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What reviewers say about Exterro

Generated with AI from 12 reviews on Trustburn · updated 18 days ago

Customers generally describe Exterro positively, frequently praising the user-friendly website and helpful, prompt customer service across the reviews on file.
What does Exterro do?

Exterro is the recognized leader for legal governance, risk management, and compliance software solutions, pioneering e-discovery workflow management and offering an end-to-end Fusion platform that integrates with existing enterprise systems.

What are the most common complaints about Exterro?

Based on the critical reviewers, the most common complaints concern customer service: slow response times to inquiries and concerns not being fully addressed.

AI-generated from reviews on this page. Verify anything important with the company directly.

Jurgen Appelo
Reviews 1

I had an overall great experience with Exterro. Their website is user-friendly and easy to navigate. The customer service was excellent; they were prompt in responding to my inquiries and were very helpful in resolving any issues that arose. I would highly recommend Exterro to anyone in need of their services.

James Shenmin
Reviews 1

I recently used a service and it was okay. The website was easy to use, but the customer service could have been better. They took a while to respond to my inquiries and didn't address all of my concerns. I would consider other options for similar services.

Lorraine Ewing
Reviews 1

Exterro is a reliable company that delivers quality service. Their website is easy to navigate, and the customer service is excellent. I have been using their services for a while now, and I am extremely satisfied. I would definitely recommend them to others.

Anju Ramchand
Reviews 1

I have been using Exterro for my business needs and they have been excellent. Their website is user-friendly, and the customer service is top-notch. They always provide prompt assistance and address any concerns I may have. I highly recommend their services.

Pamela McNeil
Reviews 1

The service provided by Exterro was average. Their website is user-friendly, but the customer service left something to be desired. They were slow in responding to my inquiries and didn't provide me with all the information I needed. I would suggest improvements in their customer service.

Lynn Skillings
Reviews 1

The service provided by Exterro was outstanding. Their website is user-friendly, and the customer service was excellent. They were quick to respond to my inquiries and provided me with all the information I needed. I would highly recommend them to others.

Whitney Johnson
Reviews 1

👌 Exterro is a great company to work with. Their website is easy to navigate and their customer service is excellent. They were quick in responding to my inquiries and provided me with all the necessary information. I would definitely recommend them to others.

Mehrak Jamasbi
Reviews 1

The service provided by this company is top-notch. I found their website to be very informative and easy to use. The customer service was great, and they were quick to answer any questions I had. I would definitely recommend them to others.

Rich Barbezat
Reviews 1

I recently used Exterro for my business needs, and I must say they exceeded my expectations. 👍 The website is user-friendly, and the customer service was excellent. 👌 They were prompt in their response and provided me with all the information I needed. I highly recommend them for anyone looking for a reliable and efficient service.

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About Exterro

Exterro, Inc. is the recognized leader for legal governance, risk management, and compliance software solutions. Its solutions enable legal teams to control risks, reduce costs, enforce compliance and streamline processes by tightening collaboration between outside counsel, in-house legal teams, cross-platform business units, service providers, and resources.

Exterro pioneered e-discovery workflow management technology, and continues to expand its innovative Fusion suite of applications Genome, Legal Hold, Discovery Workflow Management, and FusionGo. The complete Fusion platform provides an end-to-end risk assessment and information management solution. Regardless of industry or system environment, Fusion integrates seamlessly with existing business processes and enterprise systems. Exterro solutions assure regulatory compliance and create sustainable ROI.

Headquartered in Portland, Oregon, Exterro has operations across the United States and abroad.

Address
4145 southwest watson avenue