John Lowe

Review of Eddie Bauer

All of my hiking pants are EB guide pants. They ar...

All of my hiking pants are EB guide pants. They are the best hiking pant in my option and I ve convinced many of my friends also. Unfortunately there are a few bad batches I ve come across where the zippers fall of both pockets after just a few uses. While this isn t the end of the world for me I decided to seek repair/replacement for two pair I ve had this happen to that were both bought at the same time. A rather rude employee named Melissa stated she was the manager and that she doesn t give away free pants and my pants were used and the best she could do is refund me $50 in a repair bill. The pants don t even cost $50 on sale???

I ve always had a good experience with EB. Maybe they need to find a new manager to replace Melissa at this location or maybe it s time to start buying hiking pants somewhere else?