The worse customer service, they dont return call. If y ou need to contact specific department they will not transfer you. You have to email and they never replly.
Also have to be careful when they charge your delivers.
They were charging me for two loads when we only recived one.
Cant wait to get out of my contract.
Empire petroleum partners LLC it s the worst company and it s the worst support they offer to their dealers the franchise is there a store I have purchased a store from them and they re only want to help when I m telling them the story doesn t want doesn t make any money they don t give a hell about the dealer store makes money or not long as they make profit that s all it matters to them I m writing this because it s the true story if you ever come cross Empire petroleum partners LLC never never ever get a store from them you will lose all your investment money you could even lose your family over at I have purchased a store from them and they re only want to help when I m telling them the story doesn t want doesn t make any money they don t give a hell about the dealer store makes money or not long as they make profits that s all it matters to them I m writing this because it s the true story if you ever come cross Empire petroleum partners LLC never never ever get a star from them you will lose all your investment money you could even lose your family over it because They don t care about anything else but long as there are profiting money I will never ever get myself into this batch again
Empire petroleum Partners LLC is the worst company to be part of I have bought a store while back is the worst company to do business with Before you get into a mess make sure you check out the reviews like I said worst company to work for on a business with the partners with I end up losing all my profits into this company the only profit there worry about their own long as the gas is making the money that s all I care stay away from Empire petroleum partners LLC once you re in you re screwed for life
Worst company ever. I wish i could give it a -10 out of 10
All the 5-star reviews on here are from Empire's own upper management. These guys are pathetic!
terrible service. unfair practices, deceptive contracts, $10k upcharges, 6 months no reply from customer service, territory manager never visits store, sold gas for them for 2 years and they didn't send a single dollar until i went back and forth with customer service. Simply put, take your business elsewhere. Single store operators are "just a small account" here.
Very bad Customer service it is rip off specially the sales rep who worked for them,
everybody over there has an attitude they never nice with you they don t want your business they don t care if you need anything.
They never visit you or ask you if the service good, if there is a minus star I ll give them that, same as Victorian owners now pre much.
Staff turnover is very high. Within one week of training, I experienced the worst treatment. The person who tried to train me had no patience. Unfriendly and strange environment. Not recommended if you are a professional.
Horrible customer service and as crooked as it gets. These guys scam small business owners. If you re in contract with them, better pay attention to their practices. Better off with SEI Fuels for sure!
Zero stars.
It is unbelievable how selfish and evil this company is in regards to fuel dealers that they sell to.
Deceptive contracts with minimum volume shortfall penalties
Very unethical how they operate
Empire Petroleum Partners, LLC is a Dallas-based company that specializes in providing marketing, branding, and inventory services to fuel store businesses. The company has been in operation for several years and has established itself as a reliable partner for dealers looking to build successful fuel store businesses.
One of the key strengths of Empire Petroleum Partners is its ability to provide customized solutions that meet the unique needs of each dealer. The company understands that every business is different and requires a tailored approach to achieve success. As such, it works closely with dealers to develop marketing strategies that are specifically designed to help them reach their target audience.
In addition to marketing services, Empire Petroleum Partners also provides branding support. This includes everything from logo design and website development to social media management and advertising campaigns. By working with Empire Petroleum Partners, dealers can ensure that their brand is consistent across all channels and resonates with their target audience.
Another area where Empire Petroleum Partners excels is inventory management. The company has developed sophisticated systems for tracking fuel levels and ensuring timely deliveries so that dealers never run out of stock. This not only helps businesses avoid costly downtime but also ensures that customers always have access to the products they need.
Empire Petroleum Partners takes pride in its commitment to customer service excellence. Its team of experienced professionals works tirelessly behind the scenes to ensure that every aspect of a dealer's business runs smoothly. From managing inventory levels and coordinating deliveries to developing marketing campaigns and providing ongoing support, Empire Petroleum Partners is dedicated to helping its clients succeed.
Overall, if you're looking for a partner who can help you build a successful fuel store business from scratch or take your existing business to new heights, look no further than Empire Petroleum Partners LLC! With its comprehensive range of services tailored specifically for fuel store businesses combined with exceptional customer service standards - this company will be sure not only meet but exceed your expectations!
empirepetroleum.com
