As a customer, I recently had an average experienc...
As a customer, I recently had an average experience with the company. Their website, etconnect.biz, was easy to navigate and find the products I was looking for. However, I was disappointed with the limited range of electronics and telematics options available. The customer service was average as well; while the representatives were polite, their response time was slow and I had to follow up multiple times to get the information I needed. The pricing of the products was reasonable, but I found better deals and more variety from other competitors. Overall, my experience with the company was average. I would recommend exploring other options before making a purchase from them.