Evergreen Kia Review

Just purchased a new car from these guys over the weekend and was super impressed with the entire process from start to finish. I called the sales department Friday evening inquiring about a car I was looking for and was told by management to come in before they closed. I went through what options I wanted in my car, left a deposit, and they ended up having the car I wanted ready for me the following afternoon on Saturday! I was in and out of the finance office and was on my way with the car within an hour of arriving at the dealer. Excellent customer service from all the staff I dealt with. Big thanks to the entire team for taking care of me, especially the owner Andy, my salesman Matt, and Maurice. I'll be back!

So I purchased a car in 2019 and summer of 2020 I took my car in for a oil change and because the service team did not close the oil lid tightly oil spilled all over my car, every light came on and my car locked. I called to get it towed and explained how my car was smoking really badly and stopped and locked on me and the service manager Brian told me he wouldn't be able to see about my car until a month or so. So I call Berwyn Kia and explained everything to them and they sent for my car. Once they inspected my car Tim Ward said basically I need a new motor or total the car because it will give me problems. So he call Kia Evergreen explained everything to them and they went and picked up my car and basically said Berwyn Kia is lying and my car just need oil. However, my car haven't drive the same since and I have been calling and calling and emailing trying to get them to fix my car but they been basically trying to cover their own behinds and basically sending me on a loop. I have referred multiple people to this location and I have tried everything in my power just to get them to just fixed my car but I'm at the point I think I need to call a lawyer for negligence.

We just bought a 2021 Kia Sportage and We Love it!
A HUGE Thank You to Joe, Dina, Eric and of course Andy for the GREAT buying experience. Without all of you going above and beyond and making us feel at ease we might not have driven a car off the lot. We appreciate all the time you spent with us and making us feel comfortable through the whole process.
We will be back in the future to purchase another vehicle or maybe two.
Keep up the Great work and customer relations.

David & Rachel D.

MATT!!
Thank you for helping me present the perfect gift to my College graduate the perfect 2021 Kia. Thank you so much! She loves her NEW car!
I highly recommend Matthew at Evergreen Kia to all my friends and family (EVERYONE) to purchase their first or next vehicle from great sales person and car dealership.

Talked on the phone with someone for probably an hour and half talking about they are motivated to sell and specials they have all that jazz talking up the van I was looking at they have me make an appointment to start the purchase I get there to talk to Mo the guy I was told to ask for and the sold the car 3 days beforehand drove over an hour for absolutely no reason.

Positive experience at this location.

Professional and easy to work with, found them direct and straight forward. Jake in Sales - thanks for the help yesterday.

This was one of the worst car experiences I ever had everything was going good at the beginning. The following moment we get home the car is making sounds that we never heard from the beginning. We head the the dealership the next morning they state we have to wait until the warranty kicks in we brought car on Wednesday they tell us by Monday the warranty should be in. It is now Tuesday 5/25/21 now the answer has changed to we have to wait 30 days. We wore told because car was used and in the state of Illinois you can t return a used car. Now you re forcing me to drive a car that sound like a tractor and we don t know what s wrong with it. I ll never recommend anyone to the dealership.

Never been here. BUT my kids and I were cut off by an employee (I'm assuming with the decal on the back of the car) and thankfully I was already prepared for her idiotic move. (She was driving on the shoulder, because she had somewhere to be)
Here's to hoping management is more aware of what cars they put their decals on...

If you EVER need to purchase a vehicle, go to Evergreen KIA! Dina Makina and John in finance were super nice and very accommodating to the vehicle we wanted! From beginning to end Dina was courteous and did everything possible to get my son the vehicle he chose. We had a terrible experience at South Oak Dodge and immediately was able to come here and get a vehicle with no pressure to sign anything! It was no pressure because the vehicle we came to get, we left out with. I highly recommend you stop by and know they will work with you! And, I'm not being paid to say this. This was the best car purchase experience ever.

Great dealing with Matt on the sales staff. He worked to get me the price and trade in value I was looking for. I will be back when we need to buy a van in a few years.