ElbertonNET Reviews

The promoted offer download speeds are not what Elberton Net says they will be. They told us that its our equipment. I called multiple times to get the issue resolved, but they keep doing troubleshooting that takes this issue no where. Their response says that it may be your router, but I have troubleshooted the router and taken it to Apple for "repair". I say "repair" because my airport extreme router is in good conditions. Additionally, I am experienced in fixing network issues and know my way around troubleshooting and diagnosing tech hardware issues.

Elberton Net please provided better solutions than just doing the normal troubleshooting.

Gotta be the highest utility company in the Georgia

Customer service is horrible. Services are not any better. Had highest package for both internet and television. Internet cuts out or is not existent even through ethernet. Television stations dont play correct channels, pauses or skips constantly. Recordings dont record correct shows and or have skips and pauses in them as well. DO NOT RECOMMEND.

Slowest internet that I've ever experienced in my life.

How do you provide terrible service at a premium price AND put a cap on data usage?

Service is very spotty all of the time. Out of a 30 day month, I can guarantee you at least 2 weeks worth of problems. They sabotage your WiFi. Sounds like a conspiracy theory at first but the WiFi seems to give you problems around the same time every month. You ll see if you re unfortunate enough to have to get them as your internet provider. Overcharging and underperforming. Would give em 0 stars if possible lol

So far so good . We didn t get the fastest they offer but we didn t get the slowest either . We have 4 smart TVs in our house that are on all thru out the night for the kids , including our smart phones . We have the internet 50 package . No complaints here . Enjoy having it .

Reliable source of wifi power gas get it all in one place

I decided to use ElbertonNet for just internet service. 50mbps and the customer service has been great for the past year. They troubleshoot my router and come out for service on short notice. I think it s great compared to the big guys. Also, there are no contracts so you can cancel anytime.

I can honestly say that we've had zero issues with this company and I consistently get the speeds I'm paying for, depending on the device I'm using. I currently have the internet 100 package. My outmoded laptop (I *just* tested) is getting 46.82 download and 9.66 upload. My cell phone is getting 93.86 download and is not giving me an upload speed. Both used the ookla speedtest at the same time connected via wifi. I currently have 4 devices connected to wifi and one wired. Never experienced any outages yet, and I experience standard slowdowns during peak hours. But I'm happy with what I'm getting and the price is absolutely fair -- I was paying MORE for windstream and only getting 20 mbps download and less than 3 upload. Satellite will cut out depending on weather or interference and cost and arm and a leg plus cap your data, which isn't practical when you have to be connected as much as we are. Mobile hotspots are also limited by data caps unless you want to pay out the nose. We honestly could not be happier with our service.