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A
3 years ago

Emerald Plumbing came out within 2 hours to help c...

Emerald Plumbing came out within 2 hours to help clear the main sewage line out to the city line. Service was quick, easy, and painless. Would recommend for this type of service. Frank was the employee that came out to the house and he explained his assumptions and what the work entailed. Sure enough he was correct and everything went smoothly.

L
3 years ago

Armando and Frank came to my house today after wak...

Armando and Frank came to my house today after waking up to a overflowing toilet. They came and diagnosed the problem immediately and I am very happy to report that all is well. I used Emerald for my re-pipe some years ago and have had very few problems ever since. They are all good guys and are a pleasure to do business with.

C
3 years ago

We had a complicated plumbing issue due to our old...

We had a complicated plumbing issue due to our old home that was renovated. We worked with several of the plumbers from Emerald (Joel, Ian, Frank) and received such amazing service from all of them. They offered so much excellent advice and helped us come to the best decision for us and our home.

I will definitely be using them for all our plumbing needs in the future and referring them to anyone I know!

J
3 years ago

We sent them to our rental house in Orlando. (we l...

We sent them to our rental house in Orlando. (we live in Wisconsin). They fixed a leak but did not finish the job, so there is still a leak in the house. They will not go back to the house without charging another service fee even though it was their fault the job was not completed. I DO NOT RECOMMEND THIS COMPANY!!!

l
3 years ago

Not only did I want to leave a good review for the...

Not only did I want to leave a good review for the emerald team but I wanted to Thank them as well. They did an outstanding job on my repipe! Everyone was so courteous of not only my home but my dogs which meant a lot to me. They left my house clean with only reminiscent of a little drywall dust. I dealt directly with Mirna, Alex, Hugh and Chad. All great.

P
3 years ago

I was so pleased with the plumber, Marc, today. He...

I was so pleased with the plumber, Marc, today. He worked tirelessly all day to fix my sink problem. I would absolutely call Emerald Plumbing again for future services and will recommend them to others!

C
3 years ago

The entire crew at emerald has been super professi...

The entire crew at emerald has been super professional from beginning to end of our repiping job. Great Service, Great Price and Great Customer Service! A Big thank you to Mikey who called back after the work to ensure everything was ok. Also Kenny's Drywall guys..super efficient and fast. Definitely recommend them to anyone needing this type job done. Hats off to the team!!

J
3 years ago

Emerald Plumbing helped us with our extensive gues...

Emerald Plumbing helped us with our extensive guesthouse renovation. We have been using them for 17 years! Richie Springer ( such a hard worker) and Alex McGilloway (Office) were wonderful to work with-great communication, always on time, and showed care in their attention to detail. I will continue to be loyal to this well-run company!

C
3 years ago

Frank

Frank
Replaced guts of toilet. Polite, on time, efficient. Will call again.

M
3 years ago

Hugo and the team were fantastic! Wonderful custom...

Hugo and the team were fantastic! Wonderful customer service. Arrived on time. Job completed as promised. Alex kept me in the loop for scheduling, permitting, drywall etc. If I could give the entire experience for my repipe 6 out of 5 stars, I would! Thank you!
Marlene Gasner

k
3 years ago

We have had pipes leak causing minor flooding twic...

We have had pipes leak causing minor flooding twice in one year. I called two other companies who both came out and suggested a repipe of the whole house was needed. When I was ready to schedule the repipe, both companies never got back to me. I found Emerald plumbing online and the owner Liam came out and did the inspection. We were so pleased because not only was the quote significantly lower than the other two estimates, but he was very knowledgeable and made us feel at ease with the whole process unlike the other two companies who made the job seem like it was very difficult. Had my repipe done today with a new water main and I am very pleased. There was minimal damage to my walls (which will be repaired and covered by them), and the pipe job was neat and clean. So thankful for Liam and Emerald plumbing and will be using them in the future!

F
3 years ago

Emerald plumbing is great. I have used them multi...

Emerald plumbing is great. I have used them multiple times over the years and always had a good experience. This last time was great. Frank came out to my house and walked me through the issue. He showed me how the issue was caused and gave me a few tips on keeping things running smooth. It's nice to be able to trust a plumbing company as I have had problems with others in the past.

L
3 years ago

Called early this morning for a leaking water heat...

Called early this morning for a leaking water heater. The office called promptly and got us on the schedule for 1-5. The technician came at 1 and was courteous and professional. Would definitely use them again.

B
3 years ago

Awesome work. 30 hours from the moment water was c...

Awesome work. 30 hours from the moment water was cut to when texture was applied to the wall repairs. My house is an old downtown Orlando home, slab on grade, no attic. Very impressed with both the re-route plan, and implementation. As a professional engineer overseeing Contractors for many years, I wish these guys were on all my jobs where their skills are applicable. Treated my 61-year-old investment home like it was their own.

T
3 years ago

Dear Liam, My wife and I are very pleased with th...

Dear Liam, My wife and I are very pleased with the re-pipe of our home. The re-pipe team consisted of Darren, Bryan and Randy. They completed the job in 1 day compared to other companies who requested 2 days due to the complexity and limited access. The team was professional, courteous, performed quality work, worked well together and answered all of my questions. The wall cuts were limited and they cleaned up very well. Your office staff (Myrna and Christa) also did an excellent job communicating with me and coordinating everything. Fields Maintenance (Hameal and Chris) followed up the next day to do the drywall repair and a few hours later the Orange County Inspector stopped by and approved the work. Please pass along our thanks to your extraordinary staff. I will recommend Emerald Plumbing without hesitation.
Sincerely,
Terry and Eileen Lynch
South Orlando

B
3 years ago

Great experience...Frank was my service man...he c...

Great experience...Frank was my service man...he came in and fixed my problems in record time... he was very knowledgeable as well as very nice...I could not have asked for a better experience..

A
3 years ago

They did an excellent job on installing two new to...

They did an excellent job on installing two new toilets. Frank was kind, courteous, and clean. One small thing to note (reason for not giving 5 stars), there was a trip charge of $30 added to my bill that wasn't mentioned to me when I was initially scheduling. I would still use again and recommend to others, but just something to consider.

*Edit* After the comment below from Emerald I now realize this was told to me & it was just reflected differently on the receipt. I appreciate them clearing this up. I changed my review from 4 to 5 stars :-)

M
3 years ago

Spent thousands on service over multiple propertie...

Spent thousands on service over multiple properties and now time to move on. New Garbage disposal was defective that they installed & wanted to charge me $120 and hour to fix the items they failed to give me. Beware the front desk lady topped it for me with what I felt was a bunch of attitude. Don't need to spend anymore money here. Beware if something goes wrong

B
3 years ago

This is the second time I've had to call Emerald w...

This is the second time I've had to call Emerald with a plumbing emergency and both times, they were quick, professional, and reasonably priced. CJ came out today and did a great job. I highly recommend them.

A
3 years ago

I just bought my first house and it's a mess. I s...

I just bought my first house and it's a mess. I sent out a Help for Repiping on NextDoor and within 1/2 hour had 15 responses naming Emerald. Didn't even call anyone else. I was told by my realtor that it would probably cost $$$ for this, I teared up when I was quoted $2000 less than expected. When Ryan, Adam and Chris showed up to do the work with SMILES, I knew I was in good hands. The work was done in less than 8 hours. Every freaking thing connected to a pipe is brand new! Under the sinks, to the toilet, water heater, just everything. The outside faucets now have a lever instead of a round thing to turn, making it so easy to turn off and on. The main for the house? A lever. Easy peasy. I also had them do the copper pipe from the house to the road, why not? The piping came under what I expected and now EVERYTHING is brand new with a long warranty. I have the drywall man coming today to patch the (neat) holes made. I'm getting toilets delivered and will call to have them installed. I can't say enough about how happy I am with Emerald and highly, highly recommend them for everything water related!

J
3 years ago

This is the best experience I've ever had with a p...

This is the best experience I've ever had with a plumbing company. They squeezed me in on a busy Friday to come fix a significant leak. The technician was knowledgeable, friendly, and went above and beyond. They fixed it quickly and the cost was less than I thought. They didn't try to get me to file an insurance claim or call a mold remediation company for something I knew I could dry myself after the root cause was addressed. Perfect...

A
3 years ago

Great experience. They were out the very next mor...

Great experience. They were out the very next morning after my request for an appointment. Ed, the technician, was fast and courteous and we're are finally done with our annoying leak! This company was recommended to me by two friends, I will use them again and also recommend them when asked.

a
3 years ago

Yes yes yes! I had my house completely replumbed t...

Yes yes yes! I had my house completely replumbed this past week. I previously had polybutylene which is trash. Emerald gave Excellent price, they did the work in 1 day(I have 2 and a half baths) and the company they use for drywall repair also did a very good job! I was so nervous about how my house would look after and honestly it looks better than before! They gave all new water shut off valves for everything so no more rusty handles under the toilets or sinks! I repainted with touch up paint and you can't even tell that there had previously been a hole. I'm so super anal and they went above and beyond expectation. The owner is super nice and the entire process was super smooth! Thank you! Thank you! Thank you!!!!

D
3 years ago

We just had a repipe done to our whole house from ...

We just had a repipe done to our whole house from the phone people that we spoke to to the information emailed to us to the follow-up phone calls to the gentleman that were at our home all was 100% professional, punctual
And of the best caliber you could ask or expect. I could not speak more highly of how delightfully surprised and pleased I was and am. I had to follow up questions and the gentleman came back immediately and addressed both issues perfectly and professionally. I recommend this company with my whole heart Five Star Plus

M
3 years ago

These folks are great. They did an masterful job o...

These folks are great. They did an masterful job on repiping an investment home. Their dry wall folks patched up the holes perfectly. Their price was unbeatable, too. They are very quick to respond to service calls and their workers are wonderful. Highly recommend them. I won't use anyone else.

D
3 years ago

When we had kitchen sink emergency on a late Frida...

When we had kitchen sink emergency on a late Friday night, we were NOT expecting to find a reputable company open at this hour. Thankfully, we stumbled across Emerald Plumbing and their awesome reviews. We called immediately and got in touch with Erick. Erick was extremely friendly, helpful and professional. He showed up barely 30 minutes later (as quoted) and fixed our sink. Would recommend them to anyone.

P
3 years ago

I had Emerald plumbing (Ryan and Chris) repipe my ...

I had Emerald plumbing (Ryan and Chris) repipe my house ... professional and clean - answered all my questions - showed up on time and had the job done in less than 6 hours - I couldn t be more satisfied with the cleanliness and quality work these guys performed. Thank you Emerald Plumbing !!! Will recommend to all
In need!!!!

S
3 years ago

I've always had great help from Emerald. I discove...

I've always had great help from Emerald. I discovered them when I was new to Orlando via their sticker on the garbage disposal under my sink. After the first call was a positive experience, I've used them every time I've needed a plumber. They get someone out as quickly as possible, are accurate in the arrival time estimates and they tackle the job and get it done. They really seem to have the staff and equipment to fix what needs fixing. Most recently I had Frank at my house, and he pinpointed the problem and rolled up his sleeves to provide the solution and not just a quick patch.

D
3 years ago

We called Emerald on Saturday January 4th for a le...

We called Emerald on Saturday January 4th for a leaking toilet and Jeff was knocking on our door at 9:00 am Monday the 7th
He is a consummate professional who handles your needs like they are his own
He always has a smile on his face, has confidence, is polite and will happily explain the work he is doing
Call Emerald for reliability and professional services and ethics
The office staff is great
David

R
3 years ago

We had our home re-piped on November 27, 2018 and ...

We had our home re-piped on November 27, 2018 and we are very pleased. I was even more expressed yesterday, 1/02/2019, when I called regarding a banging noise when a toilet shut off. Chad and his team came over and rapidly repaired that problem.

It took one day to re-pipe our home. The next day the drywall team came in to fix the openings. All we had to do is paint those repairs and we were prepared to do so with the matching paint.

I can not praise Emerald Plumbing enough for their professionalism and great work. It is comforting to know that their follow up service is so prompt. My wife and I highly recommend this fantastic company for their plumbing services. We are confident that you will be as pleased as we are.

T
3 years ago

so happy with emerald plumbing. Had a leak under m...

so happy with emerald plumbing. Had a leak under my kitchen sink and called them due to a neighbors suggestion. erick came over at 9 a.m. and quickly diagnosed the problem. Showed me my garbage disposal was the culprit and it needed to be replaced. He then installed a new one and explained to me exactly what you can and cannot put in it to prolong the life. He was very informative and polite. i will only use emerald for now on

D
3 years ago

Quick response and thorough plumbing, Armando walk...

Quick response and thorough plumbing, Armando walked me around the whole house explaining what the issues were. He even drew a diagram. Definitely glad to find a decent plumbing service in Orlando.

C
3 years ago

Two of the BEST EMPLOYEES employed at this company...

Two of the BEST EMPLOYEES employed at this company, Rich and Randy...
I had the company come in and re pipe my entire home. They did a great job and had fantastic customer service.
I had a water hose issue with a newly placement of an out side bib.
I called and both Rich and Randy showed up within a few days and understood my concern and corrected the issue.
This company is who I plan to suggest to my friends and family when they need a plumber because of their commitment to their customers and the services they provide.

N
3 years ago

Thank you so Much Emerald Plumbing for Sending Joe...

Thank you so Much Emerald Plumbing for Sending Joel, He fixed our Kitchen leak in record breaking time and did a great clean up job afterwards.. Thank you Joel! The customer service was excellent. Thank you Myrna for being on the ball and scheduling our appointment quickly!!Thank you Kiera for answering all my questions and your great customer service skills!!! You guys rock! Blessings,Nancy

A
3 years ago

Always have a great experience with Emerald. Ever...

Always have a great experience with Emerald. Everyone that has been to our house has been very professional and efficient. I would highly recommend them for all your plumbing concerns to family and friends. Thanks again.

c
3 years ago

My moms house needed the dreaded replumb that most...

My moms house needed the dreaded replumb that most Florida homes on a slab will need around the age of 50. They arrived around 9am completed the job around 430p. During the entire project they checked in with me and explained every step of the project. Minimal cuts into walls was performed. Clean up was great with little remnants of their presence. To watch how they worked as a team. Go team Dean!!!!! Phil D

S
3 years ago

Great service. Came very quickly, as my water was...

Great service. Came very quickly, as my water was leaking and it was an emergency. Frank was able to repair the toilet quickly. He was very friendly and provided great customer service. I would definitely recommend him and call Emerald Plumbing again for any issues in the future.

J
3 years ago

I live alone and my house began to back up so I im...

I live alone and my house began to back up so I immediately panicked. Called a few companies and Myrna at Emerald Plumbing was the only person I spoke with that actually took a minute to calm me down and assure me that they could help. The other companies just didn't seem to care. It just made me feel about using them. Myrna sent Ed out who was amazing. He had my house back to flowing normal and explained some things I shouldn't be doing to help prevent another back up. I will be recommending this company and if I am ever in need to help again will be calling them first!

P
3 years ago

Emerald was very thorough from our first meeting. ...

Emerald was very thorough from our first meeting. They tackled a very difficult remodel and did an excellent job. Of note, Richie and Randy, our lead techs, were sensational. In addition to their work, they were courteous to my family, cleaned up at the end of every day, and were very nice to be around. I can't recommend this company and crew enough.

L
3 years ago

Love these guys! Myrna and Alex in the office rock...

Love these guys! Myrna and Alex in the office rock!! and the repipers do also! Darren and his guys kick butt! I have 4 bath home and they started at 9 and were gone by 5:30! Inspected by the city and the Kenny was out for the drywall! Fast! Fast! Fast! I'm blown away by their professionalism and how hard everyone in this company seems to work! Keep it up!

A
3 years ago

I was referred to Emerald by a neighbor here in Dr...

I was referred to Emerald by a neighbor here in Dr. Phillips. The people who run and work for this company far surpassed my expectations. I am so very pleased with the outcome, even though the diagnosis was a repipe! From scheduling to the completed work- all was done with assurance and competence. The Repipe team that took care of my home: Dean, Danny, Pat and Michael were fabulous! Thank you so much Emerald Plumbing!

T
3 years ago

I called to request an appointment when my former ...

I called to request an appointment when my former plumber quoted an outrageous amount to resolve my issue. Emerald was able to schedule an appointment the next day. The issue was resolved in less than an hour. I will only contact Emerald for all my future plumbing needs.

E
3 years ago

Their technician Armando came out to our house and...

Their technician Armando came out to our house and we were seriously impressed. He was on top of everything. He figured out pretty quickly what the problem was (an extreme backup between the kitchen and bathroom, which he said happens ever so often from years of buildup in older houses) and had it taken care of in just over an hour. He was extremely professional. The best part about it was his work ethic, getting right to the point and getting it done. We've had other technicians from other companies and even other occupations besides plumbing take their sweet time to make the most off of my grandmother possible, thinking that they could just take advantage of a nice old widow (the worst one was the air conditioning guy we had out; almost half a year and tearing up about a quarter of the house just to tell us we had a problem with black mold and that we needed to replace the filter!), but not Emerald Plumbing. We will definitely be using this company again for any plumbing issues.

A
3 years ago

I recently called Emerald Plumbing due to a major ...

I recently called Emerald Plumbing due to a major blockage in my home. Ian Brown and Joel were sent to my home to fix the problem. They were an absolute pleasure to deal with. They arrived on time and were very courteous and knowledgeable. Ian took the time to thoroughly explain the problem to me and exactly how to fix it. They worked very diligently until the job was complete. Upon leaving, Ian offered me his cell phone number to call if I had any additional questions about the job that they did. I will certainly be calling Emerald the next time that I have a plumbing issue and requesting Ian and Joel. I recommend that any home or business owner call Emerald Plumbing and ask for Ian and Joel if they have any plumbing problems.

R
3 years ago

I had Emerald Plumbing re-pipe my entire house las...

I had Emerald Plumbing re-pipe my entire house last week. Guys were on time and completed the job in one day. Roger and James answered all my questions and did a GREAT job! I highly recommend Emerald Plumbing for any plumbing work. Thanks Roger and James.

J
3 years ago

I have a rental property in Orlando. Armando came ...

I have a rental property in Orlando. Armando came out to the property to replace a shower valve. He explained everything in great detail and was very helpful to resolve the issue, especially being that I'm across the country. Two thumbs up to Emerald plumbing and their fantastic team.

A
3 years ago

Late Saturday night, we got a clog in our sewer li...

Late Saturday night, we got a clog in our sewer line and water was backing up into the tubs. Emerald Plumbing's after-hours service quickly connected us to David who was at our door within 30 minutes. He assessed the situation and found and cleared the clog in almost no time at all. He also replaced some toilet flappers and pieces that weren't working since he still had time left in the hour we were paying for. The price was reasonable for emergency weekend service, and David was awesome, both knowledgeable and fast and neat. We will absolutely contact Emerald Plumbing the next time we need a plumber (which hopefully will be a while).

P
3 years ago

Frank came out from Emerald plumbing to help repla...

Frank came out from Emerald plumbing to help replace the wax ring. He was friendly and fast. He gave advice on some improvements we should make in the future without being an aggressive salesman. I believe the suggestions were genuine and we're in no way an upsale, and I am really sensitive to aggressive sales tactics. The price was great. I will definetely use them again and reccomend Emerald to others. Thanks Frank!

A
3 years ago

I saw the great online reviews and chose to call t...

I saw the great online reviews and chose to call them to address an issue at a rental property. SInce I would not be present, I asked that they call me with their findings so that we could make a decision on the course of action. They never called and proceeded to take unilateral action and bill my card. 35 days later the tenant reports the same problem. It appears the plumber performed a short term fix which I would not have authorized had they called. When I informed them that the same problem had recurred, I was told that their labor warranty covered 30 days (not 35!). It was a waste of time and money for me. The owner claims in the response to have tried several times to call. I do not have a single call from Emerald Plumbing in my history. If you are legitimate in your desire to correct this, text me at the number you have or email me at the address to which you sent the Invoice. Otherwise, this is simply an unverifiable claim designed to deflect taking responsibility.

C
3 years ago

We had a complicated plumbing issue due to our old...

We had a complicated plumbing issue due to our old home that was renovated. We worked with several of the plumbers from Emerald (Joel, Ian, Frank) and received such amazing service from all of them. They offered so much excellent advice and helped us come to the best decision for us and our home.

I will definitely be using them for all our plumbing needs in the future and referring them to anyone I know!

j
3 years ago

Frank arrived on time with a smile on his face. I ...

Frank arrived on time with a smile on his face. I needed to have some outside plumbing attended too as well as my garbage disposal. Frank addressed both areas of concern rapidly (as it is pay by the hour) and even threw in a few jokes! I would highly recommend this company. From making an appointment to day of service, Emerald Plumbing was a pleasure to work with.

S
3 years ago

Got an appointment very quickly and was very pleas...

Got an appointment very quickly and was very pleased with their quick, efficient work! Stopped a sink leak and gave me a lot of cost effective options for repairing or replacing my very old shower fixtures. Ian Brown is a real charmer, I will not hesitate to call him for plumbing service again.

L
3 years ago

When we refinanced our home several years ago, the...

When we refinanced our home several years ago, they said that we needed to re-pipe the house. We brought in Liam from Emerald Plumbing and his crew. They did a fantastic job. It was fast and clean. The inspector passed the job with flying colors. Shortly thereafter, we had Emerald Plumbing install a new solar water heater. When the panel malfunctioned during a hard freeze that winter, Emerald Plumbing was there that day and replaced the unit at no cost. The next year the same thing happened. This time Liam had the unit replaced the next day with a heavier duty panel. Again, at no cost. It's been working great for the past three years and the hot water doesn't run out as it occasionally did in the past. Reduced the electric bill as well.
Liam stands by his word and his work. They are fair priced, honest and totally professional. I highly recommend them. -- Lou Magill

C
3 years ago

Emerald Plumbing is proof that good people still e...

Emerald Plumbing is proof that good people still exist in this world we live in today. I can not praise their staff enough. Not only have they worked in my personal home but also my mothers. Liam has made sure his office staff is up to date on plumbing knowledge which is a relief when you are trying to explain issues you are having. They are always helpful and kind. The plumbing crews are top notch and I have never once had any type of negative interaction with them. I have read other reviews below and would bet money that they are false. 5 stars is not enough for this company.

S
3 years ago

Had my home repiped and they did an outstanding jo...

Had my home repiped and they did an outstanding job. The team (Roger, Dan, James, Ronyon) showed up on time and worked efficiently. Before the process they walked me through the steps and explained the process for the day. Upon completion they took the time to show me all the shut off valves and explained all the safety release valves. Overall a great experience.

b
3 years ago

I have been using Emerald Plumbing for many years....

I have been using Emerald Plumbing for many years. They have always been reliable and quick to respond. I just got my house re-piped and the entire crew was amazing. I want to thank Eoghan, Roger, Sean and Ronyan for such excellent work in my home. They went above and beyond with changing parts that were just old and ugly, and now they shine pretty in my bathroom. My tiny attic was difficult to maneuver but they were able to figure it out. I would HIGHLY recommend Emerald for any job. They are honest, trustworthy and do Great work. Thank you again.

k
3 years ago

Had a leaking pipe under my kitchen sink. Of cours...

Had a leaking pipe under my kitchen sink. Of course it was the weekend but called Emerald and they were here quickly. Armondo quickly diagnosed the problem and even walked us through exactly what part we needed to order since we did not know that the sink that was installed was under warranty. As soon as the part came in and I called back, Armondo was back to help and got everything taken care of extremely quickly!! Thanks for the great service.

R
3 years ago

Have called Emerald Plumbing on several occasions....

Have called Emerald Plumbing on several occasions. The staff have been great, informative and professional. I have an issue with our plumbing and will eventually need a re pipe. I will not hesitate to ask for Emerald. Ian, Marc and Frank have all been out to our home and they are recommended without reservation.

J
3 years ago

Whether you have a large or small plumbing issue, ...

Whether you have a large or small plumbing issue, Emerald is a company that can be trusted to fix it right at an affordable price! I am a property maintenance manager, and I use Emerald for all our plumbing needs.

C
3 years ago

Needed a new hot water heater, called several plac...

Needed a new hot water heater, called several places with significantly varying prices. I chose Emerald as they had the best pricing. The installation went smoothly, the installer was courteous, knowledgeable and efficient. He has been working for the company for more than 10 years and expressed how much he liked this company. Happy employees tells me a lot about a company. I will use them for all of my further plumbing needs.

C
3 years ago

Emerald Plumbing should be the only plumbing compa...

Emerald Plumbing should be the only plumbing company you consider. I just had my new home re-piped and these guys were professional from the second the stepped in my door. All the work that was to be done was explained to me in detail. All my questions were answered prior to the work being done and the work that was done was professional and of the highest quality. I don t believe the quality of work done by Emerald can be matched by any other company. Thank you Emerlad!

C
3 years ago

Frank came out today to put in a new kitchen fauce...

Frank came out today to put in a new kitchen faucet. He was extremely fast and very professional. Could not have asked for more. We also used Emerald to re-plumb our entire house, they were also extremely fast and got the job done the first time.

C
3 years ago

We never needed a plumber until today and we found...

We never needed a plumber until today and we found a gem with Emerald plumbing. These people were courteous and caring on the phone and provided knowledge as I asked questions. They told me that someone would be here between 1-5 and would call 30 minutes prior to arrival. At 12:45 I got a call, by 1:15 the specialist was here and by 1:30 he had diagnosed the secondary problem and was replacing the hot water heater. We could not be happier with the service and Emerald is very price competitive. VERY HAPPY!

J
3 years ago

Frank came over and was great! He explained all o...

Frank came over and was great! He explained all of our options in fixing the toilet, was fast, efficient, polite. Emerald plumbing also fixed our sink and hooked up our garbage disposal. I would highly recommend him or the company for any of your plumbing needs.

J
3 years ago

I had Emerald Plumbing re-pipe entire house with P...

I had Emerald Plumbing re-pipe entire house with PEX, they were amazing. In and Out in a couple of hours including a 50 Gal. water heater. The next day their patch/repair group come in and you could not tell that any work was done to walls and ceilings.

T
3 years ago

Brian @ Emerald installed a new hot water tank and...

Brian @ Emerald installed a new hot water tank and a water filter in my condo (high rise) . He did a great job .. polite,friendly, efficient and clean. The cost was very competitive, absolutely no price gouging. No hesitation recommending this company.

F
3 years ago

Emerald Plumbing completed a complete Re-pipe of o...

Emerald Plumbing completed a complete Re-pipe of our condo in Longwood, FL. Roger, Don and Sean did very good work even though they were a team member short for the size of the job. They were on time, professional, and patiently explained what they were doing answering all of our questions. We are satisfied with the work they did and would recommend Emerald Plumbing based on our experience. Thank you for a job well done.

R
3 years ago

I received an estimate from Hugo for a re-pipe on ...

I received an estimate from Hugo for a re-pipe on my home. He was very professional, courteous and took the time to answer any questions I had. The crew did a wonderful job and there was minimal drywall repair needed. I would suggest using this company for all your plumbing needs!

w
3 years ago

Frank did a great job during the service call. Dur...

Frank did a great job during the service call. During the call I had two clogged toilets and as soon as he arrived he was able to identify the issue. He went on the roof and completed a roof snake cleaning and within seconds I was back in business. Thank you Emerald plumbing! Same day great affordable service!

S
3 years ago

We've worked with Emerald Plumbing on a few occasi...

We've worked with Emerald Plumbing on a few occasions. From the first call out for a toilet to a bigger job running water to a new build, they've been professional, timely and helpful. In the most recent call out- Frank was very professional and helpful. He not only helped me fix my kitchen sink but equipped me with the tools and knowledge to do it myself in the future. I appreciate this company a lot for making something that could be stressful a lot easier.

B
3 years ago

Insurance company decided to no longer cover my ho...

Insurance company decided to no longer cover my house because my home had poly piping. Did the norm of getting a few estimates and picked Hugo with Emerald Plumbing. He was very knowledgeable and made my disc the easy. He was confident but not arrogant and that can say a lot in my book. Now the price wasn t on the lower side but I am a firm believer of you get what you pay for. Hugo was not on site the day of our repipe but the crew leader Aj was great along with this other team members. They cleaned up after themselves as well as Kenny s crew to repair our drywall. They truly do specialize in Repipes!

J
3 years ago

OUTSTANDING WORK & SERVICE! We had them install ne...

OUTSTANDING WORK & SERVICE! We had them install new air pipe through out our business and Ritchie & Hugo could not have worked harder. Very proffesional and all around great work! I highly recommend them for your business as well as your home for all your plumbing & piping needs!