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Questions about Ep (properties) ltd

Based on 12 reviews, listing data and website checks · updated 2 days ago

What is Ep (properties) ltd?

Ep (properties) ltd is a UK-based commercial property investment company based in Blackburn, East Lancashire, that specialises in acquiring, letting, and selling commercial property. The business focuses on value-add development schemes, asset management, and property development across industrial, retail, office, and land assets. Their portfolio spans over 10 million square feet, and they operate as one of the leading privately owned real estate investment companies in the region.

What specific services does the company offer for commercial property?

The company provides acquisitions, property sales, property lettings, property development, and property management. Their development work ranges from minor redecoration to complex redevelopment projects, and they handle leasing and lettings for various commercial spaces.

Which areas and towns does the business serve?

They operate throughout the UK but have a strong presence in East Lancashire, incorporating Blackburn, Accrington, Burnley, Darwen, Nelson, Great Harwood, and Preston. Their portfolio includes industrial mills, modern warehouse units, and serviced offices in these locations.

How many tenants does the company currently manage?

The business states that it has over 2,500 tenants under its management, with many having been with the company for many years.

What is the company's track record in terms of experience and heritage?

The company highlights a 25-year heritage and describes itself as having experienced professionals who are experts in property. They claim to be market leaders in acquisitions and complex ventures, undertaking deals that are often highly structured.

What do recent reviewers praise about the company?

Reviewers frequently praise the team for being professional, friendly, knowledgeable, and responsive. Many customers mention that the staff went above and beyond to ensure a smooth process, provided exceptional customer service, and helped them find properties that perfectly matched their requirements.

What are the main complaints or areas for improvement mentioned in reviews?

Some reviewers noted that communication could have been better, with instances where they had to follow up multiple times to get a response. While the end result was satisfactory, these customers expected a bit more responsiveness during the process.

How recent are the reviews and what is the overall rating split?

The Trustburn rating is 4.1 out of 5 from 12 reviews. The most recent reviews date back to November 2023, with the oldest review from December 2022. The rating distribution includes several 5-star reviews, multiple 4-star reviews, and a few 3-star reviews.

What is the company's approach to property management and tenant relations?

All property management is carried out by an in-house team that handles day-to-day tasks such as property viewings, tenant engagement, maintenance, rent collection, and lease renewals. They aim to address matters quickly and work directly with customers to create win-win solutions.

How does the company market its properties?

The marketing team uses a range of methods including mailshotting, social media, digital marketing, video and multi-media methodology, and listing available properties on various property portals to provide maximum exposure.

What are the contact details for the business?

The company can be reached by phone at 01254 786420 or by email at [email protected]. Their physical address is Evolution Park, The Innovation Centre, Haslingden Road, Blackburn, BB1 2FD.

What type of deals does the company typically undertake?

They undertake UK-wide deals, many of which are transacted over complex and highly structured deals. Their asset management and development team regularly identifies improvement opportunities to maximise return on investment while positively improving the business environment for tenants.

What is the company's goal when working with clients?

The goal is to deliver mutually beneficial results and pragmatic solutions to complex problems. They aim to ensure the full effectiveness of commercial real estate assets and put the customer at the centre of their approach.

What specific development work does the company perform?

Development work ranges from minor redecoration to complex redevelopment projects. They also acquire vacant or part-let assets and develop brownfield sites as part of their core business activities.

How does the company ensure customer satisfaction during the property search process?

The team is described as knowledgeable, professional, and supportive, guiding customers through the entire process of finding and purchasing a property. They aim to make the process stress-free and ensure that the final property perfectly suits the customer's requirements.

Based on reviews, listing data and the company's website. Verify anything important with the company directly.

Jennifer Chavez
Reviews 1

I recently purchased a property through Ep (properties) ltd, and I couldn't be happier with the experience. The team was professional, friendly, and extremely helpful throughout the entire process. They truly care about their clients and made sure everything was handled efficiently. I highly recommend Ep (properties) ltd for all your real estate needs.

Sian Ciabattoni
Reviews 1

I recently worked with a real estate company for my property requirements, and they provided excellent service. The team was very responsive and helped me find a property that exceeded my expectations. The entire process was well-managed, and I am extremely satisfied. I would highly recommend their services to anyone looking for reliable real estate assistance.

Marissa Newson
Reviews 1

I had an average experience working with Ep (properties) ltd. While they did help me find a property that suited my needs, I felt that the communication could have been better. There were times when I had to follow up multiple times to get a response. Nonetheless, the end result was satisfactory, but I expected a bit more from them.

Gian Pepino
Reviews 1

🏢 Ep (properties) ltd 🏢 is the best real estate company I have ever come across. Their professionalism and attention to detail are unparalleled. The entire team is dedicated to helping their customers find their dream homes. They truly care about their clients and go above and beyond to ensure complete satisfaction. I couldn't be happier with their services and highly recommend them to everyone!

Gennady Borukhovich
Reviews 1

👍 I had a fantastic experience with Ep (properties) ltd! They were incredibly helpful and supportive during my property search. The team is knowledgeable, professional, and went above and beyond to ensure a smooth transition into my new home. I would highly recommend Ep (properties) ltd to anyone looking for exceptional real estate services.

Simon Puleo
Reviews 1

Ep (properties) ltd provided excellent service from start to finish. The team was very friendly, knowledgeable, and went above and beyond to assist me. They helped me find a property that perfectly matched my requirements, and the entire process was smooth and hassle-free. I highly recommend Ep (properties) ltd to anyone in need of real estate services.

Balbina Calo
Reviews 1

As a customer of Ep (properties) ltd, I am very satisfied with their services. The staff is professional and attentive, always available to answer any questions I have. They have been helpful in finding me the perfect property and have made the entire process smooth and hassle-free. I highly recommend Ep (properties) ltd to anyone looking for a reliable and trustworthy real estate company.

Mike Sharp
Reviews 1

I recently worked with a real estate company for my property needs, and they exceeded my expectations. The staff was very professional and provided exceptional service. They helped me find a property that perfectly suited my requirements. I am extremely satisfied with their services and would highly recommend them to anyone in need of real estate assistance.

Dustin Greer
Reviews 1

I recently used a real estate company for my property needs and had a great experience. The company was very responsive and provided excellent customer service. They helped me find a property that met all my requirements and made the process stress-free. I would highly recommend them to anyone in need of real estate services.

Brian Stewart
Reviews 1

Ep (properties) ltd is absolutely amazing! 🌟 Their team is super helpful and accommodating. They guided me through the entire process of finding and purchasing my dream home. The quality of service they provide is exceptional. I am really happy with my experience and would highly recommend Ep (properties) ltd to anyone in search of their dream home.

Walter Vl
Reviews 1

Ep (properties) ltd has provided me with exceptional service. I had a wonderful experience working with their team. They were very knowledgeable, responsive, and helped me find the perfect property within my budget. The entire process was smooth and stress-free. I highly recommend Ep (properties) ltd to anyone looking for a reliable real estate company.

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About Ep (properties) ltd

Development is at the heart of our business, whether it is buying vacant or part let assets or developing brownfield sites.

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Real estate