All of my hiking pants are EB guide pants. They ar...

All of my hiking pants are EB guide pants. They are the best hiking pant in my option and I ve convinced many of my friends also. Unfortunately there are a few bad batches I ve come across where the zippers fall of both pockets after just a few uses. While this isn t the end of the world for me I decided to seek repair/replacement for two pair I ve had this happen to that were both bought at the same time. A rather rude employee named Melissa stated she was the manager and that she doesn t give away free pants and my pants were used and the best she could do is refund me $50 in a repair bill. The pants don t even cost $50 on sale???

I ve always had a good experience with EB. Maybe they need to find a new manager to replace Melissa at this location or maybe it s time to start buying hiking pants somewhere else?