Duffys Northam Auto Centre Review

At this point, I am so used to fending off the snow jobs.
The valley is full of skilled story tellers. I understand everyone has to make a living and times are tough. I really appreciate Duffy's front end
because of one statement in particular. He told me that "he treats people fairly because that is how he wants to be treated." Those are my sentiments exactly. He is also very smart. I recommend this business
to all, especially those of us who have been grossly mishandled.

These guys have been at it for well over 35 years, and really know their stuff. They are honest too, and that combo wins. Among several jobs over the years, about 15 years ago they put lifetime Monroe shocks (or struts or whatever they re called) on my 96 Outback, and, while most shocks need replacement in a 2-4 years, those Monroes actually did last the lifetime about 150,000 miles and 15 years. I just had them redo my whole suspension and put in lifetime Monroe shock on my newly bought, low mileage 1995 Subaru Legacy LS, and it literally drives like brand new in fact smoother than a 2012 Outback I test drove.

I went to them because I'd been given a $600 estimate for work on my car from the dealer where I bought it. The good folk at Duffy's checked, found that all the work that the dealer had said was needed wasn't, and the total cost was about $250. While they worked on the car, I sat in a cafe downtown and got work done, and walked back -- a pleasant walk -- when they called and said it was ready. I could not be more satisfied.

I never thought I'd be writing a review for a mechanic. Mainly because I always thought that - as a woman - finding a good, honest mechanic in the area was just a pipe dream. I had a very loud unsettling squeak coming from my car and was recommended Duffy's by my coworker. Upon inspection, Harry at Duffy's told me that my grinding, soft brakes were far more important and that he would rather focus on those instead. He prioritized my car needs to save me the most time and money - he was not interested in upselling me or trying to use my naivety about cars against me. He drove me into town when I dropped off my car and had it done before I even got out of work. Called me before working on it with a price estimate that was very fair. A true diamond in the rough, Duffy's has earned my loyalty for life!

I drive 45min to bring my vehicles to Duffy's for any job I'm not capable of doing, with the exception of oil changes as it is cheaper for Duffy's to do them than myself. Owner is a long time family friend. He's up front and honest with every repair, will show you the problems he finds and tell you every possible solution. He's had no problem letting me know what repairs I am capable of doing myself for less rather than charging me unnecessarily. Don't let the exterior of the business turn you off, this shop is a rare gem in terms of service provided. I also take my vehicles down the road to the tire shop owned by the same family and find the service outstanding there as well.