Earthworm, Inc. Reviews

I called Earthworm found Earthworm about a month ago and I completed the registration form describing what electronics I had to recycle and requested pricing. I received an email back from Earthworm stating the price for each type of electronic equipment that I had and when I was ready just call them to ensure someone would be in the warehouse to receive them. Well, I called today and I told him I had contacted them before and I was bringing down the equipment and to reconfirm the price.

The price this guy quoted me started at DOUBLE the price I got quoted in the email! When I told him that wasn't the price I was quoted he stated this is the price take it or leave it.

I'll give my money to the city no telling what this company is really about. Honesty is not one of them.

WOW!

Earthworm personnel are wonderful. The entire experience has been amazingly easy. They respond almost immediately. So glad we use them. Highly recommend. Never had an issue with them. Reasonable rates.

The most honest recycling company east of the Mississippi

My organization LOVES Earthworm. The staff is pleasant, has great communication skills and are always helpful. We highly recommend their services!

excellent service for my office's continually shifting needs. prompt, professional, clear communication if there's any changes to pickup schedule, invoices us timely.

Great service and a very friendly team! They are also very helpful and accommodating - would highly recommend their services.

Earthworm is truly a helpful company! They communicate well when scheduling pick-ups and helpful with taking any recycling from the office directly to the truck should you be short staffed. Keep up the great work!

My company, The James W. Flett Co., Inc.,
has been using Earthworm for our recycling, since 2003 (ish). They are wonderful people providing a great service for a reasonable price...what more can I say? Always pleasant to deal with and are very reachable and are right on time when they visit!
I could not recommend them more highly.

I've had nothing but incredibly warm and positive interactions with the awesome staff at Earthworm - they're flexible with our scheduling needs, always on time, and greet you with a smile. Their prices are incredibly reasonable and you can recycle most anything with them, including hard drives for destruction!

They are the nicest people and are so helpful it's a real pleasure to deal with them

Have been working with Earthworm for upwards of 2 years now with pickups in Boston's Back Bay neighborhood. They have always been great with timing and consistency - great at communication to reschedule in advance to prepare around big occurances like the marathon / sports parades or short notice ones like snowstorms.

I've met a decent number of the team now and they are all super - We see each other only so breifly each week and they still have such a personal touch.

I highly regard and recommend this company

We use Earthworm Recycling for our business downtown. They are an AMAZING nonprofit company with a great mission. They are prompt, communicative (especially on snow days which, let's be honest, you really need if you're working in Boston) , and flexible. I would recommend them to anyone who is looking for a recycling service in the Boston area.

Also, not to call out the other negative Google review, but in our experience, Earthworm is great with quotes. We've used them for years and have not had a single experience with them being "dishonest". If you email them for a quote, they will actually send you a detailed itinerary of their services, and will be happy to clarify via email or phone. We've never had an issue or price discrepancy when requesting special services (like electronics recycling) from them. All-around great company. Thank you!

We have been a customer for over 6 years. They have been so helpful and kind. We appreciate them and their services.

Earthworm was a pleasure to work with. They assisted me with removing my clients old hardware (servers, printers, monitors, keyboards, etc.) They were fast, responsive, customer friendly, and professional. I most certainly will be using them for future projects. Thanks, Earthworm!

I am very happy with the service this company has provided us. They are quick and easy to work with. Thank you for your excellent service.