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I recently purchased a telescope from this company and overall I had an average experience. The website was quite user-friendly, making it easy for me to navigate and find the product I was looking for. They had a decent selection of telescopes and accessories to choose from.
The purchasing process was smooth and hassle-free; however, the shipping took longer than expected. It would have been helpful to receive more regular updates regarding the status of my order.
In terms of product quality, I found the telescope to be average. It worked fine and met my basic requirements, but it didn't exceed my expectations. The packaging was satisfactory and ensured the telescope arrived undamaged.
The customer service was responsive, addressing my queries promptly. However, I felt they could have been more proactive in providing additional information and guidance.
Overall, I had an average experience with this company. They have room for improvement in terms of shipping times, product quality, and customer service.