I recently had the opportunity to work with a real...
I recently had the opportunity to work with a real estate company while searching for a new property, and my experience with Excel Real Estate Group was average. The company's website, excelregroup.com, provided a decent selection of properties to browse through, although I found the overall user experience to be fairly basic and could benefit from some improvements.
While working with their agents, I felt that they were knowledgeable about the local market and provided me with relevant information regarding the properties I was interested in. However, their communication could be more prompt and proactive in addressing my queries.
Another area that could be strengthened is their customer service. Although they were professional, I didn't feel that they went above and beyond to ensure my satisfaction throughout the process.
Overall, Excel Real Estate Group is an average company in terms of their offerings but could work on enhancing their website experience, communication, and customer service to provide a more exceptional experience.