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A grift

My ophthalmologist and his assistant were good, thorough. (Reception leaves something to be desired, though, as concerns courtesy and conveying information.)

I've never worn glasses but ended up with a prescription. I asked about the on-site glasses service, part of Eye Institute, and was directed to them.

EIAustin is in network for me, as concerns insurance. The glasses service, no--which I was NOT told. I was given an itemized bill and told I'd need to file a claim.

Now, I have a $960 bill for glasses that I am overwhelmingly responsible for. (My insurance will reimburse up to $120.)

I called and asked about the return/refund policy and was told returns are not accepted.

It feels like a GRIFT. At best, it's a reckless, unforgivable disregard for people's financial realities.

I would NOT recommend Eye Institute, and though I liked my ophthalmologist and his assistant, I will now go elsewhere for my eye care needs.

I recently visited this eye clinic and was impress...

I recently visited this eye clinic and was impressed by their professional staff, modern facilities, and efficient service. They provided excellent care and I highly recommend them for any eye-related needs.

😊 I visited the Eye Institute of Austin for my eye...

😊 I visited the Eye Institute of Austin for my eye exam and it was a positive experience. The doctors were knowledgeable and friendly. They took the time to answer all my questions and explain the results of my exam. The staff was helpful and the facility was clean. I would recommend this place to others.

I recently had an eye check-up at this eye clinic ...

I recently had an eye check-up at this eye clinic and I must say it was a positive experience. The doctors were knowledgeable and thorough in their examination. The staff was friendly and accommodating. The facility was clean and well-maintained. Overall, I would recommend Eye Institute of Austin for your eye care needs.

I recently had an eye exam at this clinic and I wa...

I recently had an eye exam at this clinic and I was impressed with the level of care provided. The doctors were knowledgeable and professional. The staff was friendly and efficient. The facility was clean and well-maintained. Overall, a great experience and I would highly recommend Eye Institute of Austin.

I recently had an eye check-up at this clinic and ...

I recently had an eye check-up at this clinic and I was very satisfied with the service. The doctors were knowledgeable and thorough. The staff was friendly and helpful. The facility was clean and well-equipped. I would highly recommend Eye Institute of Austin for your eye care needs.

I recently visited Eye Institute of Austin for my ...

I recently visited Eye Institute of Austin for my annual eye check-up and I must say I had a great experience. The staff was extremely friendly and professional. The facility was clean and well-maintained. The doctor was knowledgeable and took the time to explain everything to me. I felt like I was in good hands throughout the whole process. I would definitely recommend Eye Institute of Austin to anyone in need of eye care.

👌 I had a great experience at the Eye Institute of...

👌 I had a great experience at the Eye Institute of Austin. The doctors were excellent and the staff was friendly and accommodating. The facility was clean and comfortable. I would definitely recommend this place to others in need of eye care.

I had a fantastic experience at this eye clinic. T...

I had a fantastic experience at this eye clinic. The doctors were very thorough and knowledgeable. They explained everything clearly and answered all my questions. The staff was friendly and attentive. The facility was clean and modern. I would highly recommend this place for all your eye care needs.

👍 I just had my eye exam at the Eye Institute of A...

👍 I just had my eye exam at the Eye Institute of Austin and I am very satisfied with the service. The doctors were great and made me feel comfortable throughout the entire process. The staff was friendly and helpful. The facility was clean and well-equipped. I would definitely recommend this place to others.

I had my eye check-up at this clinic last week and...

I had my eye check-up at this clinic last week and I was pleased with the service. The doctors were professional and took the time to explain everything to me. The staff was friendly and attentive. The facility was clean and comfortable. I would definitely recommend this place to others.

Eye institute of austin

Eye institute of austin

3.7