3 years ago
Follow up to my original review. Here it is sever...
Follow up to my original review. Here it is several months later and I STILL have not received the paper estimate for a driveway. I no longer want one, but that is beside the point at this time I've been told at least 20 times that the estimate is on it's way. The verbal estimate was $35,000 for a driveway that's 800 square feet. A person named Andrea replied back about this over-inflated amount and accused ME of providing the wrong area and TOLD me that the area I needed paved was 2600 square feet. First, *I* didn't tell them anything. They came out and measured the area themselves. Secondly, I'm 100% positive that my house is no longer than 40 feet long and we don't need a whole parking lot for our TWO vehicles. It's unbelievable that they're still going to insist on estimating $35,000 for a driveway that goes to Canada. Apparently they STILL don't believe that they could have possibly made a measurement mistake.
I urge everyone to read the review below. I would be amazed if this type of thing hasn't happened with anyone else. Such poor business practice.
They came out a week after the promised date to look at my land. They couldn't even keep their original appointment. Then they didn't get the estimate to us when they said they would. It took 4 weeks and at least 35 calls back and forth to even get a spoken quote over the phone. Then it was 4 times the cost of the highest of 6 other paving companies. Apparently they thought that we were only looking at them because they came highly recommended by a friend, so they thought they could string us along as much as they want and overcharge us as much as they want. When I showed my friend my phone records with them, and how many times they didn't call back or keep their promises, they also vowed not only to never use them again, but to never recommend them ever again either. They don't return calls, they don't keep their appointments or their promises and they are way overpriced. Not just disappointed. Disgusted. No idea how well they do at paving, but their customer service leaves much to be desired. it should not have been that difficult to give a quote on a simple driveway.