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N
4 years ago

I leased a car from here and have serviced it with...

I leased a car from here and have serviced it with them as well and I have always had great experiences at this dealership. In the service department, I have worked with Cathy and she is really sweet.

E
4 years ago

Took my dodge here to get an oil change and genera...

Took my dodge here to get an oil change and general checkup. They didn't properly tighten the oil filter thus causing a leak all over my driveway and garage. Had to take it in a second time, leave it there and wait. Horrible service. You would think a dodge branded dealership would do a standup job, think again. No walk ins, appointment only and no quick service. Ill be driving across town to Landmark before visiting Ed Voyles again.

S
4 years ago

Had some issues with my daughters Honda hybrid civ...

Had some issues with my daughters Honda hybrid civic, it's a 2012 model, we bought it orginally at carmax in 2015, she bought the extended warranty at the time, thank goodness, fast forward to present she needed a new transmission, carmax did not have the right equipment so they outsourced it to Ed Voyles, Honda, (Marvin Bushay was our service rep) Marietta, the service was very efficient and smooth. communication was excellent, better than carmax, overall very good experience .

H
4 years ago

Recall Repair on Catalytic Convertor...Waited almo...

Recall Repair on Catalytic Convertor...Waited almost two months...for the "part to come in"...I finally called nyself...only to be told " yes we have your part"!!??...Went in for the repair...drove my car out of town...belt noises present...not sure what they did to cause that...will visit another KIA dealer for that repair...in the market for a new car but will not return to this location where I purchased the one I have now in 2012 brand new. Customer Retention...sadly a thing of the past!

R
4 years ago

I would never go back. They want a premium for a c...

I would never go back. They want a premium for a car which is listed MSRP of 47k. They want 57k and most absurd is comparing to Land Rover and Mercedes. When was the last time anyone saw a premium for KIA or for that matter for any brand car. Unbelievable. Too greedy.

M
4 years ago

My car has been in and out of this shop ever since...

My car has been in and out of this shop ever since they put their hands on it. I'm talking about once a month to the point I have to fight, argue, and call multiple times about them fixing what they broke. I'm headed here again today for the 5th time for the same issue.

A
4 years ago

Me and my mom drove to Ed Voyles both in the marke...

Me and my mom drove to Ed Voyles both in the market looking for a new car and knew we we're at the right place as soon as we pulled in. Roxanne was our product specialist and was there every step of the way to make sure we we're both taking care of in a professional way! She was so easy to work with and very knowledgeable. Mr Robert the Sales manager stepped in and made us feel very comfortable as well, from start to finish as we were treated with superior customer service and exceptional service! I would highly recommend this place if your looking for a team that will go above and beyond to get you driving who were very courteous and friendly. Me and my mom both celebrated our birthdays with fresh popped popcorn provided by the dealership and both delivered two cars in one day! Thanks Ed Voyles for all you've done to get us driving our dream!

J
4 years ago

Unfortunately I experienced very poor and neglectf...

Unfortunately I experienced very poor and neglectful service here. I had to ask a sales person for help because they were all hanging out chatting with each other. I came in to test drive a Hyundai Sonata Hybrid that was not available. I was not provided information on where I could test the model I was looking for or when it may be coming in until I practically begged. After wondering around the lot, finally Dawn came to the rescue and offered to let us get in a few of the cars. Please retrain staff!

C
4 years ago

Great car buying experience. See Chris Jackson. Re...

Great car buying experience. See Chris Jackson. Really cares and helps you find the vehicle that's right for you. Had some credit issues but he treated me like a person and not my credit score. Found me a great car. Process was quick and easy. Highly recommend this dealership.

A
4 years ago

We we're in the market for a new car and Jackie fr...

We we're in the market for a new car and Jackie from the Honda Dealership was amazing. From the initial phone calls to the experience at the dealership the whole experience was positive. Everyone was friendly and I thought it was a relatively smooth, stress free process. I live in North GA and have a number of dealerships to choose from and drive past frequently. I have no regrets choosing this dealership and dontmind that I drove 90 miles to visit them. I'll recommend to anyone to go check them out and tell them I referred you.

Ed Voyles Automotive Group

Ed Voyles Automotive Group

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