3 years ago
3* Its a 2* Resort. Disappointed : High Expectatio...
3* Its a 2* Resort. Disappointed : High Expectations as this resort is tucked away down the smallest track. First impressions are Wow as you can see the ocean lapping up on the rocks, two beautiful pools you can relax in. And you want to think you have found paradise.
The pictures are no longer upto date.
The Front of house staff are pleasant and always polite, and if it wasn't for there input this would be a 2 Star Resort, thats how fine the line is between a Good Stay and a bad experience.
A lot is tired and needs TLC, the images from Facebook and the website are not what its like now, the photos that can be found are from days of good. The railings are rusty, and a general feeling of things are falling apart. The pool wasn't clear but foggy. The slide as fun as it was, had paint coming away, so the first slide was one of anticipation windering if my feet would survive intact. They did and we had a second go.
Broken tiles and aged broken bits behind a palm tree within the pool area.
The Cottage is very basic.
Aircon (will write more), fridge thats so loud when running has to be turned off to sleep. Only 2 small bottles of complementary water, no kettle, or snacks as complementary (Disappointing).
The bathroom is ok, and probably the nicest part of the cottage, however the water pressure was terrible and no more than i was begining to expect. Few tiny spiders around.
The Air-conditioned Unit in the room is dangerous and so noisy, the only way to sleep is to turn it off. Its old, there is no off switch so you have to stand on a chair to unplug it from the wall. The front grill is only just hanging on and its just unsafe. Its also an old air-conditioned unit, its the biggest let down with the room. This is Cottage 6 so i cant speak for the others.
No Food
Your not permitted to bring your own food into the complex, security see to that. There is a little snack shop within.
Drinks
Are reasonable priced, but they were out of stock of a few items. I dont think you can pay cash, im sure its all billed to your room.
Evening meal
Everyone in our Party of 10 had no complaints about the evening meals. We were hoping for a BBQ but it was only from the menu only.
Breakfast : is basic but with a multi national client base it does ok. Limit choice to what you like, but enough to start the day. I would struggle to keep eating my limited options for a full week.
Its past its best, it really does need that Tender loving Care and my guess is that its loyal returning customers from days of good that keep this place ticking over. I would not return to this place, until reviews began to show change and modernisation and a little face lift. I wish i could have written a review that matched my expectations but i can't.
No Beach : Its rocky and akward to get into the sea, you need to be able bodied as you have to go down make shift steps.
White Sands : Yes a boat trip away at about 2,500 Php its on another island all together.
Animals In Cages : A couple of eagles and other bords also. Them being there i guess gives you the tropical sounds with the ocean so close.
This resort has the potential to be paradise but falls short as its the attention to detail it can't deliver on. Its a 3 star resort but its going in the wrong direction to a 2 star which is a real shame, it has the views for free, but thats not all this place should rest on.
Im struggling between 3 and 2 stars for my review, im going to give only 3 stars as im not sure to be fair what i should expect from a Fillipino 3 star resort. If this was in the uk it would be 2 stars.