I found the representative sent to my house to be ...
I found the representative sent to my house to be dishonest. He took some blame for the reemergence of the mold in my attic and offered a discount that brought their quote down to the same range as the other full price quotes I received from other companies. With the assistance of another remediation contractor, we discovered a blockage in the soffit that we believe was caused by the sealant applied by Envirovantage. This was vehemently denied as a possibility, but I was told it was my fault if this did happen because I had not cleaned the area before, and it was not in their scope to clean before sealing. After a couple weeks of communication with them, they offered another small discount. They also told me it was a different type of mold than before, which had never been explained to be caused by a lack of ridge venting. Overall, I found Envirovantage to be disrespectful to me and my home by not properly preparing us before coming to provide a service that was paid for, and in not offering any advice on what could be underlying issues causing reemergence.