Epicenter - in spite of all illnesses and tribulations, the whole quarantine worked! Well, those who have strong immunity are Epicenter sellers and terminators! Highlanders! You will always be greeted with a smile, in spite of the mask, the eyes glow!
The assortment has remained invariably the broadest, always with some kind of discount. You can buy everything from the word - absolutely! To create comfort - only the epicenter!
Terrible! Your ill-mannered employees spoil the whole impression of the shopping center. Grannies at the box office are a nightmare! I got to the USSR for a moment. These miserable expressions on their faces, rudeness, they do not know how to talk, serve .... I have not seen this for a long time. The impression is terrible. I hope I never come back.
SERVICE LEVEL - 0 !!!
Waited for the sellers of tiles for 40 minutes. Then they came and rudely asked to wait some more, although there was no queue. The service only gets worse over the years.
Normal parking.
A good choice
Everything is as usual in the halls. There are many goods, consultants now. Run - you can find. And parking is worth a separate assessment. Not only is it filled and it is difficult to get rid of cars, and there are no passes for people at all (between cars you squeeze and run over passages), so the ventilation system is installed, which, of course, must not work on such objects. Cars are jammed, and there is no ventilation. Just a heartbreaker !!!
Nice place not everything is cheap but it is one place to find anything and everything you want from A to Z...
Employees there are nice -not always- but you will always find someone to help you.
It doesn't fall out time and time again ... Due to repairs in the apartment I have to visit here often.
Mostly everything is fine, but unfortunately some employees of the furniture department do not work, but dominate customers ...
Complete negative!
Furniture salon, a girl throws a pen ... The manager responds with great reluctance ...
In some departments, more than half an hour has to be expected ...
Commercial! Think !!!
Horror
employees are asked and rude
Especially in the laminate department
At the counter, where everyone for the floor answered: Look for yourself, these are not my problems, that the consultant is rummaging around somewhere. Look for yourself "
The bright guy did not voice his name
It feels like they don't need sales
The pain is that the cost is not cheap
Huge shop with tons of building stuff, equipment, furniture and electronics. You won't find bigger.
Small space in front of the store, there is an underground parking, but inconvenient entry - exit. The choice of goods is a bit limited compared to other chain stores. The ground floor is very shallow. Very slow service at the box office.
ATTENTION ! These are arrogant scammers! The EXPERT equipment sold in Epicenters in a year or at most two ceases to be serviced! There are NO spare parts for IT AT ALL, because it is produced only for Epicenters! You can't buy spare parts, you can just throw away the equipment !!!! The prices are very expensive compared to wholesalers of building materials! These are just arrogant scammers!
At first glance, everything is easy, you do not need to wander in rows and look for the necessary goods
The worst of the Epicenters! You can forgive the narrow passages - there is really little space. But these passages are also systematically cluttered with undecomposed goods, and even piles of garbage. But the worst thing is not that, but the fact that there is a huge lack of staff. There can be a department without any (!) Consultant !! And if there is, one of them, a maximum of two for a large department. And you will not find them / you will not wait. Well, if you know what you need and where it lies. Even better, if you can just take it off the shelf. You don't even have to dream about consultations. But if, God forbid, you need a dimensional or even detachable product ... everything! Hook and white slippers. Because there you will grow old, and you will be buried, who wasted their lives in search of consultants, all of whom are not from that department, but only send you from row to row; in quarrels with administrators who are understaffed and consultants who are from that department, but not from that number, or from that number, but are sending you again ... somewhere because they are busy ... Maybe they are really busy, but really no one can be found to replace ?? Because to ask for each position for half an hour, having wound ten circles by department ?! Seriously?!! I will not remember such mockery of the client.
There are self-service checkouts - this is a plus. Self-checkout counters don't work - it's a star. The queues were as they were. What prevents to open the second block with self-checkout counters ??? And not all goods can be pushed through the checkout. Oh, how angry when all the purchases have already been scanned and this is revealed ... the fact: the multiplicity is what is possible, but not integers (4.8m in the example). Automated automated but not automated ... Five for the idea. For implementation two))
The paving regime is not observed at all. The guards do not react, even if they point out a specific case, pretending not to notice.
Worst experience ever, waited one hour 50 minutes to get a refund of items while many people got theirs in matter of minutes who came to return items. We ordered some items paid cash and requested delivery for the day after but very next day which is one day before the delivery means items never left the store I we t to cancel some and had to wait that long. Very disappointed in the customer service and customer handling.
My comment will definitely be lost, but I want to thank this store, it helps in almost any situation ..
Really to place like to hang out over here not too far away from everything
A large hardware store in 2 floors with a large number of construction machinery, building materials, tiles, paint, furniture, lamps, garden department, a very large cookware department, stationery, children's and sports clothing, a good selection of textiles, carpets, accessories for the bathroom and roomy enough department budget technology. There is a cafe on the second floor with cheap business lunches, which is also a discount on Benefit card. Often I'm in this store. The range is constantly increasing.
I quickly found what I was looking for. Was pleasantly surprised by the prices. Despite the early hour, the sales assistant both suggested and cut pipes as I asked, although he was from the next department
I can t make a return for 15 minutes! I am waiting for an employee from that department while accepting the goods!
Is it possible to somehow optimize this process ?!
15 minutes is too much !!!
A small convenient epicenter, near the house. However, sometimes it is difficult with parking
Huge. Sea of goods. Finding the right ones in different departments and at great distances is difficult. Not everyone can do it. At least they put chairs or benches inside.
Olga Panchuk 20 box office. Please teach your employees not to push their customers if something interferes with them. Pushed and naughty at the checkout
The store is small, for large purchases it is better to go to Berkovetskaya, bribe on trifles, yes, the consultants will not find it, they will not prompt.
The store is super! Constantly the whole family is buying building materials there. Tiles for the bathroom or self-tapping screws. The service is cool, they have never been deceived with prices, there is a wide selection and much more. In general, 5 out of 5 I advise everyone.
Inconvenient parking, the assortment is half as bad as on the heroic street. The staff is not qualified and still needs to be found, a problem.
Sucks ...
Do not check the reviews on their website, the admin does not miss bad reviews. Therefore, I will leave a review here.
I ordered a Gorenje GBF-80 / UA boiler with delivery. The boiler is good, but the delivery ... also paid delivery ... without a box, without puffy packaging, in a semi-empty body, just wrapped it in a film and everything will do just fine
Underground parking on two levels. There are always places
Horrible hard NLP advertising... And staff almost always try to sell the most expensive items. Not the most value for money even if you ask them so
The usual Epicenter, "like everyone else" is neither better nor worse, and this is probably good in itself.
4 stars for the assortment in this store. At the Epicenter on Berkovetskaya it is much more extensive
Good mall with handcraft thematics. Also a lot of other staff.
Not a bad choice of everything :) minus long queues
Friendly consultants will always offer help in choosing.
The problem is with cash registers, everything drags on for a very long time. Although 4 self-service cashiers were pressed before, but sometimes I work 2 or one, because somewhere there is cash, but somewhere there is a card.
Large selection of goods.
Excellent hypermarket. The only irritation is the lack of staff in the right places, you run after them and look for them for half a day.
Excellent supermarket with household goods, repair and construction tools. You can find anything from building materials and spare parts to furniture and household appliances. The assortment is large, the price range is wide enough.
This is a major DIY place, "a construction hypermarket", as they call it. It was completely renovated and rebuilt in 2016-2017. Yet I cannot score it high due to its prices. Usually one can find goods twice cheaper on the web.
Recently, the epicenter network price at the checkout does not match the price tags, the paint will be punched for 100 UAH. more expensive, the promotional goods are not promotional. In addition, sometimes the price of consumables is surprising. Fastening for mirrors in one department 86 UAH, and in another - 8.40 :(
Good in all respects
Very helpful, helpful and helpful staff.
Very well stocked, spacious and airy store.
I recommend
The store is good and the assortment is large. As in many other stores, you cannot find consultants, this increases the crowd building in the ranks of people who cannot find out about the availability or characteristics of the product. (since this prevents the store from working more efficiently and therefore making more money, then I think that you can compensate for the losses with fines ...))). I would also like to note the consultants in the department where they sell varnishes and paints ... These guys catch buyers and offer their help. And despite the fact that I often go to the store, this always happens. You do not need to search for them for 20 minutes. If the store's management reads reviews, then I would like these guys to be set as an example to the rest. Lots of lazy consultants but I recommend this store anyway.
Nice and large hardware store where you can buy everything
Terrible delivery, after a call about the start of shipment, such as "stay home" who knows how much time has passed. In the store itself, the relationship was like in the USSR ... (laminate department)
Epicenter employees do not understand what they are selling at all. I bought a wall-mounted washbasin and by force did not come up to consult terribly. We also wanted to take a kettle, which was the last one at the stand, eh, the scratched discount did not make any. One holiness.
Crockery, pottery, cutlery, linen bed sets, toiletries, hygiene items, to cut a long story short, it's a what-not shop! Everything is available there! Never thought it would be too spacious really!
really did not like the attitude.
I bought a film today in the 61st row, my husband said on the phone how much to cut, and then at the same minute, he called and told me to take another piece. To which manager Valera responded with displeasure, "But what, it was impossible to say right away?" While I talked with my husband on the speakerphone, I allowed myself insulting remarks with a hint that we were slow-thinking.
Listen, are you out of your mind? Should I make excuses for your consultant? or stand silently endure rudeness? In addition, 5 minutes after payment, I had to look for him, because he was apparently very busy during quarantine in empty rows.
In a word, sheer pleasure from visiting.
A very huge store and a selection of everything !!! Stationery, everything for the home, appliances, clothing, for fishing, for construction and much more. There are also places for a snack.
Big list of goods
for home, garden, building
The relationship in this Epicenter is no, consultants send from one to another, or they do not exist, the choice of goods has changed, some quality manufacturers who previously had them now do not have, tool or low quality or super quality and price, middle class no, and prices vary from other Epicenters.
Thanks to everyone who works there, if in difficulty they do not refuse and help
It is very rare that there is not what you are looking for. Even if this happens, you can leave contact information and you will be informed that the product has appeared.
There are different products in terms of quality, but so far we have come across consultants who openly and honestly say that it is better to take it. (On their own experience they checked that this is so).
I like very much that there are no intrusive consultants. If you want - you look yourself, if you want - with the help of a consultant.
Another huge plus for us was the underground parking. We regret that we did not immediately use it.
There are self-service checkouts. It's super-smart when you make purchases quickly and without queues.
C minuses - only a clogged parking in front of the building.
The only phone shop on the street. Crystal 044-561-10 is not working, e-mail: offers@br.epicentrk.com is also not working. 2 days I can not remotely resolve the issue of delivery of goods that I paid for a month ago, delivery is also paid. And this is the 21st century and in a pandemic, when such issues must be addressed as remotely as possible
It's nice to deal with professionals. When the question arose to start making repairs in the completely "bare" walls of a new apartment, a bunch of "fictional" fears immediately appeared. But when I turned to the plumbing department, the consultant consulted me clearly and comprehensively, which helped dispel all fears. They also helped in the electrical department with wires, terminals, sockets, etc., plumbing with pipes, sewers, faucets, toilets, etc. Thank you very much for this approach to staff selection and individual approach to each client. Thank you)
Hude supermarket where you can bye everything exept food. There is an Italian restourant. And couple places where you can find coffee and some snecks. There are big parking. Bus stop is very close to supermarket.
The service is terrible. Discounts need to be sought out (although there should be a discount on goods that are sold without packaging + from the window). The seller in the plumbing department was rude.
Pros :
Mid-Range Prices
There is everything you need
Excellent shop!!!
Customer oriented.
Good employees work
It seemed to me, or are there not enough cash registers? _? I noticed only 15.
And so everything, as in other Epicents!))
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Cool kids on phones in the store and don't ask anything for all the time
You do not know why sellers are hiding?
really to get information on the product I need I have to look for an information center to inform that there are no workers and wait until they are found.
Everything is fine, although there are long queues in the evening and not all ticket offices are open
Hamlo workers, especially in the carpet department, at my request to show the product, the senior consultant, in a rude tone, replied that I am blind and can go and poke my finger ... I would poke him in the neck with a crowbar ..
Love this store very much. Everything is accessible and understandable)
Large hardware store and warehouse with decent assortment. A tight parking lot in front of the entrance. Pedestrian access is not very convenient.
Interior 4.5
Service 4.5
Price 4.5
The management of this store is engaged in unauthorized seizure of land.
They blocked the passage on the sidewalks with their goods. Lanes are blocked by trucks that are loaded / unloaded and thus block the passage of vehicles.
It is a pity that such situations still exist today.
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