Equity Trust has been the custodian of my IRA account for over 10 years; it's performance has improved over the years. My last two transactions with them have been handles very well by them. They re making transactions easier for me to process and much more timely. I would give five stars in a couple of years after I see their good performance continue and not go backwards again. Brian
Wonderful company, located near Cleveland Ohio, I have 5 accounts with them for my family and will probably need some more for my kids. I have recommended friends and family who have used them as well.
Highly recommend. A special thanks to John Bowen s who I have heard speak about 10x and has personally helped me on my accounts numerous times.
If you are looking for a self-directed IRA company this is the one I would choose.
Thanks again.
The reason I am taking my valuable time to write this is mainly because of the way Equity Trust has come through for me on two critical deadlines all with the same perfection they have done on all my transactions.
The last one involved a closing where the sellers and closing attorneys set the closing date with only two business days to have my funds in their account. We usually allow 72 hours for a thorough review to make sure everything is legit and properly accounted for. However, with my last transaction I srsly felt like a hostage with a gun to my head to have the funds there by high noon! I had appealed to simply move the closing to a couple of days later so there would be plenty of time to make sure we only moved the date once. I had actually told them there was no way my funds would be there by the time given. Much to my surprise they advised they would not move the date, or even the time, until we all sat around the table to see if funds had cleared on the original closing date and time. Then, and only then, would they consider moving anything! So everyone involved (I had another buyer/investor too) had to keep their schedules open for about three days. What we suspected was the sellers were going to see if they could find other buyers in the meantime that would pay even more than the already higher than asking price, then simply cite legal allowances to call the closing off as "unfulfilled". Then they could take our earnest money, as well as even a higher sale price, to ring out the most money possible from their offering. Furthermore, I was not able to start the process until about 36 hours out. I told my liason to just to do the best they could given the circumstances.
The bottom line is that Equity Trust stepped up to the plate and wired the funds by the end of the next business day so they would be in the account by noon the following day. Kudos and hats off to my friends at Equity Trust! There may be slightly cheaper alternatives but with Equity Trust you get what you pay for, fast, reliable and accurate. Thank you Equity Trust!!!
Equity Trust can handle your self-directed IRA if you have a couple of properties because you can deal with their archaic paper form based method of moving money to manage properties. Beyond that, Equity Trust will not meet your needs. Let's start with this. Equity Trust won't allow "checkbook control." If you're not familiar with that concept, get familiar before you add too many properties to your Equity Trust account. At some point, it gets so unwieldy to manage properties through their clunky paper-based processes that you'll have to find another custodian and then you'll have to go through the costly process of transferring title to real estate and pay Equity Trust their penalty fees for leaving. Second, if you ever plan on hiring an outside management company to manage your portfolio, you'll find it is virtually impossible due, once again, to Equity Trust's 1990s style requirement to submit a paper form with for every distribution for every property. Do the math--10 properties, 10 monthly rental payments, 12 months a year = 120 pieces of paper that you get to fill out per year. Happy retirement! Oddly, Equity Trust seems to lack a basic understanding of how rental property management works. You'll end up working for them, rather than the other way around.
I have used Equity Trust for my self-directed IRA for the past 3 years. I have been very impressed with their customer service. I highly recommend them if you are looking to open a self directed IRA.
The staff respond quickly and if they do not know the answer, they will connect you with the appropriate person. Transactions are quick and seamless. Highly recommend.
Equity Trust Company has given us the opportunity to invest our IRA s in areas we are most interested. In our case, real estate. The on call advisors have been very helpful& the transactions are handled quickly and efficiently.
Great company to work with in life! Knowledgeable, honest, and friendly. As far as professionalism....unequivocally YES THEY ARE!!!. Everything was conducted in a timely manner and very professionally done. Glad I am doing business with such a GREAT company!
Outstanding and helpful management of private investments within a Roth IRA. Professionals are helpful and responsive, and take ownership of the process along a clear line of required action steps for full compliance. Online portal was upgraded during COVID, and the result was a major upgrade--very easy to use and it streamlines and clarifies the investment process very efficiently. I've done two transactions with Equity Trust. Both have been positive experiences, but I could clearly see a pattern of improvement and customer accommodation in the time that lapsed between my first transaction and my very recent second one.
I have never experienced a smoother process than with Equity Trust. Not my girst try at a self directed IRA. This company is organized, thorough and simple to deal with. Get Gold Level service and never wait on hold again.
None better out there for personal service
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