H Hawkins

Review of Ed Voyles Automotive Group

Recall Repair on Catalytic Convertor...Waited almo...

Recall Repair on Catalytic Convertor...Waited almost two months...for the "part to come in"...I finally called nyself...only to be told " yes we have your part"!!??...Went in for the repair...drove my car out of town...belt noises present...not sure what they did to cause that...will visit another KIA dealer for that repair...in the market for a new car but will not return to this location where I purchased the one I have now in 2012 brand new. Customer Retention...sadly a thing of the past!