made me think that the customer relationship is not serious enough in this house and that business remains the major part for them (besides the dress must be paid for 3/4 from second technical fitting ...):
- first technical fitting that starts with 1:00 late, the pattern used to start the dress is not good, the saleswoman is doing his best to undo the seams and take over me the dress but the fitting ends because one hour standing without moving I end up feeling unwell.
- new technical fitting (1bis) I call the seat 1 hour before my appointment to know if there is a delay to avoid waiting for nothing my parents and witness, I am assured that there will be no a minute late. result 1h10 late, an appointment was slipped between mine and the previous, a priori this was known when I called 1h before my appointment but hey we are at their disposal, better wait for the customer rather than the shop. Good news the dress was redone with the good boss this time.
- second technical fitting: work on the cleavage in particular, the saleswoman tells us that it is better not to dig too much first time left to make a last change to the next technical fitting.
- third technical fitting, I indicate that I wish that the neckline is a little more dug, I warn the seat two days after fitting this modification that I want, I am told that it is not sure that it is feasible but they will do their utmost. 15 days later and 3 days before my dress rendering I am told that this change can not be made. I explain to the contact that the saleswoman told me that it was possible, I am told that she can not have told me that, that somehow I lie what is not very intelligent. my witness and my parents remembered very well this information from the saleswoman. Then I am told that the problem comes from the fact that you have to disassemble the top of the dress to make this change and that if the lace is torn, I would be given a custom dress torn because "Mademoiselle we have returned other than yours and we will not be able to redo your dress because other dresses must be delivered "... One explains to me also that the principle of a made-to-measure dress is not really to have exactly the modifications that the we wish with the desired rendering ... I did not understand this point the
- fourth technical day of final delivery of the dress, the neckline was lowered by a few millimeters, certainly but the management of exchanges with the headquarters are struggling to pass. The length of dress does not go, the left side must be cut as 2 cm longer than the one on the right. The last payment of some hundred euros must be done by credit card "in case the check is not cashable and the person who does not solvent", the loop is closed, real problem of trust in this company, business is business .
In fine, the dress is really very beautiful clearly I like it a lot, the lace is very fine, by cons the human part on the making and the relationship with the manufacturer is still disappointing, at the price of the custom, we expects and we hope for special attention and support.
Photos very far from reality ... very disappointing fitting ... dresses of very bad qualities ... just finished ... do not really recommend !!
Superb house! I recommend 100%. We created together the dress of my dreams with Charlotte and it was realized in the workshop in 3 tests! Charlotte is super pro, direct and reassuring. The appointments are intimate, we are alone in a charming and spacious living room! You can go there with your eyes closed,.
Magic moment, a big thank you to charlotte for her patience and her availability because I found "my dress" model Khiva with pretty materials, pretty lace. Besides, I have a lot of trouble choosing because, my brides and brides, the 2018 collection is very very pretty.
Can't wait to start fitting.
A deplorable service ...
Dream breakers ...
In short, a money machine ... nothing more ...
Thank you for the magnificent dress that you made for me .... Kisses to Fabienne who knew how to listen, meeting after meeting.
I accompanied my sister for a fitting and we were really disappointed by the experience. Indeed we felt a strong gap between the image conveyed on the social networks by the brand and the experience in the workshop.
I could read below that the director of the brand indicates that the fabrics come from the largest French and Italian houses unfortunately it is not at all the impression that we had during the fitting of the prototypes. Exposed seams, little care brought so a model had fingerprints and foundation stains ... This is not dreaming ..
In addition we were very surprised by the size of the prototypes only small 36 so my sister who made a 38 could not close any dress during the tests and the saleswoman invited us to project by clumsily adding pieces of tissue ... Exercise difficult to do so as we have not encountered this problem in any other sign. The saleswoman told us that the models were designed for young women fine ... I did not know that a 38 meant to be big! In addition, the saleswoman has systematically forgotten to put a liner to my sister during fittings she found each time the breasts in the air out of the booth .. Again we were asked to plan for the day j ... Aie aie !!
The models of long dresses clearly not satisfying us we wanted to continue the fitting by passing rather short dresses for the civilian what we were refused because the next appointment was coming soon .. we had the impression of being only Numbers and being treated to the gold chain we were expecting a magical moment and having time for reflection for such an important choice !!!
In short I do not recommend this brand that sells for loan of 3000euros dresses that have for me a trail quality ..
I was disappointed by the quality of the materials and the lace. The accompaniment during the fitting in the Paris showroom did not put me in confidence either.
Happiness ! I felt pampered and Sixtine the counselor listened; making fittings in a private floor is very pleasant. I found my dress, I plan to return there to have it personalized.
Thank you everyone in Fabienne Alagama and thank you Charlotte for a beautiful dress and gift.
A word of thanks to the Fabienne Alagama team!
Not easy to order a dress from Singapore and pregnant !! But you really insured !!!! She was beautiful!
Thank you for your patience and your flexibility it was a pleasure to work with you.
Really delighted with the experience from the start until the big day. What compliments on my dress! Thanks again to the whole team :):):)
A big thank you for the beautiful dress that I brought to my wedding. The whole team is pro and comfortable, the welcome and the time spent are very appreciable.
I recommend 100%.
For me, it was Fabienne Alagama, otherwise, nothing! And I'm so happy to have worn one of her creations. The dress was perfect, made me really beautiful and nothing would have been made possible without their incredible customer service!
Spacious showroom with a wide choice of dresses. A very enthusiastic counselor and good advice.
Boutique boudoir style and a charming team! The dresses are sublime!
Sublime dresses! A perfect and tailor-made experience!
Charlotte made me dream, made me laugh and gave me a unique experience
A 10/10!
Can't wait to be the big day
I apologize in advance but I will be a bit long as what I read on this topic deeply shocked me! I had the great pleasure of making my wedding dress with the house Fabienne Alagama and I wish to share my wonderful experience and especially to restore some truths about this house and his team. So I chose a Fabienne Alagama dress after, like many, have made fittings in the main creators. Difficult by nature, I did not necessarily have an immediate crush because I wanted a unique dress, MIENNE. Charlotte offered me to mix several models and make some changes until my choice becomes obvious. Incidentally, I take the opportunity to point out that the fabrics are excellent bill as well as the lace that is very pleasant to wear. Once my order passed and the lot of hesitations behind me, I realized 5 fittings at the showroom in Paris and each time I benefited from both the professionalism and the listening of Charlotte and I can assure you that it really helps to be serene and soothed. Same with Cedric who has always been listening and yet I thought I cracked with my incessant change of appointment according to my professional agenda. Finally, what about Fabienne, I had the chance to meet her during the delivery of my dress which was made exceptionally in the workshop. She is a kindness and simplicity just great. Finally, I had the opportunity to accompany a friend at the beginning of September for fittings and I can tell you that she also came out of her fitting of stars in the eyes. I think this time I finished and of course I recommend you all this beautiful house.
A big thank you to Fabienne Algama team and especially to Charlotte who provided my fitting sessions. The dress was perfect !!
I highly recommend this house;)
I recommend this address to all bride to be 2019! I realized yesterday a fitting session with my 3 witnesses and we had a great time. Charlotte was good advice and found me very quickly THE DRESS. I fell in love with the Ermitage model from the 2019 collection. In short, happiness. Kisses to Charlotte and see you soon for my first fitting. Lucia
In short: thank you! Thank you to the whole team, and Charlotte for her patience and kindness! Dresses all as beautiful as each other, for civilians as for religious! The hardest part is choosing! I found the two dresses of my dreams, beyond my expectations and up to this great event! Thanks again :)
I had my dress made to measure after months trying to find the dress of my dreams. She was perfect, and the service in adorable shop Thank you!
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