Contacted Alan - what Best Buy said was totally wrong..lol..but Alan diagnosed my PC issue and fixed it to perfection! Thank you so much Alan and the entire Engle Computer Service! you are awesome!
I called Engle on a laptop issue and quickly received a call back from Ryan. He was polite, knowledgeable and responsive! Thank you so much for great customer service!
I took my desktop computer to their location to have the motherboard replaced. When I got my computer back and hooked it up back at home, I noticed the power LED light did not turn on when or after I turned on the computer.
I opened up my computer to see what was wrong with it, and I discovered that Engle Computer Service made many wrong connections after installing my replacement motherboard: the second CPU fan was connected to the wrong header on the motherboard, the hard drives were connected in the wrong order, power LED and reset front panel connectors were connected in the wrong spots, and the graphics card was in the PCIe 4 slot instead of the PCIe 1 slot, which hinders performance. There may have been a couple more wrong connections, but I'm not sure as I had to redo the entire front panel connections except audio and USB ports.
They never told me that swapping a different model motherboard with the old one would be an issue; otherwise, I would have taken my computer to someone else or just did the work myself.
I will never go back to Engle Computer Service because I got super stressed out finding and fixing all of their mistakes, and I had to pay $115 for their work. It wasn't worth taking my computer back to them because I don't have a car, I gave them all the time they asked for to fix it the first time, they never told me they would come to my home to fix any problems I might have with the computer when I spoke with them multiple times, I was afraid if I called them to complain they would get very difficult with me on the phone, and who knows if they would do things right the second time. It was easier to find and fix their mistakes myself, but boy what a pain it was partly because I kept needing to open up my computer again and again every time I noticed a problem with it.
And I never said I wanted my computer back by the next day; that is a lie! I gave them ALL the time they needed to complete the job, and I SERIOUSLY doubt that they would have been very accommodating at all if I had called to complain about the problems I was having with their work after I picked up my computer from them, and it was VERY painful for me to go in and fix all of their mistakes on my own; it's ALL lies in their response to my review!
Ryan and the entire Engle Computer staff are hands down the best around. Ryan built our business website and continues to offer support and monthly hosting. Five stars aren't enough. Keep up the good work, Ryan!! Thank you for all your expertise. Jason L.
My family would recommend Engle services for all of your computer needs. Alan was prompt, professional and very thorough with telling me what he was doing while fixing my laptop. He made recommendations for better performance of my laptop, and his services were very professional. I would recommend Engle for all of your computer needs. Prices were very fair and service exceptional.
Ryan was our technician and he was fantastic. He has helped us in two separate occasions. The first was to clean up our lap top, remove viruses and old programs we no longer use, make modifications to ensure we maximize our computer and upgrade to Microsoft 10. We were very pleased with his support. Thanks to Ryan, we saved a lot of money as we were ready to buy a new computer. He is very smart, prompt, reliable and a nice guy. The second occasion was to set up our universal remote control. As expected, Ryan set it up easily and worked through a couple of glitches. He customized it so it does what we need and is easy to use. We highly recommend Engle Computer Services and they are "go to" company for support.
Absolutely the best. Solves problems the vendors don't even know they have.
When I called Mr. Engle, he helped me out with an issue I had even though he had no idea who I was. He extended his experience, knowledge, and expertise to me even though it was late on a Saturday afternoon. I will definitely use Mr. Engles services in the future.
I talked to Ryan about my computer, it was the bottom part of my laptop that had to be replaced. He took only a couple of hours to work on it and charged me reasonably. He offered to even drop my laptop off to my place, after he was done, since I live in the area but don't have a car. When I went to pick up my laptop in my roommate's car, I got stuck in the snow, his brother and he helped me out of it. He is a super nice and humble guy.
Engle Computer Service: Your One-Stop Solution for All Your Computer Needs
Are you tired of dealing with slow and malfunctioning computers? Do you need a reliable computer repair service that can fix your hardware and software issues quickly and efficiently? Look no further than Engle Computer Service, the leading computer repair service in Lake County, Illinois.
At Engle Computer Service, we understand how frustrating it can be to deal with computer problems. That's why we offer a wide range of services to help you get your computer up and running again. Whether you need virus removal, hardware repair, software fixes or web design services, our team of experts is here to help.
Our Services
Virus Removal: Viruses are one of the most common problems that people face when using their computers. They can slow down your system, steal your personal information or even cause permanent damage to your files. At Engle Computer Service, we use the latest tools and techniques to remove viruses from your system quickly and effectively.
Hardware Repair: If you're experiencing hardware issues such as a broken screen or malfunctioning keyboard, our team of experts can diagnose the problem and provide a solution that fits within your budget. We work with all types of computers including desktops, laptops and tablets.
Software Fixes: Software issues such as crashes or freezes can be frustrating to deal with. Our team has experience working with all types of software including Windows operating systems as well as popular programs like Microsoft Office Suite.
Web Design Services: In today's digital age having an online presence is essential for any business. Our web design services include creating custom websites tailored specifically for your business needs. We also offer website maintenance services so that you don't have to worry about keeping up with updates yourself.
Why Choose Us?
At Engle Computer Service we pride ourselves on providing exceptional customer service at an affordable price point. Our technicians are highly trained professionals who have years of experience working in the industry. We understand how important it is for our customers to have their computers fixed quickly so they can get back to their daily routine without interruption.
We also believe in being transparent about our pricing structure so there are no surprises when it comes time for payment. We offer competitive rates without sacrificing quality workmanship which sets us apart from other companies in the area.
Conclusion
If you're looking for a reliable computer repair service in Lake County Illinois look no further than Engle Computer Service! With years of experience under our belt coupled with exceptional customer service skills we guarantee satisfaction every time! Contact us today if you need assistance fixing any type of issue related to hardware/software/web design!
englecomputerservice.com
