I recently used a temperature-controlled shipping ...
I recently used a temperature-controlled shipping solution from this company for a sensitive medical shipment. The service was satisfactory, and the shipment arrived on time without any issues. However, I found the communication from the company to be lacking, as I had to follow up multiple times to get updates on the status of my shipment. Additionally, the user interface of their website could be more user-friendly, and it was a bit challenging to track the shipment in real-time. Overall, the company's shipping solution proved to be reliable, but there is room for improvement in terms of customer communication and user experience.