👍 We've been using Exaktime for a while now, and it has greatly improved our time tracking process. The software is easy to use, and the customer support team is always available to assist with any questions or concerns. Overall, we highly recommend Exaktime.
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I had a great experience with Exaktime. The team was very responsive and helpful throughout the entire process. The website is user-friendly and easy to navigate. The functionality of the software is top-notch and has greatly improved our time tracking and payroll processes. Overall, I highly recommend Exaktime!
Exaktime has been a game-changer for our company. The software has reduced the time and effort required for time tracking and payroll. The support team is knowledgeable and responsive. We have had a great experience with Exaktime and would definitely recommend it to others.
The service provided by Exaktime is exceptional. Their software has significantly streamlined our time tracking and attendance management. The user interface is intuitive and straightforward to use. The support team is always prompt and efficient in resolving any issues that arise. We are extremely satisfied with Exaktime and would highly recommend it to others.
😊 We are extremely satisfied with Exaktime. The software has simplified our time tracking and improved our overall efficiency. Their customer support team is excellent and always provides prompt assistance whenever we need it. We couldn't be happier with our experience with Exaktime!
We have been using Exaktime for several months now, and it has greatly improved our time management. The software is intuitive and user-friendly. The customer support team is always helpful and responsive. We are extremely satisfied with Exaktime's services and would highly recommend it.
Exaktime provides a reliable and efficient solution for time tracking. The software is easy to use and has helped us streamline our payroll process. The customer service team is always friendly and attentive. We highly recommend Exaktime to any business looking for a reliable time management system.
We have been using Exaktime for several years now and are very pleased with the service. The software is user-friendly and has all the features we need for effective time tracking. The support team is responsive and always helps us with any questions or issues we have. Highly recommended!
👍 Exaktime has been a lifesaver for our company. The features they offer are outstanding and have greatly improved our time management. Their customer support team is always quick to respond and helpful. We love using Exaktime and couldn't be happier!
After being a loyal customer from the first year they open their doors for business ( more than 18 years) I am discontinuing all my ties with them. This company has ZERO integrity and doesn't care about their customers. I am just one of many clients that they just left hanging without software support. ( please do your due diligence and check all the reviews). The thousand of dollars worth of equipment that we invested in are useless now. Their server crashed ( not sure if it was an "accident" either way- software company that can't manage their software is BAD NEWS) ever since, I am unable to Synchronize the hours collected from the devices into the program. I called to get help, they are unwilling to own up to it and log me into the new server so I can utilize my existing devices and software. I have offered to pay for their tech support team to resolve this issue, they straight out refused. Instead, they are cornering me and letting me know that I have no choice but to upgrade to new software. I am not ready to make the change and spend thousands of dollars at this time. I am still functioning properly with the older software I invested thousands of dollars in over the years. In fact, they still sold me devices for that soft ware in 2018 knowing they will drop this bomb on us soon. I read so many other reviews indicating the same issue on other sites, I'm not their only victim. It's low and unethical to do... I had an IT guy come in, run tests and he verified that they blocked our software from connecting to their server. I highly suggest to check all your options before doing business with these unethical people. I'm in the service industry for the last 28 years myself, I can't imagine harming my customers like that. Trust me, I regret it working with them. It's at times of difficulties that you judge who has your back, sadly, not only they are not supportive, they stabbed me!
All of their 5-star reviews are from people who have only reviewed one thing, this company. They are likely employees.
They are money driven, not customer driven. I've had service with them for several years, and was going to leave them this year, but couldn't due a shortage of time to implement something new.
In 2011 I reactivated my account with them. At the time you had to purchase a lifetime license and then pay annual fees to keep the service. Which seemed fair enough. At the time they charged me $4,000 for my licenses, on a payment plan(a few had been purchased a few years before).
From that time until 2018, it was been about a $1,200-$1,500 annual renewal for an app that simply allows people to clock in and out. Also seemed reasonable.
Then in 2018 they decide to tell me they are no long supporting the version I had and that I would need to buy new licenses on an annual basis and for every single employee. I ended up paying $3,200 and when my company grew i had to purchase additional annual licenses just to clock these employees in. And when the busy season was over I was stuck with additional licenses. Oh and in order for my junior and I to look at time cards we needed our own licenses, despite the fact that we didn't need to clock in or out.
This year I decided to stick with them because I did not have enough time to try someone knew, but also decided that I would try and use their mobile forms for clocking in and out. Apparently they only have 2 forms available. When we asked about customized forms they said that to add them we would minimally be paying $1,375 because of some BS about having to add it to the back end.
I understand that everyone is trying to make a profit, but the way they are trying to achieve it is almost criminal.
If I were starting off or looking at switching from someone else, I would avoid Exaktime completely.
I am giving them only 2 stars because at least the clock in and clock out work like they are supposed to, but the cost is outrageous and their business practices are terrible.