4 years ago
I am here to WARN you AGAINST using EAST CASCADE S...
I am here to WARN you AGAINST using EAST CASCADE SECURITY. In my opinion, this company did me really dirty. Here is my sorry story:
I was with East Cascade Security for years, and now that I've sold my house, they are charging me nearly a thousand dollars to end my service with them. In July of 2016 I signed up for a maintenance plan when a service technician came to my home to change some device batteries. He handed me a clipboard, and I signed where indicated. He said not one word about it being a three-year, binding contract. Fast forward to the sale of my home in November 2017, and I was charged for the months remaining on that three year contract with East Cascade Security, a subsidiary of Vyanet. Never mind that my husband and I were good customers for sixteen years, plus. The sum is not a small hit for most people's pocketbooks.
Find a better company. RUN, don't walk to do business elsewhere. If the company will do this to me, it will do it to you.
Catherine Anderson
New York Times Bestselling Author of
"Spring Forward" & "The Christmas Room"