Eau Claire Cineplex Review

Seats were comfortable, sound was good, popcorn was hot and the pop was fizzy. Pair that with a good movie and the combination is winning. Heated underground parking is a plus.

The seats are old and the theater smells like something rotten. Will definitely not go there anymore. lots of theaters have much better seats these days.

The female manager Taylor was extremely rude and unhelpful.. super unorganized... there was another manager I believe his name was Steve he was very helpful and polite I took out my frustrations on him unfortunately because Taylor was unwilling to listen... if you see this i apologize for you coworkers incompetence

It was the simplest thing of manners from the staff. Example: closing time, two young staff busily walking by and talking duties with each other AND paused their conversation to say "thank you (for recycling) and goodnight". When purchasing the tickets, the staff was alert and responded accordingly. It was without the automated "thank you enjoy buh bye" type service. When they thanked us for buying the tickets and wished us a good evening, we responded with "you too", they responded with thank you. These types of alert attentiveness indicates a level of pride and respect within the staff. Morale appeared to be healthy. The theaters were clean and comfortable.

Very helpful, polite and considerate staff. I went there on a night where they were running behind schedule and the staff did a great job in keeping their composure amidst the agitated audience.

Eau Clair is not as busy as other cinemas but the seats are not great, a long movie leaves you with a sore butt.

Yeah the theatre is very old and outdated, but i don't need anything fancy when i go to the movies. Plus there's always seats.

I saw a movie once...not here but, I heard it's good

This place require renovation, no much leg space between seats, recently looks like cut off the staff and closed front box office. Highly disappointed with Scene program, booked tickets for 8 and Scene points rewarded for 2 only. Cineplex Scene policies are unfair and discouraging people to invite friends as you will not get benefit of Scene points. Company is trying to cut corners by including such policies to reduce there rewards costs in spite of customer paying full price. When contacted customers service they say you can have upto 3 scene cards, so to get scene points you have to go through these administrative nightmare. Highly disappointed will try Landmark for future movies.

Easy to get seats. Priced like any Cineplex Odeon, but is basically a retrofitted cheap theatre.

Love the new reclining chairs. Just need more food selection

Great venue for the Calgary International Film Festival! Six theatres, good concession stand and underground parking.

Definitely an older theatre without reclining seats but it does the trick if you're in the downtown area looking to watch a movie. The location is inside of the Eau Claire Mall with a paid parking lot if you can't find street parking.

I'd recommend this place for opening weekends if you want to avoid crowds. It's normally so dead here. Screens not so big. Seats hurt my butt. They don't have the timeplay games 30 min before the movies! Also heard the cleaners loudly complaining to each other how customers should bring their garbage home for a few minutes...

Great place for a movie , nothing special but in it's nice location , lots of stuff to do before and after your show. Rarely busy , and good options for movies.

Being the mum of a 6 year old I LOVE this cinema. The clubhouse is amazing! Giving kids the chance to burn off their energy in the play place before the movie means they sit still and quieter for more of the movie we've come to view.

The balcony has recliners while the main floor has standard theater seating. Both are comfortable and you book your seats ahead of time. You can order your food at the counter or order it from your seats!

Cineplex has really stepped up their game.

Yeah, this theater is a little run down and definitely in need of some updating... However... It still has a lot going for it. It usually isn't very busy and has plentiful parking, it plays all the new releases, the screens/sound systems are good quality and the seating is pretty decent. If you come during the day there are several decent options in the food court downstairs as well.

If you are driving in I'd definitely suggest one of the newer theaters, but Eau Claire is an excellent option for anyone living in the downtown core who wants to get to a decent theater quickly.

Hotel is great but TV selections suck. Add HGTV and I will change to 5

Been going here since I wad a kid. Only problem is that movies sure are expensive.

Unfortunately without a customer service to issue tickets it makes the confectionary very busy. Staff try very hard to keep up but....

Okay I was looking for Marty and Doc as I somehow found myself in 1985... Physics states time travel is impossible, I beg to differ... Seriously needs updating. The concession stand is massively overpriced. Two popcorns, two pops, and thirty dollars later...

Great place to watch a movie with heated underground parking!! Especially during cold Calgary winters! Service was great, helpful staff and the theater was clean....great all around.

This is not the best theater in Calgary. Only reason to go here is the typically show the limited release titles you can't get at better theaters, like Chinook

I like that this theatre has movies that most theatres aren t playing, however the quality of the theatre is pretty low. It feels dirty and old and is hard to get to. Parking nearby is also paid which can be frustrating.

Very nice old cinema, but it needs reconstruction as old fashioned sittings making movie watching unpleasant.

Unfortunately in the grand scheme of movie theaters, this is one of the worst I've been to. The seats are awful, everything is old, there are no seating levels so if someone tall is in front of you, you can't see.

Not a fancy new theatre, the seats are no where near as comfortable as newer theatres. However as empty as it is you can sit anywhere you want.
Be cautious of parking, this is the second time we have paid for parking and got ticket anyway.

I always come here to watch movies. Tuesdays are the best because they give you special price. This cinema is not so crowded which is why I like it. Walking distance from bus shelter. A perfect place for those who don't drive a car.

Not entirely sure how this place is still in business, they don't even man the box office any more, you have to go to the concession to buy tickets. That said, it's a good location, and they do have the IMAX screen which is nice. And it's seldom crowded.

The seats are really small and not comfortable, and parking charges went up from the last time I was there. It's also located in a weird ghost town of a shopping centre, which ambience-wise is a bit of good, bit of bad. That said, this particular multiplex takes chances with which films it showcases in a way the bigger, newer theatres do not. If you want to see a movie like Mandy, sometimes this is where you've gotta go.

Great theatre, not crowded, secure underground parking ($3/2 hours weekends),
Or street parking available.
Nice staff; laid back environment. Good theatre sound quality and picture. Older seats but not a big deal to me. Clean washrooms (ladies was) and lobby, quick & efficient concession.

4* s just because they could bring back a few arcade games, & the self per purchased ticket dispenser down or doesn t work- the staff just scanned my phone. Bottle water $4.25, but I don t think it s any different then other Cineplex theatres. Bring your own bottle of water.

Overall still my favourite theatre. Unfortunately Eau Clair mall itself has gone downhill. Probably due to rent the stores have to pay. Still some great unique shops but close early on Saturday.

One of the best places in town to see a movie! Almost never crowded.

Eau Claire always plays some obscure movies not found at any other Cineplex locations.

They could have had actual cashiers working the ticket sales but insead they only had 1 self serve machine that not everyone is efficient at using on a good day. Need I go on about the huge lineup that this caused? All the staff were working the food concessions which ran quickly and was less painstaking than buying your movie ticket.

This theatre has old seating, old screens, and old sound systems, but it doesn't hurt the experience as much as you would think.

Its generally pretty easy to get a seat at this theatre. No stadium seating however, so be mindful of where you sit if you don't want your view obscured by heads.

Eau Claire is the last big movie theatre in downtown Calgary. Hopefully Cineplex sees the value in this area of the city and invests in the new building. Would be a real shame to lose even what we have there today.

Favorite movie theatre as it is normally not very busy.

This is a smaller theatre in a mostly unoccupied mall.Its a great place to go see popular movies during their first week on the screen.

Gross theatre. Gotta pay for parking all around that area which can be a pain if that kind of thing bothers you. I only like the mall location and layout/design it's got nice vibes in the summer they leave it all open and that's when it has a bit of a market feel to it. But the theatre is downright disgusting and out-of-date. It actually deserves one star but because the location is nice in the summer I'll give it two stars even tho it doesn't relate to the quality of the theatre at all.

I love this theatre so much, it s almost always pretty quiet, small and in a low key spot downtown. Never had any issues with tickets or anything. Always clean and had friendly staff. Parking was also really easy.

The seats and sound system are terrible. I was and still very upset this was the theater that was selected to screen the Metallica S&M2 Concert as this took away from the experience.

Friendly staff & convenient location. The building itself needs a major makeover. The seats are not comfortable and very old & dirty and screens are smaller than most around the city.

Really needs a facelift. Very very outdated theater. I recommend not paying full price for a ticket here, go on the cheap days (can't remember what days those are)

Great theater for special shows and documentaries.
Demand films play here.

Great location. Hilarious about the food reviews... When you get older you'll be smarter with your money and eat proper food before going to the movies. You can have a nice dinner for the same cost of food at a theatre.

Love having a theatre downtown but could really use a renovation

The seats are not comfy, need to replace them. Meade me want to have gone to chinook instead.

A lovely theatre. It's a really good place to go on a budget because it's just $8 to see a standard definition movie here. Very reasonable compared to $14 at Chinook.

Small quaint theatres. Wont have all the movies out at the time playing but a cool little spot.

Went to watch the Endgame, audio was horrible, audio kept cutting off in the middle of movie and seating were so tight that if you wanna go for washroom you gotta clim over other people to pass them. First time watching movie there for me and will be the last time, will not recommand.

Older theater with smaller screens. Less of a crowd though.

Nice older style theatre. Always seats for movies. We go here for Christmas each year and love it - close to China town as well so easy to do dinner and a movie on holidays.

Convenient location, neat selection of movies, and friendly staff. I like that this place is being used very often for film festivals. Looking forward to see the outcome of redevelopment in the near future.

Medium sized cinema was clean and pleasant. Had more seats that were comfortable to see the screen from then normal cinemas.

Always feels like no one is working there, chairs are old school so not comfortable at all, popcorn was cold and old.

It's the least busy in town, but also the least nice. I still go there often to avoid the crowds and because I live downtown.

It's an older theater that doesn't have all the luxuries of the new ones, but they play unique/rare movies and it's cheaper.

Old movie theater , not very clean , chairs are uncomfortable.

Don't try the nachos!

This movie theatre has really gone to the dogs. I can remember coming here a couple of years ago and thinking how the seats were due for a replacement. here I am years later and the seats are still stained and rock hard. The nachos also taste like the cheap no name brand rock hard chips. To make matter worse they don't have heated cheese like just about every other theatre. I was very disappointed. On the plus side the staff was nice.

Contemporary movies. Good location right down town.

It was a good experience I saw a lot of complaints in the reviews about outdated seats, I think the seats are fine. It's not busy if you like avoiding people. The only thing that was disappointing was the theatre was on the small side along with the screen but overall it was a positive experience and I would return

Nice little theatre although it could use a bit of upgrading in regards to the seating...

I'll leave out the pleasantries of how bad and absurdly overpriced the general movie-going experience has become and stick to this specific cinema.

I've seen two movies here in the last few months.
The first, was out of focus for the first twenty minutes and none of the staff noticed until somebody had to leave the cinema (and miss part of the movie they paid to see) and bring the issue to the their attention.
I also recently caught the Avengers here, they started it twenty minutes late because, again, we were told the staff didn't realize the movie hadn't started.

I hope they fix these issues, as this is a convenient downtown location for a lot of people in Calgary, however, the best explanation I can find for the problem right now is a strong suspicion that they purposely understaff to save money.

To much attention to covid 19 felt smothered and treated like a child.

Very old theatre. Seat alignment is not good. $12 per ticket is totally not worth

It's somewhat charming and has the privilege of being located in the downtown core. Staff are friendly. In one particular theatre, I've consistently noticed an unusual booming noise that can be quite distracting. If I recall correctly, it is theatre #1. Perhaps people at the gym dropping their weights?

Not a bad theatre. Not sure if they have any DBox seating or anything. Usually pretty empty and quick to get all of your theatre food. We just watched the movie 'Us' there. Decent and unique horror movie.

Older building but good selection of low profile films

Terrible seats, very few show times, I'd avoid this one

It's like going back in time at this theatre. That being said I hope they never close.