Eclipse Theater Company

Eclipse Theater Company Reviews

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4.4
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Staff goes beyond expectations and really makes yo...

Staff goes beyond expectations and really makes you want to keep going back. The food is delicious and the cocktails are over the top scrumptious. This theater is clean comfortable and I will keep going back.

I love this place all of the food is always really...

I love this place all of the food is always really good the bottomless mimosas on the weekend are the best and the lobster roll was my newest food that I tried there and I absolutely love them.

My entire experience was amazing! The staff was fr...

My entire experience was amazing! The staff was friendly! The food was great! The service was excellent and swift. The movie was crystal clear and the sound was not overwhelming and i could feel the special effects. I'm excited to return there.

A great experience!

A great experience!
The food was excellent, the seats spacious and the staff gracious!
A super last minute date before flying home on the red.

Unprofessional and lazy staff members!! I don t kn...

Unprofessional and lazy staff members!! I don t know where they hire their employees from but I felt like NO ONE knew what they were doing. I don t even think I seen a manager or anyone running the place. Just save your money and go to a normal movie theater!!

This place is quiet and cozy super super super com...

This place is quiet and cozy super super super comfortable I would definitely my order no food from here I've tried a couple different times a couple different things and each time I got horrible food but it's a very small tubular it is cozy and comfortable I just definitely wouldn't eat none of their food and it's overpriced for what you get extremely nasty

Only theaters for downtown and they turn families ...

Only theaters for downtown and they turn families (under 21) away after six when most of us parents don't even get off until five we were turned away for an 8 o'clock show my kids want to see Harry styles movie and we were told they couldn't stay and crushing my kids

Finally a movie theatre for DTLV! Great experience...

Finally a movie theatre for DTLV! Great experience here, food is good, drinks are original too! The lounge is a cool area to hang out before/after your movie! The in-theatre service for food and drinks is great! You won't be missing any minute of your movie if you need a refill, just press the button and your waiter/tress will be right there for you!
Little suggestion for the management: tablets at the seats to place order to avoid back and forth of the staff and too much interaction during the movie :)

I love this theater. Literally some of the best fo...

I love this theater. Literally some of the best food ever!! And I love how only like 20 seats are open per room. The seats recline and they have a call button to place more orders so you never have to get up

I m being hard on this theatre because it was very...

I m being hard on this theatre because it was very expensive just for a movie, so when I m charged $18 I expect an experience more elevated than an $11 theatre elsewhere. While it was nice, it wasn t worth the extra money.
Situated in a redone office building, there is no cinema feel. Not a dealbreaker, but not a fun experience. Not designed for families or casual moviegoers.
They won t let you into the theatre more than 15 minutes before showtime, and the only place to wait is the blank hallway or bar area. Since food orders are taken from your seat, timing becomes difficult. There is one server per theatre, making the whole process very slow. All orders are taken in the theatre before they are brought to the restaurant and put in the computer. Refills are difficult because of slow response time and slow travel time to retrieve it. Much of this is to be expected with food service, but I think the biggest issue is that you would really only go to this theatre for the food + movie experience, so everyone in your auditorium orders something.
When the food runner delivered my food, I asked for a refill and he told me to buzz my server and he could do it. About 9 minutes later someone came to get my request, and about 10 minutes after that I had a nice new glass of Pepsi.
It was, however, a comfortable seat and high quality sound and picture. Again though, nothing that can t be gotten from another place. The food was also very good. With only about 30 seats per auditorium, it is a more intimate movie experience. I think if money were no issue to me this would have been a lot more fun.

Not too well organized but nice ambiance. The thea...

Not too well organized but nice ambiance. The theater was nice but went to our seats and the table was not cleaned. It had someone's sauce cup and crumbs laying there. I was in the 1st viewing so it had to be at least over night. My daughter ordered some blueberry type cocktails that was very good and very potent. Popcorn and 2 cocktails were 40 bucks. So beware.

Great Date Night Option

Great Date Night Option
I took my wife to Eclipse on 3/25/18 to see Black Panther. Check-in and seating was easy and fast as I called prior to our arrival to set up reservation. I got a great deal on Groupon. It included 2 tickets, 2 sodas and popcorn. We took our seats and alerted the server by pressing the silver buttons on our fold out tables. It took approximately 15 minutes for a server to come to us. I was told the servers were in another auditorium and would be to me soon. 2 minutes later, a server arrived and took my order as well as the other patrons orders. Our food and popcorn arrived approximately 15 - 20 minutes later. Servers were friendly and the food tastes great. We had the lobster grilled cheese sandwich and salt and pepper fries. Food items are a bit pricey. but the quality makes up for the price. Overall, we had an enjoyable evening out and plan on returning soon.

Wow!! The entire staff was very helpful and kind. ...

Wow!! The entire staff was very helpful and kind. The food was great, and the theater was very comfortable. Maybe too comfortable, I forgot there where other people in the theater. You have so much space to yourself it's like being at home. Parking was easy, we parked right in the front. No issues. I live downtown and feel completely safe.

I have been to The Eclipse since "Star Wars: Rogue...

I have been to The Eclipse since "Star Wars: Rogue One" came out. I just renewed my 3rd year today 7/2. I can confidently say it was the worst experience I've ever seen here. First their website said a 6:30 showing of Spiderman was available. I called to confirm it wasn't an error and was told it was not. After we tried to enter we found out that their website was wrong and we were asked to wait until the 7 O'clock show for "re-admisson". We went to the bar patiently and ordered some drinks. We were then told that we would have a drink "on the house" but never got them after a side conversation with the manager on deck. After waiting in the theatre for 20 minutes with nothing playing and no explanation I went to ask for the manager. I was told that there were issues with the movie playing. After I asked to be simply notified the manager said the employees didn't know what was happening. After I mentioned that the bar tenders who mainly talked to eachother offered unfulfilled drinks on the house, the manager said he told them not to since our tickets were reimbursed for the movie that we inevitably never got to see after an hour and a half of our time. The Eclipse theatre was much, much better when I first started coming as a downtown resident. Over time the staff has disenigrated into what I mentioned above. I will exclude the front desk employees who dealt with the stress and have always provided patient and great customer service.

I loved the theater but the no consession stand su...

I loved the theater but the no consession stand sucks. I was 20 minutes early for my movie and the only person in the theater. So I pushed the button to get service. It took another 15 minutes for the server to arrive. By that time the theater was mostly full. So he took my order and then every one else's order. My order didn't arrive until the actual movie was 5 minutes in. That means I had to wait 45 minutes to get my food and he forgot the French fries. They really need to change the no consession stand or I won't go back.

Fantastic date night! Very comfortable fully recli...

Fantastic date night! Very comfortable fully reclining chairs. Arm comes up in the middle unlike any other theatre I ve seen. Food was good, drinks were good. Will come again when I m in Vegas again.

This is what I am used to, coming from Scottsdale,...

This is what I am used to, coming from Scottsdale, AZ. Most of their theaters are set up just like this. They have a variety of tapas and several meal options for a great price. Not to mention an entire drink menu. The only thing I would fix is the wait staff. The wait staff is extremely slow!! They cannot blame it on the food prep time for it wasn't that many patrons. 30 minutes into the flick and you're still waiting on drinks! Also, stop asking me for a card to put on file. I guess it's the area we are in for Scottsdale, Az theaters never asked for upfront payment nor did they ask for a card to put on file.

Nice experience! The venue is modern and spacious;...

Nice experience! The venue is modern and spacious; boosting the city downtown ambience. Easy access. Nothing like enjoying a cocktail in a comfortable recliner while watching a movie. Great pricing too!

$18 a movie? The seats are just as comfortable as...

$18 a movie? The seats are just as comfortable as green valley luxury theater. (Both recline). Green Valley, Orlean theaters are @$9 for senior $10 regular. Same movies , popcorn (green Valley better/ no seeds). Food and drink all the same. So why go to this theater. I see other comments about the customer service. They should pay real close attention to that.

The WORST! Technical difficulties for the 630 sho...

The WORST! Technical difficulties for the 630 showing. We wait for 20 min and decide to just get our money back. I'll probably still be on hold with fandango trying to get a refund when you read this.

Dont get me wrong. Technical difficulties happen. The way the theater front desk reacted when we asked for our redund was not cool..she said "oh you gotta contact fandango" and turned to take the next guest!!

You could say we had a few words.

We don't make it to the movie theater often, so wh...

We don't make it to the movie theater often, so when we find something worth watching, we make an event out of it. The Eclipse Theater is the perfect place to indulge in good food and cocktails while watching a movie. The reclining leather seats are very comfortable and with the push of a silver button, a waiter will appear with decadent treats like lobster grilled cheese sandwiches and bourbon rose cocktails. It's not cheap but worth the experience. Afterwards, you can enjoy live music and dancing at the bar. All the makings of a great night at the movies!

Great

Excellent staff and guest experience. The bar and ...

Excellent staff and guest experience. The bar and food are both great. Only complaint is that it should be more popular. Fill that bar out. Would be a blast just to hang even if not watching a movie.

Good idea, execution could use some work.

Good idea, execution could use some work.

The staff is all very nice and accommodating, the cleanliness is Wonderful, the hallways lounge and entry area are dark and feel cavernous. But the main issue I had was that the projectors aren't installed back behind glass in a booth like every other theater in the world. Projectors are very loud, and you'll hear the fans inside them blowing the entire movie. Any silent scene is ruined by the constant loud whirring of the fans. Also some of the seats have the screen view partially obstructed by the handrails on the stairs.

Good place for a date, but not a good place for enjoying a movie.

Not bad. The theater was super clean and in great ...

Not bad. The theater was super clean and in great condition. The audio was nice, but nothing special, at least it didn't seem it. Screen was a good size, and the menu was priced well. I did have a problem with the wait staff taking nearly 20 minutes to show up after I had pressed the call button, and them not alluding to the size of a drink when I said I wanted a large drink for me and my wife. It came in a standard pint class. They got us another but the detail would have been nice up front.

Eclipse Theater Company

Eclipse Theater Company

4.4