About Eckoh
Eckoh: The Leading Provider of Secure Payment Solutions for Contact Centres
Eckoh is a renowned provider of secure payment solutions for contact centres. With its multi-channel, integration and PCI DSS payment solutions, the company has been able to help businesses across various industries to enhance their customer experience while ensuring that their customers' sensitive data is protected.
Founded in 1993, Eckoh has grown to become a leading player in the payment industry. The company's success can be attributed to its commitment to innovation and excellence. Over the years, Eckoh has won several awards for its innovative products and services.
One of the key features that set Eckoh apart from other providers is its multi-channel payment solution. This solution allows customers to make payments through various channels such as phone, webchat, email or social media platforms. This means that customers can choose the channel they prefer without compromising on security or convenience.
Another feature that makes Eckoh stand out is its integration capabilities. The company's solutions seamlessly integrate with existing contact centre systems such as CRM software and IVR systems. This ensures that businesses can easily adopt Eckoh's solutions without disrupting their existing operations.
Eckoh's PCI DSS compliant payment solutions are also worth mentioning. PCI DSS (Payment Card Industry Data Security Standard) is a set of security standards designed to ensure that all companies accepting credit card payments maintain a secure environment. By using Eckoh's PCI DSS compliant solutions, businesses can rest assured that they are meeting these standards and protecting their customers' sensitive data.
In addition to providing secure payment solutions, Eckoh also offers consultancy services aimed at helping businesses improve their customer experience while reducing costs associated with handling payments manually. These consultancy services include process mapping, training and development programmes as well as ongoing support.
Overall, if you're looking for a reliable provider of secure payment solutions for your contact centre business then look no further than Eckoh! With over 25 years' experience in the industry coupled with innovative products and excellent customer service - you won't be disappointed!