Facility is very nice with large workout room with a great amount of workout equipment available. Lots of classes offered at different times during the day and evening. Staff are friendly and helpful.
Their kids club is parents life safer which provides a fun and safe environment to my kid while I am exercising and simple taking a shower. Their staff is professional and helpful.
This is not a good place for people with developmental disabilities. My work used to bring our clients here all the time but we started receiving complaints from the staff and the ymca gym-goers. One of the complaints was that our clients were walking around the gym too much. When someone has a developmental disability, they need to move and take mental breaks by walking or making noises. This should not result in a complaint. My clients are fearful of one of the ymca staff, Margo, because she would always sternly talk to them and report complaints from the gym-goers.The regular gym-goers are very judgemental and come across as snobby when seeing my clients. We have started going to different ymca's where they are more warming to my clients.
The facility is clean and maintained properly. Body pump class was awesome.
Good instructors, wide variety of classes, good and plentiful equipment, good pool, friendly staff, complimentary coffee, great hours.
The diversity and availability of equipment and programs is great.
Staff are friendly, helpful, available (easy to find) and knowledgeable.
If the following were better addressed, I d probably give a 5-star rating.
Reception area and membership staff need some way to help walk-ins who are lost, want to know how long it takes to meet with a rep to learn about membership, etc. Usually everyone is busy and not readily available to help those who wander in or members who have questions that are not answered by online FAQs.
The wall of printed info sheets is useful for those who just need basic info, but humans are best at handling specific question.
I love the YMCA! My daughter loves Kids Club, and I love doing aqua aerobics in the sunshine all year long while she is happy and taken care of :)
Kim s boot camp is amazing and is the best workout ever, Allison s HIGH fitness is the bomb, the eGym is the best, plus, Daniel and Bruce are so welcoming. The help desk near the eGym has the most upbeat and wonderful people working at the YMCA. I love my YMCA!
They close the cardio area for repair and although they got multiple other areas free and unused that people can use, they don't allow people to use them (claiming it's a liability because they don't have anyone on duty). At very minimum, they can assign the same who used to watch the cardio to watch the new place!
If you want a family-friendly facility and have no serious fitness goals, this place is great. The younger staff members are accommodating and passionate. The older staff members in the wellness center are crotchety and believe the weight room should be treated like a library.
I had angiography at El Camino Hospital in early August of 2018. Subsequently I completed Cardio pulmonary rehabilitation in January 2019 and staff transferred me to YMCA El Camino. I have been coming to this location since January 2019. This location has cardio pulmonary equipment which I use mostly. No other gym has this equipment. Staff is great, this location is very clean.
Thanks you very much
Good facility, very clean and nice but customer experience should be better. I had a problem with one of the receptionist and after talking to her manager about her bad attitude and other issues with her employee the manager told me it was only my "perspective"!
This YMCA is overflowing with amazing community opportunities: strength & recovery programs for cancer survivors; exercise groups Parkinson's patients; triathlon clubs; dozens of group fitness classes every day; child care; yoga; nutrition seminar;, swim lessons; saunas; complimentary wellness sessions, personal training...and so much more. There is truly something for all abilities, backgrounds, ages, and health goals.
It's a fantastic YMCA, great staff, great classes; however the parking is so bad that it becomes just "okay". Its so frustrating trying to park that it takes 10-15 minutes to recover from the irritation!
The nicest people, the best facilities. We are so glad we have access to this place.
people are nice...their times are always very convenient...they don't close shop or cut hours for no reason, like other facilities
This is a really good place for families. The folks are very nice and the kids love the kid's club. The facility is nice and clean.
Very family friendly. Up to date cardio machines. Good class selections and hours.
They are the best. The staff are always friendly, knowledgeable, and helpful. The place is clean. Love the outdoor pool. So much equipment and all in great shape. The other members are cool too.
Gym is pretty clean, free weights area on the smaller side however. A lot of local high schoolers come so it can get crowded during after school hours. Bathrooms are good and cleans, but a lot of surprise naked people inside
I'm a member of the Y and go to El Camino and Palo Alto Ys. Both Ys are a great place for all the reasons you may think you need/want a gym. Knowledgable instructors and trainers to help you safely get in shape or stay in shape; clean facilities, abundant equipment for hardcore to beginner resistance training needs, a big pool and locker rooms, showers, and, free coffee, without the big-E-ticket. Check them out if you're looking for a gym for serious workouts solo, or one that's family-oriented.
I just love going there almost every days to stay healthy. This is like my second home, everybody is friendly and the instructors are amazing especially Doods such a great mentor to all of us!
This is my favorite Y. Usually don't have to wait for machines, egym circuit is great for weights, lots of kids and adults classes, large locker room facilities (especially family shower/locket area), and nice outdoor pool for summer lessons.
The YMCA is great, but the parking lot is dreadful. The parking lot is always full and there are many cars driving around anxiously looking for spaces instead of watching out for people. I have seen many close calls between people and cars, i'm actually surprised no one has ever been seriously injured. At night the lot is poorly lit, which is terrible with all the kids coming here for sports events. I saw a car nearly hit a kid tonight becuase they couldn't see her. Anyway, nice gym, good athletic programs, terrible parking lot.
I had a good time being at el Camino ymca but I have one huge problem that has been bothering me ever since. This ymca has a gym schedule but is not truthful about it. YOUTH BASKETBALL, month February. Saturday.. youth basketball 9:00pm-7:00pm???? Ok makes lot of sense. Youth basketball taking up the whole gym, for the whole day??
If you sign up for a membership for the basketball courts here, don t waste Your money. I signed up for the basketball courts and the schedules change every month. Barely any open gym in Dec. I decided to wait for Jan. No open gym times in the schedule. Same as February. They ll have a few days in the schedule where there is open gym for an hour starting at 8, but thats it. Disappointing
The person who pick up the phone has a Very very very bad attitude!!!
I love that you: offer towels
greet me at the front door
offer classes
have good equipment
offer the egym
great attentive staff
super class instructors
showers and lockers with locks for use
The Y offers a wide variety of activities, programs and events! They are well delivered and fun.
A friendly staff, great classes, speedy wi-fi for me to do some work, a wonderful child care staff & service. I've really enjoyed the atmosphere as well as the programs they provide for adults & kids.
It s a warm place for kids and young children to hang out and play basketball! I love the staff, they are very supportive, kind and caring. I asked an employee to change all the nets for the basketball court and the next day I came in I saw all the nets were new! I couldn t believe my eyes. Even one employee took time out of there break to help a kid shoot around! This is very generous. Everybody should come here for working out, basketball, etc!
Great for the price. It does not compare to say Equinox, but really on par if not better then other gyms. If you live close by this is a no brainer.
Go here every day to workout, great environment for families but also for anyone trying to get fit.
Great new equipment and clean facilities. It gets pretty busy though so timing is important.
Many family and kids activities, low pretense factor and a lot of general kindness and fun everywhere!
No place is perfect, but this is the best fitness center I've been a member of. And knowing the good work that the Y does for the community makes it even better. The only thing that would make it ideal is an indoor pool and hottub. But I can go to the PA location for that. I could also make use of extended hours during the evening.
Staff is kind and helpful.
The classes are fun and challenging.
The facility is clean an and well cared for.
My child attends YMCA morning care, after care, and enjoys every summer for the last 3 years with the amazing leaders we have on school site & during summer, like our Director Renee who seriously needs a raise because of her outstanding job she does on campus and all the hard work and dedication she puts in. She's a blessing to all of our children, as well as, Vanessa, Leslie, and there's so many more! But all of these ladies are amazing and take care of our children and actually teach them, help them and guide them. You basically become family when you join the YMCA whether it's for summer or if it's offered at your school site. I am most grateful for every single leader that is at the Castro site. You guys do an amazing job and my child enjoys each and every single one of you.
Nice facility with lots of fancy machines but they only have 1 squat rack in the while place, no bumper plates, and no other space for deadlifts so if one other person is using the rack for squats, deadlift, overhead press, pullups, etc you can't. No good for strength training and no options for Olympic lifts.
Tons of classes, top notch equipment, and helpful staff.
The best place to work out -- great facility, great staff, great people. Couldn't ask for a better place.
Clean facilities. Lots of equipment. Adequate number of parking spots, however TINY parking spots. Minivans, SUVs or any other large cars will just squeak in the spaces.
The staff at this YMCA are unbelievable - what a great team. The locker rooms are fine, and the cardio is excellent. The weight area can get crowded, it is on the small side, but it is clean.
One thing, watch out, there has been quite a bit of theft there recently. Happens at gyms.....
Extremely helpful staff, beautiful facilities, very clean.
Clean facilities, adequate amount of equipment (kept in reasonably good repair), helpful staff, closes too early at night.
The Y has been such a great resource for my family. I highly recommend taking a look before signing up for a traditional gym. They have so many programs, amenities, and classes with knowledgeable and professional instructors it's a great value!
