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D
3 years ago

A little bit on the expensive side, but they alway...

A little bit on the expensive side, but they always have big sales and the quality is top tier. I definitely recommend Eddie Bauer products, they last forever and are definitely worth the price tag.

J
3 years ago

All of my hiking pants are EB guide pants. They ar...

All of my hiking pants are EB guide pants. They are the best hiking pant in my option and I ve convinced many of my friends also. Unfortunately there are a few bad batches I ve come across where the zippers fall of both pockets after just a few uses. While this isn t the end of the world for me I decided to seek repair/replacement for two pair I ve had this happen to that were both bought at the same time. A rather rude employee named Melissa stated she was the manager and that she doesn t give away free pants and my pants were used and the best she could do is refund me $50 in a repair bill. The pants don t even cost $50 on sale???

I ve always had a good experience with EB. Maybe they need to find a new manager to replace Melissa at this location or maybe it s time to start buying hiking pants somewhere else?

M
3 years ago

I loved the old store. Now it is jam crowded, poor...

I loved the old store. Now it is jam crowded, poorly laid out with loud music. Employees while friendly, a conversation revealed they did not know the products. All the mature knowledgable staff were gone. A sad demise. I'll stick to online I guess. I went next door to North Face, serenely laid out and easy to interact with product. Take a page.

K
3 years ago

Incredibly rude sales associate gave me a lecture ...

Incredibly rude sales associate gave me a lecture about using Eddie Bauer s own return policy. I live out if state in an extremely rural area and with expensive shipping costs I take all my returns once or twice year! Very judgmental experience. But I guess they don t want my business so I ll take it elsewhere.

S
3 years ago

They have high quality outdoor gear, but kinda pri...

They have high quality outdoor gear, but kinda pricey. Their outlet store on the Eastside has better prices and often sales going on. But as for UW students I don't recommend this location.

V
4 years ago

I used to buy a lot of jackets/ clothes from these...

I used to buy a lot of jackets/ clothes from these store, they always they have a life time warranty, but I bought a jacket from and them the zip is broken and I cannot return them, they told to go to zipper store to fix it and reimburse us back, but this is not warranty they promise us when we bought the clothes

J
4 years ago

Very rude staff, then he rang up my order wrong. ...

Very rude staff, then he rang up my order wrong. One month later, both of my pockets rip out because of poor quality. The return associate said I can only get in store credit because it was rang up incorrectly...

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