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N
3 years ago

I receive a bs letter today 12/29 along with other...

I receive a bs letter today 12/29 along with other residents in Park Forest that as of January 1st they will be a pet free community and we have to remove our pets by February 1st. Now most of us have been here for years and to remove our pets in 30 days is bs. At least give us 90 days or even charge a pet fee. Our companions aren't just pets they are family. I will definately be giving my 30 day notice on Tuesday. To hit us with this rite after Xmas is heartless. Of course no one is answering the phone. I understand the decision, but more than half the residents have pets, so you are willing to loose half your residents for something that makes no sense.

M
3 years ago

I have issues with my heating and cooling system. ...

I have issues with my heating and cooling system. No one is trying to fix it they offer solutions that are not going to help me or my family's situation. Right now it's 96 degrees in my apartment and the central air does not work.

L
3 years ago

The management at Columbia Commons is horrible, fi...

The management at Columbia Commons is horrible, first they tried to charge me a late fee for their mistake, and then went as far as to try and take me to court over it, I have never paid my rent late and now that will show up on my record forever I' am thinking about filing a defamation suit because I take my image very serious. Lastly they are retaliating against me for disputing the late fee by trying to deny my mom an apartment. I will be consulting with a lawyer to see if I have a case or not.

B
3 years ago

This establishment is absolutely horrible. I have ...

This establishment is absolutely horrible. I have been a tenant for a month now and I have made a maintenence request every week since. Every issue has been met with little concern and without urgency. I had to call the fire department because of a strong gas smell that lasted for hours. Turns out the stove that I had checked two days prior by the maintenence person who assured me that there weren't any issues was defective and needed to be replaced. Last Saturday I expressed that the radiator was leaking. the one maintenence person came out two days later twisted something stopped the leak and said he would call a plumber. Yesterday a whole week it began again I called the woman in the office put in a maintenence request. I called the maintenence emergency line 4 times no one came. my entire bedroom is soaked. Did I mention I have a one year old with a severe life limiting medical condition. We had to leave at almost twelve last night. I could go on and on about the heat, the refrigerator, and the roaches but I think you all get the point. I'm disgusted, this complex is deplorable. I don't recommend anyone spend their hardworking dollars on this establishment. One star only because I'm plagued with the reality that there are individuals who don't even have the ability to express dissatisfaction for housing in general.

M
3 years ago

I recently received a check for my security deposi...

I recently received a check for my security deposit with half my money and the reason stated for taking my money out is completely made-up and falsified. When I tried reaching out to the main office they asked me to talk to the building manager which I did and all she mentioned was because I left without signing a paper that's why she took off $100 which I think is not even a legit reason to take money. Hopefully someone one who's trying to rent an apartment with this company reconsider their options because they do not care about you or your money and also they have apartments with bedbugs and roaches and they do not take actions accordingly. I am very disappointed with their service and would not recommend them to anyone.

A
3 years ago

I currently live at the Aria on L, managed by Vant...

I currently live at the Aria on L, managed by Vantage Management Property. Absolutely do not ever live anywhere that is managed by Vantage. Here are several reasons why:

1) When I moved in, my SSN was incorrectly inputted in when applying for the apartment, causing our application to be declined. I continued to encounter issues all the way until my move-in date. I probably should have taken this as a red flag, but at the time of move-in in 2016, there weren't a lot of competitively priced buildings in the area so I continued with the move-in.

2) The same, dimwitted building manager continued to cause us issues with the payment portal system for months after move-in. Due to this, even though our rent was paid on time, every month, she filed an "eviction complaint." This is not the same as an actual eviction notice. This goes on your permanent record and can be viewed in background investigations by employers, other apartment companies, etc., when your personal record is pulled. Note: this is not the same as your credit report, so it cannot be disputed. The DC District Court system and my attorney have both informed me that the courts cannot strike this notification from your record. I am not pursuing legal recourse against Vantage Management who, despite my ongoing attempts to settle this out of court, have taken no accountability for their action/inaction in this matter.

3) Vantage has lost our - and several other residents' - lease(s). They have also released leases via email (which includes SSNs and other personally identifiable/sensitive information) to other residents via email during the course of my residency. They also have refused to take accountability for these actions.

4) The front desk personnel picks and chooses as to whether or not they will accommodate you the same as the rest of the residents in the building. For instance, since I have raised these issues and decided to terminate my lease early due to the issues the building has caused, I have been informed by the front desk staff that they cannot accommodate an elevator reservation for move-out on a Sunday/Monday due to the "leasing office being closed." I quickly found other emails where they notified the building of an elevator reservation to accommodate both a move-in and a move-out on a Monday just 2 months prior and let them know I'd expect the same accommodations to be arranged for my move-in. Vantage has yet to respond to my inquiry on why I've been discriminated against in this matter.

5) Considering we pay basically the same rent (now, in 2018) as the rest of the buildings in the area, which have way more amenities and are nicely staffed, etc., we have no access to receive our packages after 6 pm on days when our "leasing office" (front desk) is open and no way to access our package deliveries on Sunday or Monday any week. There has been no attempt to allow residents access to the package room, yet they allow delivery of these packages to just be thrown inside the building's front door, behind the desk on those days.

6) I was informed prior to move-in that WiFi was free - yes, free - in the apartments themselves by the same dimwitted "building manager." Of course, she was incorrect, but nothing was ever done to remedy that situation.

7) A very nice resident in our building has taken on the role of a Tenant's Association leader since our building management company is so incompetent that they haven't been able to handle the apartment on their own. She has informed the building that recently, a resident decided to go month-to-month after her lease ended and she received a letter which did not provide her with a different rent amount in the original letter. After choosing to then roll over to a month-to-month lease, the resident's lease was extended and a retroactive $150 rent increase month-to-month fee was unlawfully added to their lease.

I could go on and on, but if this hasn't deterred you from living at the Aria or other Vantage properties, I'm not sure what else to say!

B
3 years ago

I had an issue with severe mold outbreak in my dc ...

I had an issue with severe mold outbreak in my dc apartment and lost over $7,000 worth of household items. I was told I could move to a vacant apartment but could not take any of my items because they were ALL contaminated (I have over 50 photos of my items covered in mold but posted a few below). I was also offered to stay in a hotel but was told the company could only cover part of the nightly rate. I was working with Beverley Wingfield, the Regional Property Manager, who only honored a refund for my last month's rent. I am still waiting for payment and have yet to receive any compensation for my belongings since I was forced to leave the apartment in August 2018. *********UPDATE THEY RESPONDED TO MY REVIEW TOLD ME TO EMAIL THEM BUT NO RESPONSE BACK!!!!! ITS BEEN THREE WEEKS!!!

T
3 years ago

I have enjoyed renting with Edgewood in Glen Burn...

I have enjoyed renting with Edgewood in Glen Burnie Especially because April has been super helpful. She's always very personal and professional. April is always willing to help and see that any issues I have are resolved quickly.

B
3 years ago

If I could give them a negative rating I would. I ...

If I could give them a negative rating I would. I live at one of the newer communities (the grove) and ever since rich left the apartment complex has gone down hill. There are roaches and bugs in the complex, they re moving people in from the shelter without telling the residents who live there and pay FULL price. At one point there was a HOSTAGE situation in the guest bathroom downstairs with police and I had to hear about it through other residents instead of my landlord. Then when you call the management office you re met with insubordination and an attitude from the receptionist it s a nightmare

I
3 years ago

Edgewood and Vantage is Horrible managment company...

Edgewood and Vantage is Horrible managment company they don't address many concerns problems & issues on the property in the homes or outside of the home's in a timely manner my roof leaks I've needed a new door for 7 months and I still haven't received it when it rains it comes into my home, I had to replace my living & dining room carpet which cost me $650 because I didn't want mold and mildew to set in and I become ill & i take pride in my home when the wind blows hard my pilot light goes out on my hot water tank leaving me without water the property is always unclean and light fixtures don't work properly ECT we shouldn't have to live like this its really depressing and sad how far down Alberemarble Square Homes has gone down do to poor management #why

J
3 years ago

I have been a resident in Baltimore for 3 years. I...

I have been a resident in Baltimore for 3 years. I have had theft, pest, rodents, water leaks, etc and NOT ONCE did anyone from the management group contact me in regards to my calls, emails, etc. I will NEVER RENT FROM THIS MANAGEMENT GROUP EVER AGAIN!!!

M
3 years ago

I'm a resident at Alberemarble Square Homes one of...

I'm a resident at Alberemarble Square Homes one of the many properties Edgewood managment has mismanaged and this is by far the worst company to ever rent from my heating system is broken my front and back doors are broken my roof is leaking they hardly ever answer the phone's the work orders are always backed up they have one amazing maintenance man who they expect to handle the heavy work load and he's in his mid 70's who is one of the ONLY original staff members since I've been a resident November of 2004 it's dirty and nasty here the property looks horrible I uploaded a few pictures of my door to show the damages bugs come into my home its extremely cold and I am a disabled person who has anemia no one I mean no one should live this way

m
3 years ago

I have now lived at Hazel Hill in Fredericksburg, ...

I have now lived at Hazel Hill in Fredericksburg, VA for 3 years. Management and maintenance are weak. The common areas(laundry and floor outside of the apartment doors)where I live have been cleaned less than 5 times, and only after I asked repeatedly. My electricity has been $222 for the last 2 months and it is hot in my apartment(Its less than 1,000 sq ft, and there are no appliances, just doesn't make sense. I lived in a 2200 sq ft town home w/every appliance and tvs in every room and never had an electric bill this high).I just purchased $200 worth of fans. I have complained several times and even sent certified letters.They sent maintenance but nothing was done. I know that it is the a/c because when I have it turned off, my electric bill runs about $50/$60 a month. I took one of my a/c paneling things(not sure what the name of it is) off and it is sooo full of debris, dust, and what looks like black mold. It makes me afraid to breathe in here. I also feel cold air blowing out of the electrical outlets. I am grateful to live here but this is unacceptable. Not to mention I had to get a black light and show them the urine on the carpets to even get them to replace, and even then, they only replaced on section(I have mismatched carpet), and this was when I moved in. The manager has sent me 2 apologize or leave notices. One, because a friend of mine was smoking in his car in the parking lot when I wasn't even home. The second was after the manager embarrassed me in front of the entire complex, in the community room. I was getting toys for tots for my kids and she brought my lease into the community room and told me that I needed to put the toys back that I had gotten for my children that were not on my lease (she should have done this in private), in front of all. I have never been so humiliated in my entire life. Then the activity coordinator told my that I "should be grateful" I told them I thought that they were "ghetto". The next day I had an eviction notice on my door telling me that I had to apologize or move out. I dont know what is going on but something is. The grounds look horrible, we (me and my immediate neighbors) have complained repeatedly about the landscaping in front of our building. It is overgrown and looks horrible. Oh, not to mention that I complained about a water leak for months and only after the ceiling began to mold and fall apart they came to fix it(the day before Thanksgiving, so that I had black trash bags covering the kitchen on Thanksgiving). Even after they fixed the "leak" I told them that it wasnt fixed and they said that it was (I even showed them pictures where the water was still coming through). Well, now its leaking again. I told them back in March (I believe) and they still have done nothing (said not during the pandemic). Im sure the ceiling will fall again but I dont know what else to do. Ive never had to deal with these kinds of problems.There are alot of other problems as well, this is just what is coming to me at the moment. I have tons of pictures, if needed.

W
3 years ago

I lived in Stewartown Homes for 3 years and never ...

I lived in Stewartown Homes for 3 years and never had any issues with them until it was time for me to leave. But even those issues were not that big to rate this company poorly. Me and my girls time living at Stewartown Homes was very relaxing and safe. They had a great neighborhood school, my neighbors were cool, the maintenance team is the best you will ever find. The most respectful men I have ever met, they would come at any time of the night to help me. The office staff was good too. I miss Belki Ramos (she was the sweetest and most informative). Katia is cool. But Ms. Maria Marino was the most well dressed and professional of them all. She always returned phone calls on time and she was always willing to help. If you are just starting a family and trying to save money, I would highly suggest Stewartown Homes.

D
3 years ago

MISS APRIL AT GLENVIEW GARDENS IN GLEN BURNIE IS T...

MISS APRIL AT GLENVIEW GARDENS IN GLEN BURNIE IS THE MOST PROFESSIONAL AN INFLUENTIAL WOMAN..IVE MEET ...SHE GOS OUT HER WAY TO HELP OTHERS ...SHE ALWAYS GREETS ME WITH A SMILE WHEN I VIST THE OFFICE.... BUT MOST SHE MAKES SURE THE MAINTENANCE ISSUES U TAKEN CARE OF IN A TIMELY MANNER.....I REALLY APPRECIATE HER!

K
4 years ago

I've been waiting for a phone call back from Debor...

I've been waiting for a phone call back from Deborah Fields for a week in regards to my security deposit that i have yet to receive and it has been 2 months. TRASH and whoever answers the phone at this number ending in 1600 is TRASH too

E
4 years ago

If Ilit was a way to give them ZERO stars. Don t s...

If Ilit was a way to give them ZERO stars. Don t spend your hard working money with this disgusting unprofessional company. They don t answer or attempt to call back when you re trying to get in contact with anyone regarding THEIR PROPERTY.. Majority of their properties are low income in urban areas and they show that they don t care, we can all assume why.

M
4 years ago

Applied at one of your properties and it has got t...

Applied at one of your properties and it has got to be the worst ever. I am shocked to find out that my name was on a waiting list, this is not what I was told at the time of applying. I am beyond upset and angry that no one called to inform me that I am on a waiting list for a unit.

L
4 years ago

Dont ever rent from them i have two leaks and they...

Dont ever rent from them i have two leaks and they put buckets underneath them my celling leaking and my sink in my kitchen my light in the bathroom has a shortage do u think they care no it's sad they need to be investigate asap its sad people have to live like this ...

l
4 years ago

My name is Larry Junkins Jr. and I am the one who ...

My name is Larry Junkins Jr. and I am the one who reported the problem to City Hall (building division) in Fredericksburg Virginia in respect to Mechanical Code Violations. Forest Village apartments is a dangerous place to reside. I addressed the supervisor Tom who could care less...I reported the Mechanical issues to Stephanie Best which in return alerted the residents immediately. The Regional manager has no knowledge of the Mechanical Code requirements for commercial nor residential. My belief is she was apathetic. I was coerced to resign in no respect to retaliation. I believe the Regional Manager outfit belongs to Stephanie Best. ( a mother of 3, wife, teacher, friend, and dog owner....

Larry Gene Junkins Junior

L
4 years ago

Lewis hurdle

Lewis hurdle
After living on your property for two years
l have had to live in my van as much as l have my apartment, Every hard rain my apartment floods out at least three inches of water ,It's
Costing me thousands and you do nothing
about it.

K
4 years ago

Edgewood Property Management is corrupt. The compa...

Edgewood Property Management is corrupt. The company kept my prorated rent after I moved from complex in June, 2016. After contacting the Housing Corp. in my state, who reached out to the regional manager disputing the reasons given for cheating me...the company stop responding. I would never recommend this management company to anyone. The apartment complex was livable.

A
4 years ago

We received an eviction notice because we have 2 r...

We received an eviction notice because we have 2 registered service animals. We have a reasonable accommodation filed in 2009. We have lived her 17 years NEVER had a lease violation. Edgewood has constantly harassed us with illigal inspections. They refuse to fix any maintenance problems. We have 3 broken smoke detectors. It's an electrical issue. Edgewood has been out to our home 3 times in 1 month and have not fixed. Edgewood employee literally said when I asked her" why are you here"? During an unannounced inspection " I am the landlord you are the tenant, I can do whatever I want whenever I want". She also uses threats everytime. If you don't let me in I'm starting legal proceedings against you. If you don't allow me to take pictures of your teenage daughters room " I'm taking legal action" exc.

K
4 years ago

It has been 6 months since I moved from an apartme...

It has been 6 months since I moved from an apartment company managed by Edgewood. I have never received my rental security deposit, with no explanation, and now the company is avoiding my calls. I will have to take them to Tenant and Landlord Court, because they are clearly breaking the law.

J
4 years ago

I was called by the fireside apartments in Rockvil...

I was called by the fireside apartments in Rockville to remove bulk trash from around the dumpsters at the property and I still have not received payment, I have been performing my duties since Sept of 2018 to about Feb 2019 and every week when I ask about payment to the management group at firside they continue to tell me that it will be here next week and still nothing. I even tried calling edgewood and they would never get back to me, just giving me the run around. I am a small company and the services that I offered totaled up to about $2000. I even payed for all dumping fees out of pocket and payed extra to add them to my insurance. I guess I'm just out of all that money and time. It's a shame that a large company like this can just use a small company like mine and not respect the work that was given. Message to all venders, stay away!

Edgewood Management Corporation

Edgewood Management Corporation

1.4