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N
3 years ago

Overall, very disappointed and frankly confused wi...

Overall, very disappointed and frankly confused with what is going on with this place.

You pay a hefty amenity fee to move in, but the amenities are not actually functional. There are light fixtures, but no lights. There are TVS, but they do not work. There are heat lamps and grills but no gas. There are fire pits... you get the picture. It is very frustrating. The gym has floor panels coming up and there's always a problem with the peletons. The dog park does not have dog friendly grass and I cannot figure out how it is cleaned, if ever (see below). If you are excited about any feature in this place really examine it because it likely doesn't work.

I have emailed/called/interacted in real life about this for several weeks, perhaps now months at this point, with no resolution. The trash chute is regularly broken with trash overflowing from the trash rooms. In my attempt to understand, I found out that the building was without a maintenance team for a month. I can only imagine what that was about.

T
3 years ago

it is not my style to post publicly in an attempt ...

it is not my style to post publicly in an attempt to resolve disputes however I have exhausted all other means. Our company provided the beautiful new fitness center for your property and we have not been paid. It is now over 5 months past due and no one will return an email or phone call after countless attempts to reach someone. I would appreciate the professional courtesy of a phone call to explain your plans to clear up this past due before we end up in court.
Thank you

P
3 years ago

Lexi, Meghan,Madisson and the other staff members ...

Lexi, Meghan,Madisson and the other staff members are exceptional and super nice. They always ensure that the residents are having the best experience. The apartment has some pretty fantastic perks like a 24 hours concierge, roof top lounge, covered parking and mini golf area!

D
4 years ago

I am so excited and proud of our community at the ...

I am so excited and proud of our community at the Kelly. The whole Cross Properties team has continued to surpass everyone of my hopes and expectations. I hope that you will join us and share in our newest home.

J
4 years ago

Just about every material and construction process...

Just about every material and construction process was used on this beautiful project. It started with the foundation system which used 100's of micro piles. Watching the tower crane operator remotely use the crane was cool. He must be a great with any video games using a joy stick. The amenities in this project are unmatched. The the rooftop view of Philadelphia at night. Spectacular!

B
4 years ago

It's a pretty awesome community. I have seen many ...

It's a pretty awesome community. I have seen many units of the apartment complex and they were all great! It's also located close to lot of shops and offices.

Lexi and the other staff are very friendly people and very understanding. It's been an absolute pleasure taking tours of this place and finally settling on the one I liked.